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Occidental Bilbao

Photo gallery for Occidental Bilbao

Seasonal outdoor pool, pool loungers
Seasonal outdoor pool, pool loungers
Seasonal outdoor pool, pool loungers
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains

Overview of Occidental Bilbao

UNESCO Sustainable Travel Pledge

Occidental Bilbao

4-star property
4-star hotel with spa, near Guggenheim Museum Bilbao

8.4/10 Very good

424 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Av Zumalacarregui, 40, Bilbao, Vizcaya, 48006

Room options

About this area

What's nearby

  • In Begoña
  • Guggenheim Museum Bilbao - 32 min walk

Getting around

  • Bilbao (BIO) - 11 min drive
  • Vitoria (VIT) - 40 min drive
  • Bilbao (YJI-Bilbao-Abando Train Station) - 20 min walk
  • Bilbao-Abando Station - 21 min walk
  • Bilbao Zabalburu Station - 26 min walk
  • Santutxu Station - 7 min walk
  • Basarrate Station - 12 min walk
  • Casco Viejo Station - 13 min walk

Restaurants

  • Liquid - 3 min walk
  • El Refugio Gastrobar - 3 min walk
  • Asia Restaurante - 4 min walk
  • Be-Oma - 4 min walk
  • Batzoki - 6 min walk

About this property

Occidental Bilbao

Occidental Bilbao puts you 1.7 mi (2.7 km) from Guggenheim Museum Bilbao. You can visit the spa to indulge in massages, facials or aromatherapy, and The Kitchen serves Mediterranean cuisine. A bar/lounge, a fitness centre and a sauna are other highlights at this upmarket hotel. Fellow travellers like that it's only a short walk to public transportation: Santutxu Station is 7 minutes away and Basarrate Station is 12 minutes.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 200 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 20 per day)
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (11119 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1967
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Fitness centre
  • Seasonal outdoor pool
  • Full-service spa
  • Sauna

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Closed-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

The Kitchen – This restaurant specialises in Mediterranean cuisine.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 16 per person (approximately)
  • Spa access is available for an extra charge of EUR 20 per day

Parking

  • Self-parking costs EUR 20 per day

Pool, spa, & gym (if applicable)

  • The fitness facility is accessible for EUR 20 per person, per day
  • The seasonal pool is open from June to September
  • Guests under 18 years old are not allowed in the health club or fitness facility
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Please note: Access to the spa and gym facilities is limited to once per day per person.

Also known as

Holiday Inn Bilbao Hotel
Occidental Bilbao Hotel
Occidental Bilbao Hotel
Occidental Bilbao Bilbao
Occidental Bilbao Hotel Bilbao

Frequently asked questions

Does Occidental Bilbao offer free cancellation for a full refund?
Yes, Occidental Bilbao does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Occidental Bilbao?
As of 31 January 2023, prices found for a 1-night stay for 2 adults at Occidental Bilbao on 14 February 2023 start from €70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Occidental Bilbao?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Occidental Bilbao?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Occidental Bilbao?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Occidental Bilbao?
Yes. Self-parking costs EUR 20 per day. Motorhome/coach/lorry parking and electric car charging are available.
What are the check-in and check-out times at Occidental Bilbao?
You can check in from 2 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Occidental Bilbao?
No, this hotel doesn't have a casino, but Gran Casino Bilbao (4-min drive) is nearby.
What is there to do at Occidental Bilbao and nearby?
Occidental Bilbao has a spa and a seasonal outdoor pool, as well as a fitness centre and a garden.
Are there restaurants at or near Occidental Bilbao?
Yes, The Kitchen offers Mediterranean cuisine. Nearby restaurants include Liquid (3-min walk), El Refugio Gastrobar (3-min walk) and Asia Restaurante (4-min walk).
What's the area around Occidental Bilbao like?
Occidental Bilbao is a short 7-minute walk from Santutxu Station and 13 minutes' walk from Plaza Nueva.

Reviews

8.4

Very good

9.0/10

Cleanliness

8.6/10

Staff & service

8.3/10

Amenities

8.7/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Спасибо приветливому персоналу отеля за отличный отдых. Прекрасное расположение отеля, чистые и уютные номера. С радостью посетим вас еще раз
Olga, 12-night trip
Verified Expedia guest review

10/10 Exceptional

Brian, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lydia j, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mliss, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great hotel! & superb customer service and bar/catering team. The only downside is additional charge for the gym which for 2x ppl over the few days does add up. Would urge management to consider a better deal for hotel guests.
Modestas, 3-night trip
Verified Hotels.com guest review

6/10 Good

I was initially given a small room witth two single beds rather than the 'Superior Kingsize with additional bed' that I had paid for. The receptionist was rude, brusque and argumentative and only conceded that she had given me the worng room when I showed her the confirmation emai. She blamed Expedia! Wont be going back!
David, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing helpful friendly staff. Hotel in good location - 15 min walk down into old town. Great facilities
tracey, 2-night family trip
Verified Expedia guest review

8/10 Very good

Susan, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Sioned, 4-night trip
Verified Hotels.com guest review