Mercure Exeter Southgate Hotel

Photo gallery for Mercure Exeter Southgate Hotel

Primary image
Indoor pool
Indoor spa tub
Indoor pool

Overview of Mercure Exeter Southgate Hotel

UNESCO Sustainable Travel Pledge

Mercure Exeter Southgate Hotel

4.0 star property
4-star hotel with indoor pool, near Exeter Cathedral

7.8/10 Good

995 verified guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is €108
Price available on 08/07/2022
Southernhay East, Exeter, England, EX1 1QF
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Health club
  • Self parking
  • Spa tub
  • 24-hour room service
  • UNESCO Sustainable Property
  • 24-hour front desk
  • Front desk safe
  • Snack bar/deli
For families
  • Children stay free
  • Rollaway extra beds available (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • Heart of Exeter
  • Exeter Cathedral - 6 min walk
  • University of Exeter - 19 min walk
  • Exeter's Historic Quayside - 1 min drive
  • Spacex - 2 min drive
  • Exeter's Underground Passages - 4 min drive
  • Princesshay - 5 min drive
  • Exeter Phoenix Centre - 4 min drive
  • Crealy Great Adventure Park - 18 min drive
  • National Trust Killerton - 27 min drive
  • Dartmoor National Park - 21 min drive

Getting around

  • Exeter (EXT-Exeter Intl.) - 18 min drive
  • Birmingham Airport (BHX) - 165 min drive
  • Exeter Central Station - 10 min walk
  • Exeter (EXS-Exeter St Thomas Train Station) - 12 min walk
  • Exeter St Thomas Station - 13 min walk

About this property

Mercure Exeter Southgate Hotel

When you stay at Mercure Exeter Southgate Hotel, you'll be within a 10-minute drive of University of Exeter and Exeter Cathedral. After a workout at the health club, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. An indoor pool, a hot tub and a snack bar/deli are other highlights at this upmarket hotel. Fellow travellers love the location and walkable location.

At a glance

Hotel size

  • 156 rooms
  • Arranged over 3 floors


  • Check-in time from 2:00 PM until anytime
  • Express check-in/out
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding


  • Pets allowed (dogs only)*


  • Free WiFi in public areas
  • Free WiFi in rooms


  • On-site self-parking (GBP 15.00 per night)
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Children's menu
  • Children's games
  • Outlet covers

Working away

  • Meeting rooms
  • Conference space (151 square feet)


  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop


  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Piano
  • 24-hour fitness centre
  • An indoor pool
  • Hot tub


  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available

Languages spoken

  • English
  • French
  • German
  • Hungarian
  • Italian
  • Latvian
  • Polish
  • Portuguese
  • Romanian
  • Russian

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • High chair


  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of GBP 11.00 per person (approximately)


You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Pets are allowed for an extra charge of GBP 15 per pet, per night


You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Self-parking costs GBP 15.00 per night


The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Mercure Exeter Southgate Hotel
Mercure Southgate Hotel
Mercure Exeter Southgate
Mercure Southgate
Mercure Exeter Southgate Hotel Devon
Accor Southgate Exeter
Mercure Exeter Southgate
Mercure Exeter Southgate Hotel Hotel
Mercure Exeter Southgate Hotel Exeter
Mercure Exeter Southgate Hotel Hotel Exeter

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Great stay with lovely pool !
Great stay for a graduation the Mercure Southgate Honored my booking for two years because of covid and the locks down for which I am very grateful Front desk especially Joe was most helpful and the position of the hotel lends itself easily to being near the town and cathedral
Andrea, 1-night family trip
Verified guest review

6/10 Good

Great location.
We stay a lot, hotel and location are great, but breakfast is now just terrible. The new nespresso machine helps, but you still can’t have a nice coffee/ flat white etc. standard of sausages etc are really cheap. Just charge more or offer cook to order, it really lets the hotel down massively. It’s effectively £30 for my daughters coco pops
Richard, 1-night family trip
Verified guest review

10/10 Exceptional

Charlotte, 2-night trip
Verified guest review

4/10 Fair

Warren, 1-night trip
Verified guest review

6/10 Good

Had to pay an extra £15 for parking. I thought was included but not. Pool and sauna is a good. And the room has a comfortable bed and good shower
Brian, 1-night trip
Verified guest review

6/10 Good

2-night business trip
Verified guest review

4/10 Fair

Room was not clean properly.
The room was not clean - the towels used by previous guest were still in the bathroom. The bin was not emptied. The carpet was full of stains. So I have little confidence how COVID secure the room is.
SZE, 1-night business trip
Verified guest review

10/10 Exceptional

Andrew, 1-night trip
Verified guest review

10/10 Exceptional

Wonderful welcome. Great city centre hotel, 5 minutes walk to bustling centre with great resaurants and shops. Only hitch was with room service that evening but the staff were quick to apologise and compensate for their mistakes.
ELIZABETH, 1-night family trip
Verified guest review

10/10 Exceptional

Theana, 2-night trip
Verified guest review