17 West Hotel, Ascend Hotel Collection

Photo gallery for 17 West Hotel, Ascend Hotel Collection

Primary image
Indoor pool, outdoor pool
Terrace/patio
Standard Room, 2 Double Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi

Overview of 17 West Hotel, Ascend Hotel Collection

17 West Hotel, Ascend Hotel Collection

3.0 star property
3-star hotel in Downtown Tulsa with outdoor pool and indoor pool

7.6/10 Good

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
17 W 7th Street, Tulsa, OK, 74119
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • Room service
  • 24-hour business centre
  • Conference centre
  • Business centre
  • 6 meeting rooms
  • Terrace
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In Downtown Tulsa
  • BOK Center - 2 min drive
  • Tulsa Expo Center - 6 min drive
  • River Spirit Casino Resort - 21 min drive

Getting around

  • Tulsa International Airport (TUL) - 12 min drive

About this property

17 West Hotel, Ascend Hotel Collection

3-star hotel in the heart of Downtown Tulsa
Take advantage of a terrace, dry cleaning/laundry services and a bar at 17 West Hotel, Ascend Hotel Collection. Be sure to enjoy a meal at The Boulder Grill, the on-site restaurant. In addition to a 24-hour fitness centre and a 24-hour business centre, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool
  • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • A ballroom, a banquet hall and ATM/banking services
  • Concierge services, tour/ticket information and a front desk safe
  • Guest reviews speak well of the helpful staff and location
Room features
All guest rooms at 17 West Hotel, Ascend Hotel Collection have thoughtful touches, such as pillow menu and Laptop workspace, in addition to amenities, such as complimentary wireless Internet access and climate-controlled air conditioning. Guests reviews speak well of the cleanliness rooms at the property.
More amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Eco-friendly cleaning products, coffee/tea makers and heating

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 220 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until anytime
  • Minimum check-in age – 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed (2 per room, up to 35 lbs)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • Secured covered on-site self-parking (USD 10 per night; includes in/out privileges)
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay free

Working away

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (8000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness centre
  • An outdoor pool
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Close-captioned TV
  • Lowered locks/deadbolt
  • Low-height beds
  • Grab bar in bath
  • Grab bar in shower
  • Accessible bath
  • Visual fire alarm
  • Doorbell and phone notifications
  • Wheelchair-width doorways
  • Phone accessibility kit

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Free local calls

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided

Special features

Dining

The Boulder Grill – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Breakfast costs between USD 8 and USD 16 per person (approximately)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50.00 per accommodation, per stay

Parking

  • Covered self-parking costs USD 10 per night with in/out privileges
  • RV/bus/lorry parking is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Holiday Inn Tulsa City Center Aparthotel
Holiday Inn Tulsa City Center
Holiday Inn Tulsa City Hotel Tulsa
Holiday Inn Tulsa City Center Hotel
Holiday Inn Tulsa City Center
Holiday Inn Tulsa City Center an IHG Hotel
17 West Hotel, Ascend Hotel Collection Hotel
17 West Hotel, Ascend Hotel Collection Tulsa
17 West Hotel, Ascend Hotel Collection Hotel Tulsa

Frequently asked questions

Does 17 West Hotel, Ascend Hotel Collection offer free cancellation for a full refund?
Yes, 17 West Hotel, Ascend Hotel Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at 17 West Hotel, Ascend Hotel Collection?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at 17 West Hotel, Ascend Hotel Collection?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at 17 West Hotel, Ascend Hotel Collection?
Yes, pets are welcome, with a limit of 2 per room and maximum weight of 35 lbs per pet. There's a charge of USD 50.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at 17 West Hotel, Ascend Hotel Collection?
Yes. Self-parking costs USD 10 per night. Motorhome/coach/lorry parking and electric car charging are available.
What are the check-in and check-out times at 17 West Hotel, Ascend Hotel Collection?
You can check in from 4:00 PM - anytime. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at 17 West Hotel, Ascend Hotel Collection?
No, this hotel doesn't have a casino, but Osage Casino - Tulsa (7-min drive) and Osage Casino - Sand Springs (15-min drive) are both nearby.
What is there to do at 17 West Hotel, Ascend Hotel Collection and nearby?
17 West Hotel, Ascend Hotel Collection has an outdoor pool and a 24-hour fitness centre.
Are there restaurants at or near 17 West Hotel, Ascend Hotel Collection?
Yes, there's an on-site restaurant, The Boulder Grill. Nearby restaurants include The Vault (3-min walk), Elote (4-min walk) and Mod's Coffee and Crepes (4-min walk).
What's the area around 17 West Hotel, Ascend Hotel Collection like?
17 West Hotel, Ascend Hotel Collection is a short 14-minute walk from BOK Center and 19 minutes' walk from Cain's Ballroom. Travellers say that this hotel is in a good location.

Overall score and ratings

7.6

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

6.9/10

Eco-friendliness

10/10 Exceptional

Enjoyed but a little disappointed.
For the most part our stay was nice, but when I dropped my ring on the floor I had to get down and was disgusted with the amount of trash I found, yuck. The bathroom sink wasn't draining due to a huge lump if hair. On a positive note, every single staff member we dealt with was kind, treated us with respect and made our stay more enjoyable.
Angela, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Good but not that good
Bed and pillows were clean and comfy. Check in took a little longer, 1 girl working her tail off! Hats off Diamond. Check out different story! Over charges on room and charged 4 times for incidentals. Trying too get money back on card.
Michael, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Nraugnab, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Coffee cup covers
Please provide Paper coffee cups with covers or caps.
JIUHONG, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

The staff never staff never acknowledged us as we were coming in or leaving, and I was very disappointed that nobody informed us that the pool was under construction. There were a lot of stains on the couches, and walls inside the room.
Parvin, 1-night family trip
Verified Expedia guest review

4/10 Fair

Not worth the money or hassle!
Price was too much for the lack of amenities. Also was given a dirty room upon check-in, then the next room was a down grade from what I paid for, third room I was given door reader didn't work to open room. Took over an hour to get checked in a room that I still didn't have keys for upon having to get to my scheduled event. Had to pick up upon returning. We dealt with 4 didn't staff members and the maintenance man. Danielle was friendly but kept making mistakes, guy I don't recall his name wasn't rude but you could tell he wasn't trying to be bothered. African-American woman standing on customer side of desk was rude, mouthy, and completely lacked customer skills. The overnight gentleman was super friendly and apologetic for all the mistakes and wasting my time. Maintenance man was also super friendly and apologetic. Bed was comfy and after finally getting what I paid for was a clean room. I probably wouldn't stay there again as price (total paid was $146/night) was more comparable to an 3 or 4 star hotel and with lack of amenities this clearly was not. Also didn't appreciate being talked to crazy by employee the one employee who appeared to be off duty. Definitely need to educate her on customer service skills!
Amber, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Bed Bugs
I got bed bugs from this hotel.
1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

John A, 3-night trip
Verified Expedia guest review

2/10 Poor

Nightmare hotel
It was terrible. Nothing they were promoting was working. Swimming pool under renovation, parking lot under renovation. Not even a printer to give me a copy of my recipe. The hotel is a nightmare. I will never go back.
Alvin, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Quiet and convenient
William, 1-night business trip
Verified Hotels.com guest review