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Mountain Flagstaff hotel with indoor pool
Our stay was over all a stay. However the price was a bit high even with the app.
Apr 3, 2021
Not worth the money..
Apr 3, 2021
This property advises that it adheres to Safety Protocol (Radisson) and SafeStay (AHLA - USA) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).
This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.This property accepts credit cards. Cash is not accepted.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
Reception slow and surly. Room dark and insufficient lights, only a desk chair. Obvious attempts to modernize the decor ( on the cheap) but should have included the bathroom, and housekeeping turning off the dripping shower.
Judith, 1 night trip, Mar 31, 2021
Verified Hotels.com guest review
Front desk was pleasant, informative and inviting. The hotel was just what we needed. There wasn’t much involved but that’s why we stayed. We needed a clean and quiet place to rest. Perfect for the price.
3 night family trip, Mar 30, 2021
Verified Hotels.com guest review
Dont get too excited staying here. One word, outdated. You are better off staying at a different chain for half the price, was not on par for comparable room rates. Beds are old, pillows are trash, and the hotel itself looks like it was half ass updated. We paid 160, and could have stayed at a motel with similar amenities for cheaper. Enjoy your frozen apple juice and orange for breakfast.
Michael, 1 night family trip, Mar 28, 2021
Verified Hotels.com guest review
It was okay, but definitely not as nice as the pictures made it look. Breakfast on the go includes an orange, chewy granola bar, a cup of apple juice and small water bottle. There is no laundry service on site, unlike what it says on the website. But you can get ‘permission’ to go next door to Days Inn and hope you can use their one washer/dryer. It was okay for our two day layover, but I think we would stay elsewhere next time.
Stephen, 2 night family trip, Mar 28, 2021
Verified Hotels.com guest review
The person we had when we checked in and then the person we had in the evening were top notch. It's been a LONG time since my fiancé and I have had excellent customer service when we've gone somewhere. That alone made our stay that much more enjoyable. The bed was comfortable. The room was clean. We LOVED the inside pool and Jacuzzi. Overall was a fantastic stay.
Janessa, 1 night trip, Mar 27, 2021
Verified Hotels.com guest review
Older facility, loud (thin walls), handicap room on second floor far from elevator, and front desk female not friendly or empathetic to needs of handicap guests.
Bella, 1 night trip, Mar 23, 2021
Verified Hotels.com guest review
It’s a really nice hotel. Staff were very accommodating and helpful.
Judith, 3 night family trip, Mar 21, 2021
Verified Hotels.com guest review
Room was not being cleaned. You would think that because of COVID-19 they would take specials care of cleaning. We had to ask 3x to have our bed made and clean the room, then on the 3rd day they finally had the bed made. No continental breakfast as advertised either. Only one person btw 3-11pm who had to run around taking care of the front desk, housekeeping and maintenance of the entire hotel. Very understaffed. For $180/night I would expect more.
Cesar, 4 night trip, Mar 19, 2021
Verified Hotels.com guest review
Very Good
Randy, 1 night trip, Mar 17, 2021
Verified Hotels.com guest review
Our room had one washcloth for a family for when we asked for more washcloths we were told there weren't any available, so we went to the store and bought our own washcloths. We were told we would have daily room service and our room wasn't serviced one time during our four nights stay. I asked the front desk two days in a row for room service, clean towels and our trash taken out and was assured it would be done and both days when we return to our room at night no service had been completed.
Timothy, 4 night family trip, Mar 17, 2021
Verified Hotels.com guest review
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