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All properties in Xi'an, Shaanxi, China

The Ritz-Carlton, Xi'an

Luxury Xi'an hotel with 1 indoor pools, connected to a shopping center

  • Free WiFi
From
€341

Image gallery

  • Indoor Pool
  • Indoor Pool
  • Pool
  • Executive Suite, 1 Bedroom, Non Smoking (Club Lounge) - Living Area
  • Indoor Pool
Indoor Pool. Image 1 of 77.
1 / 77Indoor Pool
No. 50, Keji 2nd Road, Xi'an, 710075, Shaanxi, China
10.0.Exceptional.
  • We had a fantastic stay at the Ritz Carlton Xi'an! The service from start to finish was…

    Jul 17, 2021

  • While traveling in China over two weeks, I tried six hotels, which included multiple Ritz…

    Nov 2, 2019

See all 5 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 283 smoke-free guestrooms
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • 1 indoor pool
  • Breakfast available
  • 24-hour health club

For families

  • Free cribs/infant beds
  • Children's pool
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

What’s around

  • In Gaoxin
  • Drum Tower - 4 mi / 6.4 km
  • Shaanxi History Museum - 4.8 mi / 7.8 km
  • Giant Wild Goose Pagoda - 4.9 mi / 7.9 km
  • Xi'an Bell Tower - 5.1 mi / 8.2 km
  • Xi'an City Walls - 6.4 mi / 10.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Club Room, 2 Double Beds, Non Smoking, City View (Club Level)
  • Club Room, 1 King Bed, Non Smoking, City View (Club Level)
  • Deluxe Room, 2 Double Beds, Non Smoking, City View
  • Deluxe Room, 1 King Bed, Non Smoking, City View
  • Luxury Room, 1 King Bed, Non Smoking, City View
  • Executive Suite, 1 Bedroom, Non Smoking (Club Lounge)
  • Premier Room, 1 King Bed, Non Smoking, City View
  • Premier Room, 2 Double Beds, Non Smoking, City View
  • Club Suite, 1 King Bed, Non Smoking, City View (Ritz-Carlton Suite, Club Lounge)

What’s around

Landmarks

  • In Gaoxin
  • Drum Tower - 4 mi / 6.4 km
  • Shaanxi History Museum - 4.8 mi / 7.8 km
  • Giant Wild Goose Pagoda - 4.9 mi / 7.9 km
  • Xi'an Bell Tower - 5.1 mi / 8.2 km
  • Xi'an City Walls - 6.4 mi / 10.4 km

Getting around

  • Xi'an (XIY-Xianyang Intl.) - 46 min drive
  • Xi'an West Railway Station - 7 min drive
  • Xi'an Station - 11 min drive
  • Xi'an East Station - 15 min drive
map
See on map
No. 50, Keji 2nd Road, Xi'an, 710075, Shaanxi, China

At a glance

Hotel size

  • This hotel has 283 rooms
  • This hotel is arranged over 27 floors

Arriving/leaving

  • Check-in time 2:00 PM-11:30 PM
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (CNY 72 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Number of indoor pools - 1
  • Children's pool
  • 24-hour fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Fitness classes on site
  • Yoga classes/instruction on site
  • Pool sun loungers

Working away

  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Year Built - 2016
  • Elevator
  • Safe-deposit box at front desk
  • Garden

Accessibility

  • Braille or raised signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Transfer shower
  • Lever door handles

Languages Spoken

  • Chinese
  • English

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer

Be entertained

  • 55-inch LED TV

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and body treatments.

Dining

Xian Kitchen 鲜厨房 - This buffet restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Tasuro 炙焰 - This sushi bar serves dinner only. Open daily.

景轩 - This restaurant specializes in Chinese cuisine. Open daily.

Lobby Lounge大堂吧 - This lobby lounge serves brunch, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Flair天韵 - This rooftop bar serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Refundable depositPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: CNY 1000 per day

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • Service fee: CNY 1000 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 268 for adults and CNY 268 for children (approximately)
  • Early check-in can be arranged for an extra charge of 100 percent of room rate (subject to availability)
  • Spa access is available for an extra charge of CNY 2980 per stay
  • Laundry facilities are available for an extra charge of CNY 200 per stay

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for CNY 408.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs CNY 72 per day with in/out privileges

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 6:00 AM to 11:00 PM
  • Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision
  • Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, mobile payments and cash.

Also known as

  • The Ritz-Carlton, Xi'an Hotel
  • The Ritz-Carlton, Xi'an Xi'an
  • The Ritz-Carlton, Xi'an Hotel Xi'an

*See fees & policies for additional details or extra charges

FAQs

  • Yes, The Ritz-Carlton, Xi'an does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs CNY 72 per day. Parking spots may be limited. Electric vehicle charging is available.
  • Yes, there's an indoor pool and a children's pool. Guests have pool access from 6:00 AM to 11:00 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - 11:30 PM. There's a 100% charge for early check-in (subject to availability). Check-out time is 11:30 AM.
  • Yes, there are 3 onsite restaurants, featuring alfresco dining and Chinese cuisine. Nearby restaurants include 星巴克甄选(中大国际店) (4-min walk), 必胜客(高新中大餐厅) (6-min walk), and Pizza Hut (2.3 mi).
  • Onsite recreation at The Ritz-Carlton, Xi'an includes aerobics and yoga. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include 2 bars and a 24-hour health club. The Ritz-Carlton, Xi'an also has spa services and a garden.
10.0.Exceptional.
  • 10.0.Exceptional

    New, modern hotel. Excellent staff keen to impress. Views our lovely of Xi'an city skyline. Nice spa facilities. Hotel was basically faultless, would be surprised if there is a better hotel in Xi'an.

    2 night family trip, Oct 20, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    It is fantastic experience that enjoy the excellent service in the hotel,nice room and facilities,strongly recommended!

    1 night romance trip, Apr 15, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    2 night trip, May 1, 2020

    Verified Expedia guest review

See all 5 reviews