Galaxy Hotel Iraklio

Photo gallery for Galaxy Hotel Iraklio

Primary image
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Living area | 26-inch LCD TV with satellite channels, TV

Overview of Galaxy Hotel Iraklio

VIP Access

Galaxy Hotel Iraklio

5-star property
Luxury hotel with 2 restaurants, near Venetian Walls

9.2/10 Superb

980 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
75 Dimokratias Ave, Heraklion, Crete Island, 71306
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • 24-hour health club
  • Steam room
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • In-room childcare
  • Conference centre
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Living room
  • Television

Room options

About this area

What's nearby

  • Heart of Heraklion
  • Heraklion Port - 21 min walk
  • Heraklion Archaeological Museum - 6 min drive
  • Palace of Knossos - 14 min drive

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 10 min drive
  • Airport shuttle (surcharge)

About this property

Galaxy Hotel Iraklio

5-star luxury hotel in a shopping district
Heraklion Port is located near Galaxy Hotel Iraklio, which provides a round-trip airport shuttle, a poolside bar and a terrace. For some rest and relaxation, visit the steam room. Enjoy Mediterranean cuisine, garden views, and al fresco dining at the two on-site restaurants. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), limo/town car service and express check-out
  • Multilingual staff, express check-in and a front desk safe
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 127 rooms include comforts, such as premium bedding and pillow menu, as well as thoughtful touches, such as laptop-compatible safes and air conditioning.
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • Egyptian cotton sheets and Select Comfort beds
  • Bathrooms with designer toiletries and baths or showers
  • 26-inch LCD TVs with satellite channels
  • Mini fridges, coffee/tea makers and heating

Languages

English, French, German, Greek, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 127 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in/out
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Street parking available

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (late night)

Travelling with children

  • Children stay free
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Beach nearby
  • Golf lessons nearby

Working away

  • 9 meeting rooms
  • Computer station
  • Conference centre (7535 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 1979
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Porch
  • Fireplace in lobby
  • Television in common areas
  • 24-hour health club
  • An outdoor pool
  • Steam room

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet

Languages

  • English
  • French
  • German
  • Greek
  • Italian

Room amenities

Be entertained

  • 26-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Espresso maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Selected Comfort mattress
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Per Se Lounge – Overlooking the pool and garden, this restaurant specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Vetri Restaurant – This poolside restaurant specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Per Se Bar – Overlooking the pool and garden, this lobby lounge specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 15.00 per person (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 25 per vehicle (one-way)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 20 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Galaxy Hotel Iraklio Heraklion
Galaxy Hotel Iraklio
Galaxy Iraklio Heraklion
Galaxy Iraklio
Galaxy Hotel Iraklio Crete/Heraklion
Galaxy Hotel Heraklion
Galaxy Hotel Iraklio Hotel
Galaxy Hotel Iraklio Heraklion
Galaxy Hotel Iraklio Hotel Heraklion

Frequently asked questions

Does Galaxy Hotel Iraklio offer free cancellation for a full refund?
Yes, Galaxy Hotel Iraklio does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Galaxy Hotel Iraklio?
As of 6 October 2022, prices found for a 1-night stay for 2 adults at Galaxy Hotel Iraklio on 1 November 2022 start from €113, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Galaxy Hotel Iraklio?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Galaxy Hotel Iraklio?
Yes, there's an outdoor pool.
Are pets allowed at Galaxy Hotel Iraklio?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Galaxy Hotel Iraklio?
Yes, there's free self parking.
Is an airport shuttle service offered by Galaxy Hotel Iraklio?
Yes, an airport shuttle is available. The charge is EUR 25 per vehicle one-way.
What are the check-in and check-out times at Galaxy Hotel Iraklio?
You can check in from 3:00 PM - anytime. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Galaxy Hotel Iraklio and nearby?
Galaxy Hotel Iraklio has 2 bars and an outdoor pool, as well as a 24-hour health club and a garden.
Are there restaurants at or near Galaxy Hotel Iraklio?
Yes, there are 2 on-site restaurants, featuring al fresco dining, Mediterranean cuisine and garden views. Nearby restaurants include Spells (3-min walk), Kiriakos Restaurant (4-min walk) and Eiffel (5-min walk).
What's the area around Galaxy Hotel Iraklio like?
Galaxy Hotel Iraklio is in the heart of Heraklion, a short 14-minute walk from Heraklion Archaeological Museum and 8 minutes' walk from Venetian Walls.

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

steve, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Lovely stay - great hotel, Crete is a super place to visit. Note, hotel room not huge. Otherwise fantastic
Caroline, 6-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Galaxy
Great place and good base to get around
Steven, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Lili, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mike, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location
Fantastic accommodation and elegant service. Breakfast is handsome.
DAVIDE, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fabulous Stay
Fabulous hotel with a great pool and poolside cafe and bar ;). The rooms were very comfortable, the showers were hot and had great pressure, the beds were comfortable, the room clean. The staff helpful. We took a cab for 6.5 Euros to the Lion's Square for shopping and to visit the venetian castle at the port. Lots of shops and great restaurants in Lion's Square. All the taxi drivers know of the Galaxy Hotel.
Sandra, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good location near airport, port and town. Good buffet breakfast. Nice pool.
Rubin, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Arrived on the night of 29th June for 1 night the lady on reception was outstanding
Christine, 1-night trip with friends
Verified Hotels.com guest review