InterContinental Chicago Magnificent Mile

I came to run the Chicago marathon. This hotel was the perfect location. I feel like they helped out the runners with different services, pasta dinner special, early breakfast bag, free beer with bib number. I didn’t get a chance to utilize the pool but I will when I come back to stay for next years marathon.

Good location to get you where you want to go but for the cost per night plus the added on "destination fee" makes this hotel not a good value. The gym was quite small but decent enough, just hope you don't go during a busy time for the cardio equipment as the exercise and spin bike were both in use when I arrived. The pool looked more like a lap pool than a family friendly one but I did not use it. When checking in, the attended had to "check with the manager" about reducing the deposit to 125. I was told everything was paid for then found the destination fee sheet slid under the door on checkout day. I guess that's on me to check for hidden fees. My bed was lumpy and not firm enough. To avoid back pain I had to sleep on the edge of the mattress. Room service was fine, though don't expect the rooms to be roomy.

Great Hotel!

Concierge repeatedly curt and dismissive