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NH Madrid Atocha

City-center Retiro hotel with restaurant

  • Free WiFi
From
€106

Image gallery

  • Superior Room - Guest Room
  • Superior Room - Guest Room
  • Superior Room - Bathroom
  • Superior Room - Bathroom
  • Superior Room - Guest Room
Superior Room - Guest Room. Image 1 of 53.
1 / 53Superior Room - Guest Room
Paseo de la Infanta Isabel 9, Madrid, 28014, Madrid, Spain
8.4.Very Good.
  • Arrival was poor. Guy at the desk wasn’t very friendly and tried to stick us for a closet…

    Feb 23, 2020

  • It was all good.

    Dec 22, 2019

See all 311 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Walkable
Transport options
Safe
Dining options
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 68 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • 24-hour business center
  • 24-hour front desk

For families

  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Retiro
  • Atocha Station Memorial - 2 min walk
  • Paseo del Prado - 3 min walk
  • Lavapies - 3 min walk
  • El Retiro Park - 4 min walk
  • Museo Nacional Centro de Arte Reina Sofia - 6 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room
  • Superior Room
  • Basic Single Room, 1 Twin Bed

What’s around

Landmarks

  • In Retiro
  • Atocha Station Memorial - 2 min walk
  • Paseo del Prado - 3 min walk
  • Lavapies - 3 min walk
  • El Retiro Park - 4 min walk
  • Museo Nacional Centro de Arte Reina Sofia - 6 min walk
  • CaixaForum Madrid - 7 min walk
  • Royal Botanical Garden - 8 min walk
  • Prado Museum - 11 min walk
  • Plaza de Canovas del Castillo - 12 min walk
  • Thyssen-Bornemisza National Museum - 14 min walk

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 16 min drive
  • Atocha Cercanías Station - 2 min walk
  • Madrid (XOC-Atocha Train Station) - 4 min walk
  • Madrid Atocha Station - 5 min walk
  • Atocha Renfe Station - 2 min walk
  • Estación del Arte - 4 min walk
  • Palos de la Frontera Station - 10 min walk
map
See on map
Paseo de la Infanta Isabel 9, Madrid, 28014, Madrid, Spain

At a glance

Hotel size

  • This hotel has 68 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed (dogs and cats only)*
  • Up to 55 lbs
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Offsite parking nearby (EUR 35 per day)

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Room service (during limited hours)

Things to do

  • Bicycle rentals nearby
  • Scooter/moped rentals nearby

Working away

  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 312
  • Conference space size (meters) - 29
  • One meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1947
  • Elevator

Accessibility

  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer

Be entertained

  • TV

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Dial-up Internet access is available in guestrooms for an extra charge
  • Breakfast costs between EUR 13 and EUR 32 per person (approximately)

PetsPay at property

  • Pets are allowed for an extra charge of EUR 25 per pet, per stay
  • Service animals exempt from fees

ParkingPay at property

  • Parking is available nearby and costs EUR 35 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property accepts Visa, Mastercard, American Express, Diners Club and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

  • Nh Sur
  • Nh Sur Hotel
  • Nh Sur Hotel Madrid
  • Nh Sur Madrid
  • Hotel NH Madrid Atocha
  • NH Madrid Atocha Hotel
  • NH Madrid Atocha Madrid
  • NH Madrid Atocha Hotel Madrid

*See fees & policies for additional details or extra charges

FAQs

  • Yes, NH Madrid Atocha does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, cats and dogs are welcome, with a maximum weight of 55 lbs per pet. There's a charge of EUR 25 per pet, per stay. Service animals are exempt from fees.
  • You can check in from 3 PM - midnight. Check-out time is noon.
  • Yes, there's an onsite restaurant. Nearby restaurants include 100 Montaditos (4-min walk), Puerta de Atocha (4-min walk), and El Brillante (4-min walk).
  • No, this hotel doesn't have a casino, but Casino de Madrid (3-min drive) and Casino Gran Via (3-min drive) are both nearby.
  • Have fun during the warmer months with activities nearby such as cycling.
8.4.Very Good.
  • 6.0.Good

    Very small rooms....

    Rooms are too small. 97 SQ FT..!!! if you open your suitcase, you do not have room to walk around. Make sure to get a bigger room or a different hotel.

    Thomas Sheryl, 1 night business trip, Jul 7, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    The room was not good and it was very small. Also I checked with evening staff how to travel airport from metro station and she said there is no train you need to carry taxi but when I went physically at the train station and checked it they said they have a direct train to airport. The staff is making money by fake information. Please do not suggest this hotel at anyone

    1 night trip, Dec 5, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location as it is just about 5 mins away from the train station also walkable to so many spots.

    Martin, 2 night trip, Aug 28, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Awesome

    Great location

    Jonathan, 1 night family trip, Aug 24, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    One night stay very near Atocha train station

    Loved it, even though the room was kind of small

    Bertha, 1 night trip, Aug 10, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    The Location is Perfect for anyone who wants to be near Atocha train station.

    1 night trip, Jun 29, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Very clean. Small room but well distributed

    1 night trip, Jun 25, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location. Very friendly staff. We will definitely stay there again

    1 night family trip, Jun 24, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent location, opposite Atocha Renfe station and the Airport Express bus stop. Very clean and modern hotel with friendly staff. Currently, due to the COVID-19 precautionary measures, breakfast is not self-service, but you have to ask the very helpful and cheerful server, Raquel, what you would like from the large selection of items behind her. Luis at reception was also very welcoming.

    StevenVadgama, 1 night trip, Aug 5, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    The mirror door of the wardrobe in Room 509 is badly positioned at the end of the bed so you can’t see yourself in it unless you climb on the bed. The male receptionist seemed disinterested when I asked to check in.

    Steve, 1 night trip, Jul 25, 2020

    Verified Expedia guest review

See all 311 reviews