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All properties in Dubai, Dubai, United Arab Emirates
1 room, 2 adults

Novotel Bur Dubai

Great for families

Good to know

  • Children's pool
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
Dubai Healthcare City, Dubai, 0, United Arab Emirates

Hotel with 2 outdoor pools, near Wafi City Mall
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Children's pool
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Excellent customer service and the hotel is very clean. The staff are friendly and nice.…Feb 6, 2020
  • It was a good place especially when u want to find a good place for relaxing there is the…Sep 27, 2019

Novotel Bur Dubai

  • Deluxe Room, 1 Double Bed with Sofa bed, Balcony
  • Executive Room, 1 Double Bed with Sofa bed
  • Superior Room, 1 Double Bed with Sofa bed
  • Superior Twin Room
  • Deluxe Suite, 1 Double Bed with Sofa bed
  • Executive Suite, 1 Double Bed with Sofa bed, Terrace

What’s around Novotel Bur Dubai

Landmarks

  • In Bur Dubai
  • Dubai Creek - 19 min walk
  • City Centre Deira - 43 min walk
  • Wafi City Mall - 11 min walk
  • American Hospital Dubai - 17 min walk
  • Mohammed Bin Rashid University Of Medicine and Health Sciences - 2 min walk
  • Dubai Creek Golf & Yacht Club - 16 min walk
  • Creek Park - 19 min walk

Getting around

  • Dubai Intl. Airport (DXB) - 13 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 31 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 41 min drive
  • Health Care City Station - 6 min walk
  • Oud Metha Station - 23 min walk

At a glance

Key facts

Hotel size

  • This hotel has 219 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • 24-hour room service
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Spa services on site
Working away
  • Business center
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
Facilities
  • Elevator
  • Designated smoking areas
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path to lift
Languages Spoken
  • Arabic
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Individually furnished
Freshen up
  • Bathtub or shower
  • Hair dryer
Be entertained
  • LED TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Hang out Cafe - This poolside restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Novotel Bur Dubai’s small print

Also known as

  • Novotel Bur Dubai Hotel
  • Novotel Bur Dubai Dubai
  • Novotel Bur Dubai Hotel Dubai

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 6:00 AM to 10:00 PM.
  • Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • A tax is imposed by the city: AED 15 per accommodation, per night

    Optional extras

    Early check-in can be arranged for an extra charge (subject to availability, amount varies)

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Buffet breakfast is offered for an extra charge of AED 70 per person (approximately)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Novotel Bur Dubai

    • Does Novotel Bur Dubai offer free cancellation for a full refund?
      Yes, Novotel Bur Dubai does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is Novotel Bur Dubai currently open?
      This property is closed from July 12 2020 to September 15 2020 (dates subject to change).
    • Is parking offered at Novotel Bur Dubai?
      Yes, there's free self and valet parking.
    • Is there a pool at Novotel Bur Dubai?
      Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM.
    • Are pets allowed at Novotel Bur Dubai?
      Sorry, pets and service animals aren't allowed.
    • What are the check-in and check-out times at Novotel Bur Dubai?
      You can check in from 3:00 PM to anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
    • Are there restaurants at or near Novotel Bur Dubai?
      Yes, there's an onsite restaurant.

    Recent reviews

    Fabulous 8.8 From 32 reviews

    Good 6.0
    Quality of service needs total overhaul.
    The hotel itself is fairly new and as such the facilities themselves are in great shape. Beds are comfortable. The quality of service is where this particular Novotel falls flat. The staff are all friendly, and when they do show up the service is good. There is the crux. When they do actually show up or answer the phone. Never have i stayed at any hotel where the phone will ring several times...and when it is answered it was usually the reception who answered. Not room service or housekeeping. Daily event. Ask for the dishes to be cleared after eating? Most of my experience was 3 or 4 phone calls and a couple of hours wait for that. Checking on laundry? Same experience except you may be waiting an extra day. Not once did they actually just bring the finished laundry to the room. One day i just gave up waiting for them to come clean the room and went down in the morning to ask in person. It feels like those i spoke with on the phone either do not communicate with anyone else, or who they do communicate with could not be bothered to care. No consistancy in food quality. It was generally ok, but portion size, plating, condiments provided was all over the place. As was delivery times. Never in my life have i had a hotel tell me I cannot bill to the room because i don't have enough deposit balance. I asked to speak with the manager, he was not on site. Could not be bothered to meet me in person as requested. Opted for a phone call instead. Will not be staying here again.
    Michael, us10 night trip
    Very Good 8.0
    New hotel
    Very nice hotel an hotel is opened recently Location is perfect
    ALMOUTASEM, us2 night family trip
    Exceptional 10.0
    Great Hotel! Next to a Train Station.
    This is a Great Hotel! I really like staying here. Customer service was excellent, you can tell they have been trained well. Referred a friend who needed a wheel chair and special care, he was so happy and thank me so many times, but I'm not taking any credits, this was because of the friendly staff and management. Wish I knew their names, but I do remember Adnan and Monts at the front desk. Thanks again, I will definitely see you again. Javier
    Javier, us1 night business trip

    Novotel Bur Dubai

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