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All properties in St. Helier, Channel Islands, United Kingdom
1 room, 2 adults

Grand Jersey Hotel & Spa

5-star5 stars
Esplanade, St. Helier, Jersey, JE2 3QA, United Kingdom

Upscale beachfront hotel with spa, near Port of Jersey
  • Free WiFi and free parking
  • Collect stampsYou can collect™ Rewards stamps here
  • The Hotel is spacious and centrally located opposite the sea front. All the staff were…Sep 8, 2019
  • Clean, warm well appointed property right on the sea front. The staff are wonderful they…Aug 31, 2019

Grand Jersey Hotel & Spa

from €143
  • Classic Double Room (may have frosted Windows)
  • Deluxe Double or Twin Room, Ocean View
  • Classic Single Room
  • Deluxe Double or Twin Room, Park View
  • Classic Double Room, Sea View
  • Classic Twin Room (may have frosted window)
  • Superior Double Room, Ocean View
  • Classic Double Room, Park View
  • Classic Single Room, Park View
  • Small Classic Double

What’s around Grand Jersey Hotel & Spa


  • On the beach
  • Port of Jersey - 9 min walk
  • St. Helier Beach - 13 min walk
  • St Aubin's Bay - 3 min walk
  • Jersey Opera House - 5 min walk
  • St. Helier Town Hall - 7 min walk
  • King Street - 8 min walk
  • Jersey Museum & Art Gallery - 11 min walk

Getting around

  • Jersey (JER) - 12 min drive
  • Guernsey (GCI) - 85 min drive

At a glance

Key facts

Hotel size

  • This hotel has 123 rooms
  • This hotel is arranged over 4 floors


  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-in/out
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • One child stays free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free valet parking on site (limited)

  • Electric vehicle charging point

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Spa tub
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Meeting rooms
  • Conference center
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built - 1890
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • English
  • French
  • Hungarian
  • Polish
  • Portuguese
  • Romanian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


ELEMIS has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.


Tassili - This beachfront fine-dining restaurant specializes in British cuisine and serves dinner only. Reservations are required.

Victoria's - This brasserie specializes in British cuisine and serves breakfast and dinner. A children's menu is available. Reservations are required. Open daily.

Champagne Lounge - This beach bar specializes in British cuisine and serves lunch, dinner, and light fare. A children's menu is available.

Grand Jersey Hotel & Spa’s small print

Also known as

  • Grand Jersey
  • Grand Jersey Hotel
  • Grand Jersey Hotel St. Helier
  • Grand Jersey St. Helier
  • Hotel Grand Jersey
  • Grand Jersey St Helier
  • Grand Jersey Hotel & Spa Hotel
  • Grand Jersey Hotel & Spa St. Helier
  • Grand Jersey Hotel & Spa Hotel St. Helier


Children under 16 years old are allowed in the pool from 7 AM to 12:30 PM and from 2 PM to 7 PM.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Guests must contact this property in advance to reserve rollaway/extra beds. Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for GBP 25.0 per night

Full breakfast is offered for an extra charge of GBP 19.50 for adults and GBP 9.75 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Grand Jersey Hotel & Spa

  • Does Grand Jersey Hotel & Spa offer free cancellation for a full refund?
    Yes, Grand Jersey Hotel & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Grand Jersey Hotel & Spa?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Is parking offered on site at Grand Jersey Hotel & Spa?
    Yes, there's free self and valet parking. Parking spots may be limited.
  • Is there a pool at Grand Jersey Hotel & Spa?
    Yes, there's an indoor pool.
  • Are pets allowed at Grand Jersey Hotel & Spa?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Grand Jersey Hotel & Spa?
    You can check in from 3:00 PM to anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM.
  • Are there restaurants at or near Grand Jersey Hotel & Spa?
    Yes, there are 2 onsite restaurants. Nearby restaurants include La Cantina (3-min walk), Bollywood Bites (5-min walk), and So Bar (5-min walk).

Recent reviews

Superb 9.2 From 458 reviews

Exceptional 10.0
Simply perfect and friendly
Fabulous hotel, friendly staff, clean and excellent facilities. Loved our entire trip from start to finish and can’t wait to go back
Jennifer, ie3 night family trip
Fair 4.0
Great intentions
Reception brilliant, Chantelle’s attention to detail-fantastic, her colleague (more mature gentleman) warm/friendly. The room, first impressions clean, tidy, well maintained, however the windows an excellent view have years of ingrained stain and neglect - I spent a good 15 minutes cleaning inside and out due to them being filthy. Breakfast-good quality, the service they try hard, communication let’s things down you can be asked for your order 3/4 times, if not - the opposite they all assume you’ve ordered. the leadership and training fails them. The main bar........ again similar to the above. During our stay there was either a wedding or young adult gathering, this resulted in excited / fun / young adults having a great time around the hotel, exercising up and down the floors until the early hours. Sunday 30th was interesting as Ibiza moved to Jersey and a loud sound system established outside which pounded until 9pm. I like a good rave but not at a 5 Star hotel where I’ve come to relax. Relaxing is important on any retreat, however the Spa is not the place....they member of staff was very confrontational and looked down her nose at us therefore we cancelled. morning of departure was met with shock - a bill for £341 from Bar and restaurant-only £64 was ours beware!! Overall this is not a 5 star hotel, 3/4 but pleasant. Original i enquired to extended my stay however nobody replied, so we’ve relocated to a place where the previous could lean!
David, gb3 night family trip
Exceptional 10.0
Simply the best
It was a brilliant hotel, centrally located, easy access to bus depot, food in the restaurants first class, bedroom was huge, nicely decorated and nothing was too mush trouble. The staff were excellent, very friendly and informative.
Carolyn, gb3 night trip
Exceptional 10.0
Beautiful Jersey stay. Exactly what we wanted.
Everything about this hotel is amazing. Truly deserving of its 5 star rating. Seamless check in, excellent bar staff and cocktail knowledge. Spa was exceptional. We didn’t eat in the restaurant apart from breakfast which was extremely high quality with a choice of everything you could possibly want. Miss this at your peril.
Nick, gb1 night trip
Exceptional 10.0
The Grand Hotel St Helier
Superb hotel in a fantastic position overlooking Elisabeth Castle with kind friendly staff and great food.
jacqueline, gb3 night trip
Exceptional 10.0
Pre Christmas break
Had an excellent stay, lovely food and indulgent high tea with champagne
gb3 night family trip
Exceptional 10.0
He Grand was grand
Really enjoyed my stay at the Grand. I've stayed in Jersey a few times and this was the best hotel. I'd definitely go back.
M, gb3 night trip
Good 6.0
Breakfast was quite awful - cold, had been lying for hours, but otherwise was no better than adequate for the class of hotel
gb1 night business trip
Exceptional 10.0
Very comfortable well located stay.
gb3 night family trip
Exceptional 10.0
Pleasant stay
Very comfy friendly hotel. Good location on sea front not far from town centre.
gb2 night trip

Grand Jersey Hotel & Spa

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