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Sheraton Sao Paulo WTC Hotel

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Property amenity
Outdoor pool
Premium Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, individually furnished
Presidential Suite, 2 Bedrooms, Non Smoking | Premium bedding, minibar, in-room safe, individually furnished
Premium bedding, minibar, in-room safe, individually furnished

Overview of Sheraton Sao Paulo WTC Hotel

Sheraton Sao Paulo WTC Hotel

5.0 star property
Luxury hotel with 1 outdoor pools, connected to the convention centre, near Morumbi Stadium

8.4/10 Very good

701 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
Avenida Nacoes Unidas 12559, Brooklin Novo, São Paulo, SP, 04578-905

Room options

About this area

What's nearby

  • In Brooklin Novo
  • Morumbi Shopping Mall - 9 min drive
  • Ibirapuera Park - 17 min drive
  • Paulista Avenue - 22 min drive
  • Allianz Park - 30 min drive
  • Sao Paulo Zoo - 26 min drive
  • Interlagos Race Track - 29 min drive
  • Metro Boulevard Tatuape Shopping Center - 42 min drive
  • Shopping Center Norte - 47 min drive

Getting around

  • São Paulo (CGH-Congonhas) - 18 min drive
  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.) - 67 min drive
  • Sao Paulo Berrini Station - 8 min walk
  • Sao Paulo Morumbi Station - 19 min walk
  • Sao Paulo Olympic Village Station - 24 min walk
  • Campo Belo Station - 28 min walk

Restaurants

  • Rango's - 4 min walk
  • Garfus - 4 min walk
  • Canvas Bar & Restaurant - 4 min walk
  • Marajo - 4 min walk
  • Eco Berrini - 5 min walk

About this property

Sheraton Sao Paulo WTC Hotel

Only 3.9 mi (6.3 km) from the airport, Sheraton Sao Paulo WTC Hotel puts you 2.9 mi (4.7 km) from Ibirapuera Park and 4.9 mi (8 km) from Paulista Avenue. Guests can indulge in massages and enjoy international cuisine at L´Atelier, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool and a fitness centre. Fellow travellers say good things about the helpful staff and shopping.

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 297 rooms
  • Arranged over 16 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets allowed (dogs only, 1 per room, up to 40 lb per pet)*
  • Service animals welcome
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Secured covered on-site valet parking (BRL 61.95 per day)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop
  • Children's menu

What to do

  • Shopping

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (32292 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Piano
  • Fitness centre
  • An outdoor pool

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Transfer shower
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • DVD player
  • 32-inch LCD TV
  • Cable TV channels
  • CD player

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Housekeeping (once per stay)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Dining

L´Atelier – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately BRL 80 per person

Renovations and closures

The following facilities or services will be unavailable from February 11 2023 to February 11 2023 (dates subject to change):
  • Swimming pool

Children & extra beds

  • Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of BRL 50 per accommodation, per day

Parking

  • Covered valet parking costs BRL 61.95 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 5:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; guests can access their rooms with a mobile device.

Contactless check-out is available.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards and cash.</p>
The listed pet cleaning fee applies per pet, per stay.

Also known as

Sheraton Sao Paulo WTC Hotel
Sheraton WTC Hotel
Sheraton Sao Paulo WTC
Sheraton WTC
Sheraton Sao Paulo WTC Hotel Brazil
Sheraton Sao Paulo Wtc
Sheraton Sao Paulo WTC Hotel Hotel
Sheraton Sao Paulo WTC Hotel São Paulo
Sheraton Sao Paulo WTC Hotel Hotel São Paulo

Frequently asked questions

Does Sheraton Sao Paulo WTC Hotel offer free cancellation for a full refund?
Yes, Sheraton Sao Paulo WTC Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sheraton Sao Paulo WTC Hotel?
As of 5 February 2023, prices found for a 1-night stay for 2 adults at Sheraton Sao Paulo WTC Hotel on 21 February 2023 start from €115, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sheraton Sao Paulo WTC Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sheraton Sao Paulo WTC Hotel?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 5:00 PM. The swimming pool will be unavailable from February 11 2023 to February 11 2023 (dates subject to change).
Are pets allowed at Sheraton Sao Paulo WTC Hotel?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 40 lb per pet. There's a charge of BRL 50 per accommodation, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Sheraton Sao Paulo WTC Hotel?
Yes. Valet parking costs BRL 61.95 per day.
What are the check-in and check-out times at Sheraton Sao Paulo WTC Hotel?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Sheraton Sao Paulo WTC Hotel and nearby?
Sheraton Sao Paulo WTC Hotel has an outdoor pool and a fitness centre.
Are there restaurants at or near Sheraton Sao Paulo WTC Hotel?
Yes, L´Atelier offers international cuisine. Nearby restaurants include Rango's (4-min walk), Garfus (4-min walk) and Canvas Bar & Restaurant (4-min walk).
What's the area around Sheraton Sao Paulo WTC Hotel like?
Sheraton Sao Paulo WTC Hotel is a short 8-minute walk from Sao Paulo Berrini Station and 19 minutes' walk from Morumbi Shopping Mall.

Reviews

8.4

Very good

8.8/10

Cleanliness

8.7/10

Staff & service

7.7/10

Amenities

8.1/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Good

My main complaint is about the room. I disliked the room. In particular, the bathroom. The bathtub drain was clogged by hair, so taking a shower was disgusting. The accessories are worn out and in need of a renovation. The bathtub is very high above the ground, so you almost require a step stool to enter the tub. The toilet seat is small, it seemed like a toilet for toddlers and not adults. The desk chair is uncomfortable, even after a few minutes of use. The Wi-Fi connection is free, but the speed is awful, and the signal drops constantly. Not a hotel for business travelers. The lobby restaurant has a good buffet for breakfast and the staff were friendly and helpful. The check-in process was fast.
Pablo, 3-night business trip
Verified Expedia guest review

8/10 Very good

Overall it’s a good hotel. The hotel is in a great location and most of the staff were very nice and professional. As soon as we arrived, at our request, the front desk arranged for a nurse/tech to do the COVID test in our room since most places were already closed, and closed the following day. This saved the day! We did encounter an issue where the a/c wasn’t working, and we were immediately “upgraded” to another room. That upgrade was bad. It was on an outdated floor with a room to match. Pretty depressing so we complained and right away got a room to match the original. The breakfast was good but unlike the rest of the hotels, they did not have a cook. You only had two options of already scrambled eggs which were runny if you like them that way. I missed not being able to get an omelette made! The hostess at the front for breakfast was the only staff that was not really nice. She had a don’t bother me attitude which is not normally found in the hotels we have visited. Some hiccups, but again, overall a good hotel since our issues were resolved right away.
Sebastian, 1-night family trip
Verified Travelocity guest review

8/10 Very good

Fabio, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The staff at the front of the hotel, front deck and the restaurant were wonderful. Breakfast was great every morning. I really enjoy the comfortable bed.
Eric, 4-night trip with friends
Verified Orbitz guest review

10/10 Exceptional

Excellent Accommodation
Excellent accommodation. The staff were all professional and very friendly and helpful. Beautiful hotel.
Joseph, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing stay!
Rayane, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Regina, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff from heaven!
The staff was great! Friendly as it could someone be! Perfect restaurant with great servers! Specially Alexandre, this guy really went over and beyond to make us feel welcome!
aigo, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stayed twice during the pandemic. Hotel staff and front desk were courteous and helpful with requests. I stayed for over a week on both trips and the staff were very accommodating with requests for service, housekeeping, gym scheduling, covid testing, room service etc. Will use hotel again when I return for sure.
5-night trip
Verified Orbitz guest review