AC Hotel Carlton Madrid by Marriott in Madrid

All properties in Madrid, Community of Madrid, Spain

Standard Room, 2 Single Beds, Non Smoking (Plus) | Minibar, in-room safe, laptop workspace, soundproofing

Overview
Rooms
Location
Amenities
Policies

4-star hotel with restaurant, near El Retiro Park

8.6/10 Fabulous

993 verified Hotels.com guest reviews

Property highlights

Free WiFi

Gym

Non-smoking

Air conditioning

Bathtub

Bar

Price available on 02/04/2023

Paseo de la Delicias 26, Madrid, Madrid, 28045

Main amenities

24-hour business centre
24-hour front desk
Breakfast available
Business centre
Car hire on-site
Coffee shop/cafe
Coffee/tea in a common area
Daily housekeeping
Fitness centre
Front desk safe
Restaurants and bar/lounge
Snack bar/deli

For families

Daily housekeeping
Laundry facilities
Lift
Minibar
Private bathroom
Television

Room options

About this area

What's nearby

In Arganzuela
El Retiro Park - 10 min walk
Prado Museum - 12 min walk
Puerta del Sol - 22 min walk
Gran Via Street - 23 min walk
Plaza Mayor - 24 min walk
Royal Palace of Madrid - 31 min walk
WiZink Center - 41 min walk
Museo Nacional Centro de Arte Reina Sofía - 1 min drive
Thyssen-Bornemisza National Museum - 3 min drive
Plaza de Santa Ana - 4 min drive

Getting around

Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 20 min drive
Madrid (XOC-Atocha Train Station) - 3 min walk
Madrid Atocha Station - 7 min walk
Atocha Cercanías Station - 7 min walk
Palos de la Frontera Station - 3 min walk
Estación del Arte - 6 min walk
Delicias Station - 7 min walk

Restaurants

El Rincón Asturiano - 3 min walk
El Obrador de Goya - 1 min walk
Burger King - 4 min walk
Atocha Tandoori - 2 min walk
Pupusería Río Grande Café - 5 min walk

About this property

AC Hotel Carlton Madrid by Marriott

When you stay at AC Hotel Carlton Madrid by Marriott, you'll be within a 15-minute walk of El Retiro Park and Prado Museum. After a workout at the fitness centre, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. This upmarket hotel is also a short five-minute drive from Plaza Mayor and Puerta del Sol. Fellow travellers like that it's only a short walk to public transportation: Palos de la Frontera Station is 3 minutes away and Estación del Arte is 6 minutes.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global) and Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out

Cashless transactions are available for all charges at the property

Protective shields in place at main contact areas

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks are required at the property

Hand sanitiser provided

Enhanced food service safety measures are in place

Reservations are required for the use of certain on-site facilities

This information is provided by our partners.

At a glance

Hotel size

122 rooms
Arranged over 8 floors

Arriving/Leaving

Check-in time from 3 PM until midnight
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

No cots (infant beds)

Pets

No pets or service animals allowed

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

No on-site parking

Other information

Smoke-free property

Property amenities

Food and drink

Continental breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Snack bar/deli

Working away

24-hour business centre
Conference space (2519 square feet)
Meeting rooms

Services

24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
On-site car hire
Tour/ticket assistance

Facilities

1 building/tower
Built in 1959
Fitness centre
Safe-deposit box at front desk
Television in common areas

Accessibility

Accessible bathroom (selected rooms)
Assistive listening devices in meeting rooms
Closed-captioned TV
Grab bar in bath
Grab bar near toilet
Height-adjustable showerheads
In-room accessibility (selected rooms)
Lever door handles
Lift
Roll-in shower (selected rooms)
Wheelchair-accessible
Wheelchair-accessible business centre
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Languages

English
French
Spanish

Room amenities

Be entertained

LCD television
Satellite TV channels

Home comfort

Air conditioning (climate-controlled)
Minibar

Sleep well

Bed sheets provided
Soundproofed rooms

Freshen up

Private bathroom
Bath or shower
Rainfall shower heads
Hairdryer

Stay connected

Free WiFi
Laptop-friendly workspace
Phone

Daily housekeeping
In-room safe

Special features

Dining

La Galerie – This bar specialises in local cuisine and only serves breakfast.

Fees & policies

Optional extras

Continental breakfast is offered for an extra charge of approximately EUR 22 per person
Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property will be renovating from 7 March 2023 to 31 December 2023 (completion date subject to change). The following areas are affected:

Selected guestrooms

During renovations, the hotel will make every effort to minimise noise and disturbance.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global) and Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. This property accepts credit cards. Cash is not accepted. Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

AC Hotel Carlton Madrid Marriott

AC Hotel Carlton Marriott

AC Carlton Madrid Marriott

AC Carlton Marriott

Ac Carlton Madrid By Marriott

AC Hotel Carlton Madrid by Marriott Hotel

AC Hotel Carlton Madrid by Marriott Madrid

AC Hotel Carlton Madrid by Marriott Hotel Madrid

Frequently asked questions

Does AC Hotel Carlton Madrid by Marriott offer free cancellation for a full refund?

Yes, AC Hotel Carlton Madrid by Marriott does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

How much does it cost to stay at AC Hotel Carlton Madrid by Marriott?

As of 26 March 2023, prices found for a 1-night stay for 2 adults at AC Hotel Carlton Madrid by Marriott on 2 April 2023 start from €160, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What are the cleanliness and hygiene measures currently in place at AC Hotel Carlton Madrid by Marriott?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Are pets allowed at AC Hotel Carlton Madrid by Marriott?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at AC Hotel Carlton Madrid by Marriott?

Sorry, there's no on-site parking at AC Hotel Carlton Madrid by Marriott.

What are the check-in and check-out times at AC Hotel Carlton Madrid by Marriott?

You can check in from 3 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.

Is there an on-site casino at AC Hotel Carlton Madrid by Marriott?

No, this hotel doesn't have a casino, but Casino de Madrid (3-min drive) and Casino Gran Via (4-min drive) are both nearby.

What is there to do at AC Hotel Carlton Madrid by Marriott and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near AC Hotel Carlton Madrid by Marriott?

Yes, La Galerie offers local cuisine.

What's the area around AC Hotel Carlton Madrid by Marriott like?

AC Hotel Carlton Madrid by Marriott is in Arganzuela, a short 3-minute walk from Palos de la Frontera Station and 10 minutes' walk from El Retiro Park. Travellers love the hotel's prime location.

8.6

Fabulous

9.1/10

Cleanliness

8.7/10

Staff & service

8.6/10

Amenities

8.7/10

Property conditions & facilities

8.4/10

Eco-friendliness