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Hotel Conde Duque Bilbao

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Interior detail
City Triple Room | In-room safe, individually decorated, individually furnished, desk
Business Double Room Single Use (Interior) | In-room safe, individually decorated, individually furnished, desk
Superior Twin Room (Exterior) | In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk

Overview of Hotel Conde Duque Bilbao

Hotel Conde Duque Bilbao

3.0 star property
Riverfront hotel with restaurant, near University of Deusto Bilbao

8.4/10 Very good

437 verified guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Bathtub
Paseo Campo Volantin, 22, Bilbao, Vizcaya, 48007
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Sauna
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Area shuttle
  • Terrace
For families
  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Uribarri
  • Guggenheim Museum Bilbao - 13 min walk
  • San Mames Stadium - 17 min drive

Getting around

  • Bilbao (BIO) - 13 min drive
  • Vitoria (VIT) - 52 min drive
  • Bilbao (YJI-Bilbao-Abando Train Station) - 11 min walk
  • Bilbao-Abando Station - 12 min walk
  • Bilbao Zabalburu Station - 18 min walk
  • Pio Baroja Tram Stop - 6 min walk
  • Moyua Station - 10 min walk
  • Abando Tram Stop - 11 min walk
  • Area shuttle (surcharge)


  • Artxanda - 2 min walk
  • Atea - 5 min walk
  • Larruzz - 5 min walk
  • Zortziko - 5 min walk
  • Kuma - 5 min walk

About this property

Hotel Conde Duque Bilbao

Hotel Conde Duque Bilbao puts you 0.7 mi (1.1 km) from Guggenheim Museum Bilbao. Guests can visit the fitness centre for a workout or grab a bite to eat at CAMPO VOLANTIN, which serves Basque cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge, a sauna and a snack bar/deli. Fellow travellers say great things about the overall value. Public transportation is only a short walk: Pio Baroja Tram Stop is 6 minutes and Moyua Station is 10 minutes.


English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)


Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 65 rooms
  • Arranged over 9 floors


  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • On-site self-parking (EUR 18 per day)
  • On-site parking is limited
  • Height restrictions apply for on-site parking


  • Area shuttle*

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

Food and drink

  • Self-service breakfast (surcharge) 7:30 AM–10:30 AM on weekdays and 7:30 AM–11:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach nearby
  • Ecotours nearby
  • Golfing nearby
  • Boat tours nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (2153 square feet)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bike hire


  • 1 building/tower
  • Built in 1966
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Television in common areas
  • Fitness centre
  • Sauna


  • Lift
  • Visual alarms in hallways
  • Handrails in stairwells
  • Well-lit path to entrance
  • Step-free path to entrance


  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Smart television
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone


  • Daily housekeeping
  • In-room safe

Special features


CAMPO VOLANTIN – This restaurant specialises in Basque cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Self-service breakfast is offered for an extra charge of EUR 14.50 per person (approximately)
  • Local area shuttle service is offered for an extra charge


  • Self-parking costs EUR 18 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.


This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector and window guards on site.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Property registration number H.BI.00309

Also known as

Hotel Conde Duque Bilbao
Hotel Conde Duque
Conde Duque Bilbao
Best Western Bilbao
Best Western Conde Duque
Bilbao Best Western
Hotel Conde Duque Bilbao Hotel
Hotel Conde Duque Bilbao Bilbao
Hotel Conde Duque Bilbao Hotel Bilbao

Frequently asked questions

Does Hotel Conde Duque Bilbao offer free cancellation for a full refund?
Yes, Hotel Conde Duque Bilbao does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Conde Duque Bilbao?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Conde Duque Bilbao?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Conde Duque Bilbao?
Yes. Self-parking costs EUR 18 per day. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Conde Duque Bilbao?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Conde Duque Bilbao?
No, this hotel doesn't have a casino, but Gran Casino Bilbao (12-min walk) is nearby.
What is there to do at Hotel Conde Duque Bilbao and nearby?
Have fun with nearby activities such as boat tours and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy amenities such as a sauna and a fitness centre.
Are there restaurants at or near Hotel Conde Duque Bilbao?
Yes, CAMPO VOLANTIN offers Basque cuisine. Nearby restaurants include Atea (5-min walk), Larruzz (5-min walk) and Zortziko (5-min walk).
What's the area around Hotel Conde Duque Bilbao like?
Hotel Conde Duque Bilbao is located by the river in Uribarri, a short 6-minute walk from Pio Baroja Tram Stop and 11 minutes' walk from Plaza Moyua. The local area is central and popular for its beaches.

Overall score and ratings


Very good




Staff & service




Property conditions & facilities



10/10 Exceptional

Great Location
Hotel is in a pleasant and convenient location about 10-15 minutes walk radius from all the main sites and airport bus, there is also a nearby tram stop over the bridge which is very handy. The local neighbourhood is full of little bars and shops if you want to avoid the tourist areas. Good buffet breakfast and cafe bar. Room had little character or view but this is clearly advertised and it was comfortable and big enough, the shower is a good size but wasn't very warm. Friendly staff. All in all good value I would stay again.
4-night trip
Verified guest review

10/10 Exceptional

Bilbao stay
Perfect location, excellent service on front desk, speedy Wi-Fi
Sally, 1-night trip with friends
Verified guest review

10/10 Exceptional

The hotel is in a great location. The best thing is the fabulous staff. They are very welcoming and helpful with suggestions for dining and points of interest.
Thomas, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Gregory, 2-night trip
Verified Expedia guest review

4/10 Fair

The hotel is really clean and comfortable. It is also very well located, within easy walking distance of the old town, the metro, the Guggenheim museum and the bus stop taking you to and from the airport.
Cecile, 7-night trip
Verified Expedia guest review

8/10 Very good

Very centric hotel. Personal in reception very helpful. We had an interior room. We understand this, but the room was quite dark,no sun light at all. We had to put the light on most of the time. The bed was okay but personally I found the pillow uncomfortable. Fantastic shower.
Ruth, 4-night trip
Verified guest review

10/10 Exceptional

Great base for Bilbao exploration and very helpful with sunglasses I left behind
Matthew, 2-night trip with friends
Verified guest review

10/10 Exceptional

The location was excellent, very close (walking distance about 10 min) to the Guggenheim Museum and very close to downtown and historic places
Carolina, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great location for a first time visitor to Bilbao. Staff very friendly and helpful. Cracking breakfast, plenty of choice, room cleaned every day.
Craig, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review