Crowne Plaza Kansas City Downtown, an IHG Hotel

Photo gallery for Crowne Plaza Kansas City Downtown, an IHG Hotel

Primary image
Seasonal outdoor pool
Pillow-top beds, in-room safe, desk, laptop workspace
Pillow-top beds, in-room safe, desk, laptop workspace
Pillow-top beds, in-room safe, desk, laptop workspace

Overview of Crowne Plaza Kansas City Downtown, an IHG Hotel

Crowne Plaza Kansas City Downtown, an IHG Hotel

3.5 star property
3.5-star hotel with restaurant, near T-Mobile Center

8.0/10 Very good

775 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
1301 Wyandotte St, Kansas City, MO, 64105
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Free area shuttle
  • 24-hour fitness centre
  • Valet parking
  • Self parking
  • Seasonal outdoor pool
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
For families
  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Downtown Kansas City
  • T-Mobile Center - 7 min walk
  • Kansas City Convention Center - 1 min drive
  • LEGOLAND® Discovery Center - 7 min drive
  • Crown Center - 7 min drive
  • University of Kansas Medical Center - 10 min drive
  • Nelson-Atkins Museum of Art - 13 min drive
  • Kauffman Stadium - 15 min drive
  • Arrowhead Stadium - 15 min drive
  • Ameristar Casino Kansas City - 18 min drive
  • Kansas City Zoo - 16 min drive

Getting around

  • Kansas City International Airport (MCI) - 23 min drive
  • Independence Station - 21 min drive
  • Kansas City Union Station - 22 min walk
  • Lee's Summit Station - 27 min drive
  • Free local area shuttle

About this property

Crowne Plaza Kansas City Downtown, an IHG Hotel

3.5-star hotel in the heart of Downtown Kansas City
T-Mobile Center is located near Crowne Plaza Kansas City Downtown, an IHG Hotel, which provides a coffee shop/cafe, dry cleaning/laundry services and a bar. The on-site restaurant, City Grille, features American cuisine. Free in-room WiFi is available to all guests, along with a 24-hour fitness centre and a 24-hour business centre.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), a free area shuttle and valet parking (surcharge)
  • A 24-hour front desk, 10 meeting rooms and smoke-free property
  • A ballroom, a gift shop and concierge services
  • Guest reviews say good things about the central location and helpful staff
Room features
All guest rooms at Crowne Plaza Kansas City Downtown, an IHG Hotel boast comforts, such as Laptop workspace and climate-controlled air conditioning, in addition to amenities, such as complimentary wireless Internet access and safes. Guest reviews speak well of the cleanliness, overall comfort rooms at the property.
More conveniences in all rooms include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • 40-inch LED TVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 385 rooms
  • Arranged over 28 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 4 children (21 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (USD 20 per day; includes in/out privileges)
  • On-site valet parking (USD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Height restrictions apply for on-site parking

Off-site

  • Free area shuttle within 3.0 mi

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay free
  • Free local shuttle

Working away

  • 24-hour business centre
  • 10 meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • Seasonal outdoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairwells
  • Close-captioned TV

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 40-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

City Grille – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.
Starbucks – This coffee shop only serves breakfast.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 1.75 per accommodation, per night

Optional extras

  • Breakfast costs between USD 5 and USD 15 per person (approximately)
  • Late checkout can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 20.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50.00 per pet, per stay

Parking

  • Self-parking costs USD 20 per day with in/out privileges
  • Valet parking costs USD 25 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from July to September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Crowne Plaza Kansas City Downtown Hotel
Crowne Plaza Kansas City Downtown
Kansas City Crowne Plaza
Crowne Plaza Kansas City
Crowne Plaza Kansas City Downtown
Crowne Plaza Kansas City Downtown an IHG Hotel
"Crowne Plaza Kansas City Downtown an IHG Hotel"
Crowne Plaza Kansas City Downtown, an IHG Hotel Hotel
Crowne Plaza Kansas City Downtown, an IHG Hotel Kansas City

Frequently asked questions

Overall score and ratings

8.0

Very good

8.2/10

Cleanliness

8.3/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.9/10

Eco-friendliness

6/10 Good

Meh
Decent enough hotel. It is in major need of some updating though for the prices they charge. There are 2 elevators that service the 6 parking garage floors and all 21(i think) floors with rooms so there were time when we were waiting 5 minutes for an elevator just for it to already be crammed full. The pool could a really nice area but it doesn’t look very well maintained it is a major missed opportunity for a really good hangout spot because you have to go to a different floor for the bar and the only bathroom near the pool is a single toilet that is in the gym. It was a terrible stay but for the price they charge, I will be staying at The Fontaine from now on when I visit KC.
Wesley, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Krystal, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michelle, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Nice but not for the price
My girlfriend booked this hotel. It was nice but not worth the $295 she paid for it. There is no way it was worth that maybe half of it. Bed was comfortable. Had 2 rooms one living area and one room for the bed room. The couch in the living room wasn’t very comfortable. AC worked very good.
Kristi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clint, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Patricia, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great Stay!
Our stay was amazing. My first interaction was with Yaya at the front desk. She was absolutely fantastic and so kind! The stay was pleasurable. The rooms were tidy and updated, we were very pleased!
Brianna, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

grant, 1-night trip with friends
Verified Hotels.com guest review