Guests
All properties in Bolzano, Trentino-Alto Adige, Italy

Castel Hörtenberg

Luxury hotel with spa, near Piazza Walther

  • Free continental breakfast and free WiFi
From
€210

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Panoramic Suite - Mountain View
  • Deluxe Room - Bathroom
  • Outdoor Pool
Outdoor Pool. Image 1 of 46.
1 / 46Outdoor Pool
Via Monte Tondo 4, Bolzano, 39100, Provincia autonoma di Bolzano, Italy
9.4.Exceptional.
  • The location was good and it was clean

    Aug 14, 2021

  • Very private, beautiful Castle, and a great location. Everything from the breakfast to…

    Jul 3, 2021

See all 28 reviews

Official standards

This property advises that it adheres to Safe Hospitality National Protocol (Italy) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 24 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • 1 outdoor pool
  • 24-hour fitness center

For families

  • Private bathroom
  • Premium TV channels
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

What’s around

  • In Old Town Bolzano
  • Piazza Walther - 9 min walk
  • Dolomites - 34 min walk
  • Ortler Ski Arena - 1 min walk
  • Museum of Nature South Tyrol - 4 min walk
  • Via dei Portici - 6 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Comfort Double Room
  • Superior Room
  • Deluxe Room
  • Junior Suite
  • Panoramic Suite
  • Premium Room

What’s around

Landmarks

  • In Old Town Bolzano
  • Piazza Walther - 9 min walk
  • Dolomites - 34 min walk
  • Ortler Ski Arena - 1 min walk
  • Museum of Nature South Tyrol - 4 min walk
  • Via dei Portici - 6 min walk
  • Piazza del Municipio - 6 min walk
  • Renon Cable Car - 7 min walk
  • Franciscan Church - 8 min walk
  • Via Argentieri - 8 min walk
  • Mercantile Museum - 9 min walk

Getting around

  • Bolzano/Bozen Station - 9 min walk
  • Bolzano (BZQ-Bolzano Bozen Rail Station) - 10 min walk
  • Bolzano-Bozen Station - 10 min walk
map
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Via Monte Tondo 4, Bolzano, 39100, Provincia autonoma di Bolzano, Italy

At a glance

Hotel size

  • This hotel has 24 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 10:00 AM
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Restrictions apply*
  • 1 per room
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking limited
  • Electric vehicle charging point on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily
  • Restaurant
  • Room service (during limited hours)

Things to do

  • Number of outdoor pools - 1
  • Free pool cabanas
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Pool sun loungers
  • Fitness facilities
  • Steam room
  • Pool umbrellas
  • Sauna

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • In-room accessibility

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish
  • Swedish

In the room

Home comforts

  • Air conditioning
  • Slippers

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory foam mattress

Things to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Bathtub or shower

Be entertained

  • 49-inch LED TV
  • Netflix
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Hortenberg Spa has 1 treatment room. Services include hot stone massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 14 years of age.

Children & extra bedsPay at property

  • Rollaway beds are available for EUR 80.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

PetsPay at property

  • Pets are allowed for an extra charge of EUR 35 per pet, per day
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions

Pool, spa & gym (if applicable)Pay at property

  • Pool access available from 7:30 AM to 8:00 PM
  • Guests under 16 years old are not allowed in the spa
  • Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
  • Guests under 16 years old are not allowed in the health club
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

Policies

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts Visa, Mastercard, American Express, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

State tax ID - 03021560218

State tax ID - 03021560218

Also known as

  • Castel Hörtenberg Hotel
  • Castel Hörtenberg Bolzano
  • Castel Hörtenberg Hotel Bolzano

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Castel Hörtenberg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes. Parking spots may be limited. Electric vehicle charging is available.
  • Yes, there's an outdoor pool. Guests have pool access from 7:30 AM to 8:00 PM.
  • Yes, pets are welcome, with a limit of 1 per room. There's a charge of EUR 35 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 3:00 PM - midnight. Check-out time is 10:00 AM. Express check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Batzenhäusl (4-min walk), Ristorante Pizzeria Veruska (4-min walk), and Cafè Konditorei Pasticceria Klaus (5-min walk).
  • Castel Hörtenberg has a spa and an outdoor pool, as well as a 24-hour fitness center and a garden.
9.4.Exceptional.
  • 10.0.Exceptional

    New property with excellent amenities. Heated outdoor pool and spa were a big plus.

    2 night family trip, Dec 12, 2019

    Verified Expedia guest review

  • 6.0.Good

    Struttura a dir poco splendida, ma servizio decisamente pessimo. Un 5 stelle non può avere un bar in un corridoio, che offre solo vino della casa (toscano) al bicchiere e che non fa servizio al tavolo. Un 5 stelle non può far passare i clienti in accappatoio davanti all'ingresso, poi al bar e poi nella sala colazione per andare in spa.

    Andrea, 1 night trip, Nov 11, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Tutto molto bene

    1 night trip, Aug 23, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    👍

    Great stay

    Reidun, 1 night trip, Aug 11, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Luxuriöser Aufenthalt im Schloss!

    Ein toll renoviertes Schloss, dass sich innen modern präsentiert und trotzdem noch die alte Substanz erhalten hat. Die Zimmer (wir hatten das kleinste) sind sehr geräumig und haben einen tollen Ausblick. Ein paar kleine Servicethemen gibt es, manchmal ist der Empfang nicht besetzt, zum Start hatten wir kein Duschgel, dafür viel Hair Conditioner und Body Lotion. Auch könnten die Kosten für den Parkplatz vorab transparenter kommuniziert werden, wie so oft... Hotel liegt angenehm zentral und trotzdem ruhig. Pool sehr schön, für Vollschwimmer nicht lang genug!

    Florian, 3 night trip, Jul 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Traum Hotel

    Ein sehr schönes Hotel mit geschmackvoll eingerichtet den Zimmern ,das Personal ist sehr freundlich und hilfsbereit ,eine super Wellness Anlage ,wir kommen gerne wieder

    Christian, 1 night trip, Oct 28, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Wunderschönes Hotel

    Alles wunderbar und perfekt: extrem geschmackvolle Einrichtung, sehr zuvorkommendes und höfliches Personal, tolles Frühstück, bequeme Betten, ruhig und trotzdem in der Stadt, stylisch, alles, was man sich wünscht!

    Anke, 1 night trip, Oct 21, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Einfach so wie man es sich wünscht! Top!!!

    Mirko, 1 night trip, Sep 17, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Traumhaftes Schloss mit tollem Garten, Pool und Aussenbereich

    Peter, 1 night trip, Sep 5, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Ein sehr schönes, liebevoll renoviertes Hotel in bester Lage. Sehr freundliches und aufmerksames Personal! Sauberkeit und Hygiene wird großgeschrieben. Wir werden wiederkommen.

    Annette, 4 night trip, Aug 31, 2020

    Verified Expedia guest review

See all 28 reviews