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Country Inn & Suites By Carlson, San Jose Airport, San Jose - Silicon Valley

2.5 stars
1350 N 4th StSan JoseCA95112United States of America, ‏‎01 65 69 437
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Excellent4.1 / 5
Breakfast
Tasty breakfast
WiFi
Good internet service
Comfort
Rather comfortable
Food
Delicious food
161See all 161 Hotels.com reviews
From 172 reviewsTripAdvisor Traveller Rating

Country Inn & Suites By Carlson, San Jose Airport, San Jose - Silicon Valley

Hotel Info: 01 65 69 441

from €123
  • Suite, 1 Double Bed, Accessible, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • 1 King Bed Accessible Nonsmoking
  • Room, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking (Guest)
  • Room, 1 King Bed, Non Smoking (Guest)
  • Studio Suite, 2 Queen Beds, Accessible, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Standard Room, Non Smoking
  • Deluxe Room
  • Studio Suite, 2 Queen Beds, Non Smoking
  • Studio Suite, 1 King Bed, Non Smoking
  • One King Bed, Smoking
  • Room, 2 Double Beds, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 126 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 11 AM

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Free airport shuttle on request

Parking

  • Free self parking

Also known as

  • Holiday Inn Express Hotel San Jose Int'l Airport
  • Holiday Inn Express San Jose Int'l Airport
  • Holiday Inn Hotel Int'l
  • Country Inn Carlson San Jose Airport
  • Country Carlson San Jose Airport

Policies

Military personnel are exempt from the minimum check-in age of 21, with valid identification. For more details, please contact the office using the information on the reservation confirmation received after booking.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 250 per stay

In the hotel

Food and drink
  • Free buffet breakfast
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Fitness facilities
  • Spa tub
Working away
  • Conference space
  • Conference space size (feet) - 990
  • Conference space size (meters) - 92
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping

Country Inn & Suites By Carlson, San Jose Airport, San Jose - Silicon Valley’s small print

Also known as

  • Holiday Inn Express Hotel San Jose Int'l Airport
  • Holiday Inn Express San Jose Int'l Airport
  • Holiday Inn Hotel Int'l
  • Country Inn Carlson San Jose Airport
  • Country Carlson San Jose Airport

Policies

Military personnel are exempt from the minimum check-in age of 21, with valid identification. For more details, please contact the office using the information on the reservation confirmation received after booking.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 250 per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 161 reviews

Country Inn & Suites By Carlson, San Jose Airport, San Jose - Silicon Valley
Excellent4.0 / 5
Nice
One night but free breakfast was acceptable and room was all I needed
1 night business trip
Country Inn & Suites By Carlson, San Jose Airport, San Jose - Silicon Valley
Good3.0 / 5
Dark rooms. Older hotel that smells like smoke. Questionable neighborhood.
3 night trip
Country Inn & Suites By Carlson, San Jose Airport, San Jose - Silicon Valley
Good3.0 / 5
Won't be staying at this hotel again!
Room was clean and nice, nothing special. Customer service in the daytime was not so great. The front desk personnel made us feel as if we were criminals, not knowing that if we used our Check Card that they would put a 20 day hold however if you have a credit card there is no hold. Makes no sense what so ever and very inconvenient. So we were told if we gave cash $250 deposit we will get it back when checked out. In addition the closest ATM was across the street at another hotel which we had stayed at the night before and they don't have all these restrictions. Front desk personnel (2 males) explained because of past guest history when it comes to third party companies like Hotel.com and Expedia where they don't pay. So why even contract with third parties if they are going to treat new hotel guests like criminals.. Our room was paid for in full in advance for the record, so i don't understand the bad customer service. The lady during the evening though was very pleasant.
1 night romance trip
Country Inn & Suites By Carlson, San Jose Airport, San Jose - Silicon Valley
Good3.0 / 5
San Jose Airport
Comfortable for a 1 night stay. Free parking, WiFi and good breakfast were selling points. Neighborhood probably not good for walking around but it was an airport location.
1 night family trip
Country Inn & Suites By Carlson, San Jose Airport, San Jose - Silicon Valley
Good3.0 / 5
An unpleasant stay
I was unhappy that they held $250 on my card. My wife and kids came to visit me for the first time and wasn't expecting the hold of that much. That put me in a pinch for their visit. When we go to hotels we enjoy staying in nice beds. The beds in the room only had sheets, I had to go to the rude front desk and ask for blankets. I wasn't happy with this place and won't go back
1 night family trip

See all reviews

Country Inn & Suites By Carlson, San Jose Airport, San Jose - Silicon Valley

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