CHN Hotel Monterrey Norte, Trademark Collection by Wyndham

Photo gallery for CHN Hotel Monterrey Norte, Trademark Collection by Wyndham

Primary image
Indoor/outdoor pool
Pool
Pool
Desk, laptop workspace, iron/ironing board, free cots/infant beds

Overview of CHN Hotel Monterrey Norte, Trademark Collection by Wyndham

CHN Hotel Monterrey Norte, Trademark Collection by Wyndham

3.5 star property
3.5-star hotel with restaurant, near Monterrey Baseball Stadium

7.8/10 Good

958 verified Hotels.com guest reviews

Guests rated location

  • Quiet31 positive mentions
  • Safe25 positive mentions
  • Easy Parking24 positive mentions
  • Convenient20 positive mentions
  • Transport16 positive mentions

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
Av. Fidel Velazquez, 3000, Col. Central, Monterrey, NL, 64190
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • 2 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Children stay free
  • Free cots/infant beds
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Monterrey
  • Monterrey Baseball Stadium - 5 min drive
  • UANL School of Medicine - 5 min drive
  • Plaza Fiesta Anahuac - 8 min drive
  • Galerias Monterrey - 10 min drive
  • UMAE Hospital of Cardiology - 13 min drive
  • Estadio Universitario - 10 min drive
  • Autonomous University of Nuevo Leon - 8 min drive
  • Alameda - 7 min drive
  • Spainish Consulate - 9 min drive
  • Auditorium Pabellón M - 9 min drive

Getting around

  • Monterrey, Nuevo Leon (MTY-General Mariano Escobedo Intl.) - 43 min drive
  • Penitenciaria Station - 8 min walk
  • Alfonso Reyes Station - 11 min walk
  • Aztlan Station - 22 min walk

About this property

CHN Hotel Monterrey Norte, Trademark Collection by Wyndham

At CHN Hotel Monterrey Norte, Trademark Collection by Wyndham, you'll be 2.6 mi (4.2 km) from UMAE Hospital of Cardiology and 3.4 mi (5.4 km) from Galerias Monterrey. Guests can visit the fitness centre for a workout or grab a bite to eat at Gambrinos, which serves regional cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a snack bar/deli and a terrace are other highlights. Fellow travellers like the comfortable beds and helpful staff. Public transportation is only a short walk: Penitenciaria Station is 8 minutes and Alfonso Reyes Station is 11 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the standard cleaning and disinfection practices of Count on Us (Wyndham)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 156 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 11 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free covered on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) on weekday mornings 7:00 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Local/corner shop

Working away

  • 24-hour business centre
  • 2 meeting rooms
  • Computer station
  • Conference space (2153 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness centre
  • Swimming pool

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Languages spoken

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Microwave

More

  • Daily housekeeping

Special features

Dining

Gambrinos – This restaurant specialises in regional cuisine and serves breakfast, lunch and dinner.
Cantera Bar – This lobby lounge only serves light fare. Happy hour is offered.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of MXN 180 for adults and MXN 120 for children (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Rollaway beds are available for MXN 180.0 per night

Pets

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 250.00 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Count on Us (Wyndham) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property accepts credit cards and cash.

Also known as

La Quinta by Wyndham Monterrey Norte
Quinta Inn Norte
Quinta Monterrey Norte
CHN Hotel Monterrey Norte Trademark Collection by Wyndham
CHN Hotel Monterrey Norte, Trademark Collection by Wyndham Hotel

Frequently asked questions

Overall score and ratings

7.8

Good

7.9/10

Cleanliness

8.0/10

Staff & service

7.3/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

4/10 Fair

No towels , wet carpet
Juan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean and updated
The lobby looked a little dated but I was pleasantly surprised by the room. It was renovated and extremely clean. I like that it is pet friendly and there was underground parking. We ordered room service and it was decent
Carmen, 1-night trip
Verified Hotels.com guest review

6/10 Good

Changed from La Quinta and downgraded on service
Front desk lady’s seemed like they didn’t want to be there. Lied about getting us a mini fridge and acted like they didn’t want to change our room when we called about the bed being dirty. Thanks to the housekeeper that made sure we got the mini fridge and kept our room clean. Breakfast was not as good as it was.
Elsa, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Tony, 1-night trip
Verified Expedia guest review

6/10 Good

Overall, good hotel for sleeping only, stayed there for a couple of nights during new year's eve with kids. Some minor details are below: Shower crystal door did not closed properly, meaning that it will make a mess of water outside of shower and putting a towel on the floor, will not cut it, reported this to front desk but nothing was done. Not enough towels in the room for the family members, I asked for more and they were brought in, so that got resolved. Half of the bathroom floor is uneven, and it happened to be on the toilet side, so you could feel it every time you sat on it. Not sure why, but the windows are extremely dirty. On the good side, it is on a relatively centric location, major shopping malls are within a 10-15 minute drive. Beds are actually very comfortable, wife has some sleeping issues and we ended up checking the mattress brand for future reference because we had a good sleep.
Dante, 2-night family trip
Verified Expedia guest review

4/10 Fair

Toilet was broken from the flushing button. Shower door was loose, that water would splash outside and make a puddle of water. Water pressure was low. Room did not look like the on from the pictures.
Diego, 1-night family trip
Verified Expedia guest review

6/10 Good

catalina, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Maribel, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Great value for people staying in the area for a night
Leon, 1-night family trip
Verified Expedia guest review

8/10 Very good

Maria, 2-night trip
Verified Expedia guest review