Guests
All properties in Fayetteville, New York, United States of America

The Craftsman Inn & Suites

3.5-star hotel with restaurant, near Green Lakes State Park

  • Free buffet breakfast and free WiFi
From
€118

Image gallery

  • Suite, 1 King Bed - Guest Room
  • Suite, 1 King Bed - Guest Room
  • Traditional Room, 2 Double Beds - Bathroom
  • Standard Room, 2 Queen Beds, Accessible - Bathroom
  • Suite, 1 King Bed - Guest Room
Suite, 1 King Bed - Guest Room. Image 1 of 44.
1 / 44Suite, 1 King Bed - Guest Room
7300 E Genesee Street, Fayetteville, 13066, NY, United States of America
9.0.Superb.
  • I honestly didn’t know what I was going to get for $120 when I booked online. The photos…

    Apr 6, 2021

  • Very nice hotel with updated rooms. Good location for shopping and dining

    Oct 30, 2021

See all 357 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Safe
Easy parking
Dining options
Convenient
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 89 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 24-hour fitness center
  • Business center
  • Terrace

For families

  • Connecting/adjoining rooms available
  • Premium TV channels
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping

What’s around

  • Green Lakes State Park - 22 min walk
  • Towne Center Mall - 7 min walk
  • Gage Home Museum - 10 min walk
  • Old Erie Canal Historic State Park - 10 min walk
  • Stickley Museum - 15 min walk
  • Central New York Playhouse - 3 mi / 4.8 km

Book this property and collect stamps after your stay

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Enter dates for 2 guests

Guests
  • Traditional Room, 2 Double Beds
  • Suite, 1 King Bed
  • Standard Room, 1 King Bed
  • Standard Room, 1 King Bed, Accessible
  • Standard Room, 2 Queen Beds, Accessible

What’s around

Landmarks

  • Green Lakes State Park - 22 min walk
  • Towne Center Mall - 7 min walk
  • Gage Home Museum - 10 min walk
  • Old Erie Canal Historic State Park - 10 min walk
  • Stickley Museum - 15 min walk
  • Central New York Playhouse - 3 mi / 4.8 km
  • Shoppingtown Mall - 3.1 mi / 4.9 km
  • St. Joseph's Hospital Health Center - 8.8 mi / 14.2 km
  • Crouse Hospital - 8.9 mi / 14.3 km
  • Landmark Theatre - 9.1 mi / 14.7 km
  • Carrier Dome - 9.2 mi / 14.7 km

Getting around

  • Hancock Intl. Airport (SYR) - 20 min drive
  • Syracuse Regional Transportation Center - 15 min drive
  • New York State Fair Station - 20 min drive
map
See on map
7300 E Genesee Street, Fayetteville, 13066, NY, United States of America

At a glance

Hotel size

  • This hotel has 89 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 5 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • 1 per room (up to 40 lbs)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • No onsite parking
  • Wheelchair-accessible parking and van parking on site
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
  • Barbecue grills

Things to do

  • 24-hour fitness facilities
  • Fitness facilities

Working away

  • Business center
  • Number of meeting rooms - 5
  • Conference space
  • Conference space size (feet) - 2025
  • Conference space size (meters) - 188

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Picnic area
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • 55-inch LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

The Craftsman Wood Grille - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Fees & policies

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay
  • Service animals exempt from fees

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Craftsman Fayetteville
  • Craftsman Inn
  • Craftsman Inn Fayetteville
  • Craftsman Inn Conference Center
  • The Craftsman Inn & Suites Hotel
  • The Craftsman Inn & Suites Fayetteville
  • The Craftsman Inn & Suites Hotel Fayetteville

*See fees & policies for additional details or extra charges

FAQs

  • Yes, The Craftsman Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at The Craftsman Inn & Suites.
  • Yes, pets are welcome, with a limit of 1 per room and maximum weight of 40 lbs per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
  • You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Contactless check-in is available.
  • Yes, The Craftsman Wood Grille offers American cuisine. Nearby restaurants include Freedom of Espresso (4-min walk), Kyoko's (6-min walk), and Arad Evans Inn (6-min walk).
  • The Craftsman Inn & Suites has a 24-hour fitness center and a picnic area.
9.0.Superb.
  • 6.0.Good

    Nice but noisy!

    The hotel seemed like it had great possibilities. The room was nice and clean. The complaint is that it is SO noisy. No soundproofing. If you stay here get a room on the top floor at the end of a hall. We had people congregating in the hall outside our room. Thankfully after about 10 minutes and a text to the front desk they dispersed. We also had what sounded like gorillas above us on the 2nd floor. I'm sure it was little kids running but you could hear every movement from above. That finally stopped after about an hour. Glad to have gotten some sleep.

    Leigh, 1 night trip, Oct 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Craftsman Inn Charm

    What a cute Inn style hotel I. A great location- lots of restaurants and things to do.

    Melinda, 1 night family trip, Sep 22, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very enjoyable stay. Staff was friendly. Very clean and inviting appearance. Would stay here again and would recommend to others!

    Christine, 1 night family trip, Sep 5, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    The room was spacious but we found many cob webs, killed 2 spiders and the room was full of ants! We let the front end staff know and they sent someone to vacuum and spray the room. The staff were very accommodating but we still found ants in the room after they cleaned. I was really disappointed and did not sleep well!

    Nicole, 2 night family trip, Aug 31, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing

    All aspects of this facility far exceed other hotels - only place I want to stay in Syracuse

    2 night family trip, Aug 31, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Convenient

    William, 1 night family trip, Aug 26, 2021

    Verified Travelocity guest review

  • 8.0.Very Good

    Loved the unique features of the rooms. Convenient parking. Would have liked better breakfast choices.

    Sarah, 1 night family trip, Aug 24, 2021

    Verified Orbitz guest review

  • 10.0.Exceptional

    Great hotel, modern and clean.

    Ioana, 4 night business trip, Aug 16, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful inn. Great customer service, clean, quiet

    Renee, 2 night trip with friends, Aug 13, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    By far the WORST motel of all motels we booked.

    Upon arriving no toilet paper or kleenex in the bathroom. Had to pay a $75 fee for our beagle. That fee should been mentioned on the website. Asked to talk to the manager and none was available. Asked for manager to call and NO call was made. Of the many reservations that I have made through Hotels.com, this easily the worst. Staff that were working were not very helpful. Before anybody books this motel, remember BUYER BEWARE. Last note, some kind of substance was used to clean the tub that it very slippery, you can slip and fall quite easily.

    1 night trip, Aug 12, 2021

    Verified Hotels.com guest review

See all 357 reviews