All properties in Tulum, Tulum, Quintana Roo, Mexico

Amira Residence

3.5-star aparthotel in Tulum with spa and outdoor pool

  • Free WiFi and free parking

Image gallery

  • Pool
  • Pool
  • Outdoor Pool
  • Outdoor Pool
  • Pool
Pool. Image 1 of 57.
1 / 57Pool
Itzamna, Tulum, 77760, QROO, Mexico
  • Great modern hotel. Pool on the roof was fantastic. Area is very quiet and only a…

    Feb 11, 2020

  • The location was super convenient right in between tulum centre and the hotel area/beach.…

    Feb 8, 2020

See all 10 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Property uses a professional cleaning service
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Kitchen
  • Non-smoking

Property highlights

Main amenities

  • 11 smoke-free apartments
  • Housekeeping once per stay
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Fitness center

Feel at home

  • Kitchen
  • Cookware, dishware, and utensils
  • Stovetop
  • Microwave
  • Full-sized refrigerator/freezer
  • Separate bathtub and shower

What’s around

  • Tulum National Park - 19 min walk
  • Dos Aguas Park - 26 min walk
  • SFER IK - 2.6 mi / 4.1 km
  • Las Palmas Public Beach - 2.9 mi / 4.6 km
  • Tulum Beach - 3 mi / 4.8 km
  • Cenote Crystal - 3.1 mi / 5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • One Bedroom Apartment
  • Two Bedroom Apartment
  • Pent House 3 Rooms & Jacuzzi
  • Pent House 2 Rooms & Jacuzzi

What’s around


  • Tulum National Park - 19 min walk
  • Dos Aguas Park - 26 min walk
  • SFER IK - 2.6 mi / 4.1 km
  • Las Palmas Public Beach - 2.9 mi / 4.6 km
  • Tulum Beach - 3 mi / 4.8 km
  • Cenote Crystal - 3.1 mi / 5 km
  • Playa Paraiso - 3.2 mi / 5.2 km
  • Tulum Mayan Ruins - 3.4 mi / 5.4 km
  • Playa Ruinas - 4.2 mi / 6.8 km
  • Gran Cenote - 4.5 mi / 7.2 km
  • Tulum Monkey Sanctuary - 6.1 mi / 9.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 110 min drive
See on map
Itzamna, Tulum, 77760, QROO, Mexico

At a glance


  • 11 apartments


  • Check-in time 3:00 PM-9:00 PM
  • Check-out time is 11:00 AM
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check in instructions

This property doesn't offer after-hours check-in. Guests will receive an email with check-in instructions and smart lock details prior to arrival. Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

The manager

Speaks: English, Spanish

At the aparthotel

Things to do

  • Outdoor pool
  • Fitness facilities
  • Full-service spa


  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff


  • Rooftop terrace

Languages Spoken

  • English
  • Spanish

In the apartment

Home comforts

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • In-room massage available
  • Separate dining area
  • Separate sitting area

Freshen up

  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • 55-inch Smart TV
  • Satellite TV channels

Stay connected

  • Free WiFi

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Free bottled water


  • Housekeeping - once per stay
  • In-room safe
  • Access via exterior corridors

Special features


Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages.

The spa is open daily.

Fees & policies

Refundable depositPay at property

  • Deposit: USD 250 per accommodation, per stay

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • Cleaning fee: USD 40 per accommodation, per week (varies based on length of stay)

Optional extras

  • Housekeeping is available for an additional fee

Pool, spa & gym (if applicable)Pay at property

  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned, and disinfectant is used to clean the property.


Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a first aid kit on site.

This property accepts Visa and Mastercard. Cash is not accepted. 

Also known as

  • Amira Residence Tulum
  • Amira Residence Aparthotel
  • Amira Residence Aparthotel Tulum

*See fees & policies for additional details or extra charges


  • Yes, Amira Residence does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - 9:00 PM. Check-out time is 11:00 AM. Express check-in and check-out are available.
  • Yes. Nearby restaurants include Chacabar (4-min walk).
  • Amira Residence has a spa and an outdoor pool, as well as a fitness center.
  • 8.0.Very Good

    Good hotel, good location, GREAT Service!

    The Amira Residence offers all the benefits of an apartment in a good location on the South side of the downtown Tulum area, in a quiet, non-traditional area, yet still in the midst of the local flavor of the city. t's near a supermarket and local traditional markets, all kinds of restaurants (some in walking distance), and an easy bike or drive to every destination you could want: cenotes, ruins, beaches, adventuring, cultural immersion and more. The area doesn't have all the amenities of a western city though, and WiFi is spotty at best. This caused complications when trying to use our credit card and we had to rely on crash; fortunately local banks (and ATMs) abound in the downtown area. By far, the best part of our stay was the staff. Rueben in particular was amazing - he served as our local eyes/ears, offering advice on where to go and what to avoid, even leveraging his personal connections to make arrangements for us. He worked hard to meet our unique needs at the hotel and while out and about in Mexico, and was always ready with a friendly "Hola" every day. He literally bent over backwards to ensure we had everything we needed to enjoy our time in Tulum. Jordana was also fantastic, and speaks fluent English to help overcome the broken Spanish-English conversations that characterized so much of our time in Mexico. Without a doubt, we'd recommend staying here if you're ever in Tulum - we would definitely return!

    Lance, 6 night family trip, Jan 26, 2020

    Verified guest review

  • 4.0.Fair

    A disappointing stay

    A disappointing stay - a very uncomfortable bed and couch. I wouldnt have wanted to turn the couch into a bed! No extra blankets etc. We stayed 5 nights and although it says housekeeping once per stay, we did not have any housekeeping done and ran out of basics like toilet paper and really needed a basic sweep given it is a sandy beach destination! There is no lift, which is fine, but the staff didnt offer to help us with our luggage which was disappointing particularly because I was injured. The "private plunge pool" is not per room, rather it us just a rooftop pool for everyone. Everything is nice and new and the decor is pretty.

    5 night trip, Dec 29, 2019

    Verified guest review

  • 8.0.Very Good

    Brand new appartments with rooftop Swimmingpool

    A bit difficult to find. Brand new apartment with rooftop Swimmingpool, small gym and some apartments have a private mini pool on the balcony. Beautiful Beaches at 10 min drive. Mia, Ziggy Beach and La Zebra are beautiful Beachclubs, with great food and drinks. Pay extra, but enjoy the experience! Remember at Riviera Maya you have to pay for all beaches.

    Robert Marcel, 4 night family trip, Dec 24, 2019

    Verified guest review

  • 8.0.Very Good

    Worth the value, nice stay

    Staff is amazing and helpful. Location is great, central to the beach and the town. A little remote, we had to bike down an unfinished muddy road to get into town but no big deal. The condo's are modern and beautiful, we really enjoyed the jacuzzi on our private balcony, it was actually the only place to tan since the pool is on the wrong side of the building for any sunbathing. It should have been put where the workout area is, which is just a few free weights. Since it's condo's you don't have housekeeping but everything is new and clean and laundry is a nice amenity. Overall, nice for the price.

    kristen, 5 night trip with friends, Nov 20, 2019

    Verified guest review

  • 6.0.Good


    El jacuzzi de la habitación estaba súper sucio, nos dió tanto asco que ni siquiera lo utilizamos, muy mal sabor de boca

    alan martin, 1 night trip, Mar 17, 2020

    Verified guest review

  • 4.0.Fair

    La primera noche tuve q pedir limpiaran la habitación porque se les había olvidado. La segunda noche llegue muy tarde y simplemente no habían limpiado la habitación. Me hicieron el cobro en el establecimiento cuando ya lo había hecho Expedia. Pésima administración del lugar habiendo tantas opciones en Tulum!!!

    2 night romance trip, Nov 30, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    2 night trip, Feb 15, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    3 night trip, Nov 25, 2019

    Verified guest review

See all 10 reviews