Choose dates to view prices

Comfort Suites Madison West

Photo gallery for Comfort Suites Madison West

Indoor pool
Indoor pool
Indoor pool
In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Overview of Comfort Suites Madison West

Comfort Suites Madison West

2.5 star property
Madison family-friendly hotel with indoor pool

8.4/10 Very good

996 verified guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
1253 John Q Hammons Dr, Madison, WI, 53717

Room options

About this area

What's nearby

  • University of Wisconsin-Madison - 17 min drive
  • Camp Randall Stadium - 17 min drive
  • Alliant Energy Center - 15 min drive
  • Wisconsin State Capitol - 22 min drive

Getting around

  • Dane County Regional Airport (MSN) - 26 min drive
  • Madison Station - 19 min drive
  • Free local area shuttle


  • Dhaba - 9 min walk
  • Cafe Zupas - 10 min walk
  • Biaggi's - 13 min walk
  • Pho Nam Noodle House - 17 min walk
  • Eno Vino - 18 min walk

About this property

Comfort Suites Madison West

Comfort Suites Madison West puts you 5.3 mi (8.5 km) from University of Wisconsin-Madison. Guests can take a morning swim in at the indoor pool, and the hot tub makes for a relaxing end to the day. Fellow travellers say good things about the comfortable beds and helpful staff.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 95 rooms
  • Arranged over 3 floors


  • Check-in time from 3 PM until midnight
  • Minimum check-in age – 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21


  • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding


  • Pets allowed*
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms


  • Free on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible van parking on site


  • Free area shuttle

Other information

  • Smoke-free property

Property amenities

Travelling with children

  • Children stay for free (see details)
  • Free local shuttle

Working away

  • Business centre
  • 2 meeting rooms


  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop


  • 1 building/tower
  • An indoor pool
  • Arcade/games room
  • Hot tub


  • Braille/raised signage
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk


  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Double sofa bed
  • Alarm clock
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hydromassage shower head
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Fridge
  • Microwave


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 10.00 per pet, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (third-party expert - Global).


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Also known as

Comfort Suites Madison Hotel
Comfort Suites Madison
Madison Comfort Suites
Comfort Suites Madison West Hotel Madison
Comfort Suites Madison
Comfort Suites Madison West Hotel
Comfort Suites Madison West Madison
Comfort Suites Madison West Hotel Madison

Frequently asked questions

Does Comfort Suites Madison West offer free cancellation for a full refund?
Yes, Comfort Suites Madison West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Comfort Suites Madison West?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Comfort Suites Madison West?
Yes, there's an indoor pool.
Are pets allowed at Comfort Suites Madison West?
Yes, pets are welcome. There's a charge of USD 10.00 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Comfort Suites Madison West?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Comfort Suites Madison West?
You can check in from 3 PM - midnight. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Comfort Suites Madison West and nearby?
Comfort Suites Madison West has an indoor pool and a hot tub, as well as an arcade.
Are there restaurants at or near Comfort Suites Madison West?
Yes. Nearby restaurants include Dhaba (9-min walk), Cafe Zupas (10-min walk) and Biaggi's (13-min walk).
What's the area around Comfort Suites Madison West like?
Comfort Suites Madison West is located a short 20-minute walk from Capital Brewery. Travellers say that this hotel is in a good location.

Overall score and ratings


Very good




Staff & service




Property conditions & facilities



10/10 Exceptional

Cheryl, 2-night family trip
Verified guest review

6/10 Good

Overall the experience is fine! Key cards didnt work twice so that was inconvenient. There were metal piece sticking out of the bed and stretched my girlfriend leg, and she was bleeding.
Anh, 1-night trip
Verified guest review

8/10 Very good

Great stay
Overall great stay, the room was very clean and nice, but the common areas of the hotel could use a little work.
Matthew Zbiegien, 1-night business trip
Verified guest review

10/10 Exceptional

Karen, 2-night trip
Verified guest review

8/10 Very good

Hotel is dated and could use some new beds. Very clean and staff was very friendly and helpful. The price of the hotel is high in my opinion due to it being outdated. Good for one night but wouldn't want to sleep on the beds for a longer time.
Debra, 1-night trip with friends
Verified guest review

8/10 Very good

Stayed 2 nights and was a bit shocked that they didn’t “freshen up” the room between. Not even new towels? The elevator made a scary clunck sound as It came to a stop. Breakfast was a nice convenience. Staff was very friendly
Julie C, 2-night family trip
Verified guest review

4/10 Fair

Anita, 2-night family trip
Verified guest review

8/10 Very good

The hotel was nice overall. The tile around the whirlpool bath needs some work. The sofa/bed was uncomfortable to sit on.
2-night trip
Verified guest review

10/10 Exceptional

Andrew, 1-night trip
Verified guest review

4/10 Fair

The room had an overwhelming smell of smoked marijuana upon arrival. The front desk was friendly enough but there wasn’t anything they could do as the hotel was booked. They didn’t even have a spray on hand to mask it. They offered a discount on the room, but as of now I have not seen it. The bedding had tears in it. There were tampon wrappers just under the bed. I would not choose to stay here again.
Derek, 2-night trip
Verified guest review