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All properties in Hanoi, Hanoi Province, Vietnam
1 room, 2 adults

Pentstudio West Lake Hanoi

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Playground on site
  • Dry cleaning/laundry service
  • Elevator
699 Lac Long Quan Street, Hanoi, 10000, Vietnam

4-star hotel in Hanoi with indoor pool and restaurant
  • Free WiFi in lobby and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Playground on site
    • Dry cleaning/laundry service
    • Elevator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Vietnam may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

Pentstudio West Lake Hanoi

from €61
  • Deluxe Loft, 1 Bedroom
  • Executive Loft, 1 Bedroom
  • Premier Loft, 1 Bedroom
  • Premier Loft, 2 Bedrooms

What’s around Pentstudio West Lake Hanoi

Landmarks

  • Trinh Cong Son Walking Street - 11 min walk
  • Rising Sun Park - 13 min walk
  • West Lake - 13 min walk
  • Ho Tay Water Park - 15 min walk
  • West Lake Dragons - 20 min walk
  • Nhat Tan Bridge - 28 min walk
  • Syrena Shopping Center - 31 min walk
  • Hanoi Old City Gate - 4.4 mi / 7 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 24 min drive
  • Hanoi Long Bien Station - 19 min drive
  • Hanoi Railway Station - 25 min drive
  • Hanoi Gia Lam Station - 28 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 151 rooms
  • This hotel is arranged over 20 floors

Arriving/leaving

  • x24-hour check-in
  • Check-out time is noon

Restrictions related to your trip

  • Vietnam may have travel restrictions in place, including self-quarantine, due to COVID-19.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Spa services on site
  • Playground on site
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Luggage storage
Facilities
  • Year Built - 2019
  • Elevator
  • Designated smoking areas
Accessibility
  • Wheelchair accessible
Languages Spoken
  • English
  • Vietnamese

In the room

Home comforts
  • Air conditioning
  • Bathrobes
  • Iron/ironing board
  • Washer/dryer
Things to enjoy
  • Separate dining area
Freshen up
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
Stay connected
  • Phone
Food and drink
  • Kitchenette
  • Free bottled water
More
  • Housekeeping - weekdays only
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Madam Sen - Onsite restaurant.

Pentstudio West Lake Hanoi’s small print

Also known as

  • Pentstudio West Hanoi Hanoi
  • Pentstudio West Lake Hanoi Hotel
  • Pentstudio West Lake Hanoi Hanoi
  • Pentstudio West Lake Hanoi Hotel Hanoi

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for VND 751000.0 per night

Cooked-to-order breakfast is offered for an extra charge of VND 246000 per person (approximately)

Airport shuttle service is offered for an extra charge of VND 867000 per vehicle (one-way, Maximum occupancy 4)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Pentstudio West Lake Hanoi

  • What are the cleanliness and hygiene measures currently in place at Pentstudio West Lake Hanoi?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Is parking offered on site at Pentstudio West Lake Hanoi?
    Yes, there's free self parking.
  • Is there a pool at Pentstudio West Lake Hanoi?
    Yes, there's an indoor pool.
  • Are pets allowed at Pentstudio West Lake Hanoi?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Pentstudio West Lake Hanoi?
    You can check in from 2:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Pentstudio West Lake Hanoi?
    Yes, there's an onsite restaurant, Madam Sen. Nearby restaurants include Anh Hoa Restaurant (9-min walk) and Sen Tây Hồ (11-min walk).
  • Is airport shuttle service offered by Pentstudio West Lake Hanoi?
    Yes, an airport shuttle is available. The charge is VND 867000 per vehicle one-way.
  • What is there to do at Pentstudio West Lake Hanoi and nearby?
    Pentstudio West Lake Hanoi has an indoor pool and a 24-hour fitness center, as well as spa services.

Recent reviews

From 1 reviews

Exceptional 10.0
The room is clean and the amenities are well prepared. But the swimming pool was closed during the stay. I don’t know if it was because of the virus or not. Without that, everything is great.
tw4 night trip with friends

Pentstudio West Lake Hanoi