Serenity Hotel Boutique by Alsol

Property class: 4
Hotel with outdoor pool, near Mamitas Beach

Choose dates to view prices

Serenity Hotel Boutique by Alsol features a rooftop terrace and puts you within a 10-minute walk of Playa del Carmen Main Beach and Mamitas Beach. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Other features include a poolside bar and a snack bar/deli. Fellow travellers say great things about the helpful staff and location.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Pet-friendly
  • Free Wi-Fi

Main amenities (12)

  • Housekeeping (on request)
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Beach club nearby
  • Pool bar
  • Room service
  • Airport drop-off service
  • Air conditioning
  • Snack bar/deli
  • Multilingual staff

Feel at home (6)

  • Private bathroom
  • Television
  • Blackout curtains
  • Lift
  • Premium bedding
  • Free self-parking
The current price is €56
includes taxes & fees
19 Sept - 20 Sept

Why we love this property

Culinary delights galore
This hotel tempts taste buds with a full breakfast, enticing restaurant fare, and evening cocktails at the bar. A culinary journey awaits.
Sleep like royalty
Premium bedding adorns every guestroom in this hotel. Guests can select from a pillow menu and enjoy total darkness with blackout drapes.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Suite

A modern bedroom with a large bed, a ceiling fan, and a wall-mounted mirror.

Deluxe Suite

9.0 out of 10
Wonderful
(14 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Double Suite

A modern hotel room with two beds, a ceiling fan, a flat-screen TV, and a decorative wall piece.

One Bedroom Double Suite

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for One Bedroom Suite

A modern living room with a sofa, armchairs, a coffee table, and a dining table. There is a TV mounted on the wall and a large window with curtains.

One Bedroom Suite

8.8 out of 10
Excellent
(19 reviews)
  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Corner Suite

A modern hotel room with a large bed, a ceiling fan, and a decorative wall piece.

One Bedroom Corner Suite

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Grand Junior Suite

A modern living room with a sofa, a coffee table, and a dining area with chairs.

Grand Junior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

Room

  • Sleeps 10

Room

  • Sleeps 1

Room

  • Sleeps 4

Similar properties

Property entrance
Quinta Margarita, Boho Chic Hotel
Gonzalo Guerrero
  • Pool
  • Free breakfast
  • Airport transfer
  • Free Wi-Fi
9.0 out of 10, Wonderful, 683 reviews
The price is €47
includes taxes & fees
9 Oct - 10 Oct
Quinta Margarita, Boho Chic Hotel
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Avenida 10 con Avenida 40, Playa del Carmen, QROO, 77720

What's nearby

  • Mario Villanueva Madrid - 5 min walk - 0.4 km
  • Quinta Avenida - 5 min walk - 0.5 km
  • Mamitas Beach - 6 min walk - 0.6 km
  • Playa del Carmen Main Beach - 8 min walk - 0.7 km
  • Quinta Alegría Shopping Mall - 10 min walk - 0.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 48 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.3 miles/19.9 km
  • Airport drop-off service

Restaurants

  • ‪Mariskinky - ‬2 min walk
  • ‪San Lucho Mezcaleria - ‬3 min walk
  • ‪Las Hijas de la Tostada - ‬3 min walk
  • ‪Ah Cacao Chocolate Café - ‬3 min walk
  • ‪Colectivo Mexicano Cervecero - ‬2 min walk

About this property

Serenity Hotel Boutique by Alsol

  • Serenity Hotel Boutique by Alsol features a rooftop terrace and puts you within a 10-minute walk of Playa del Carmen Main Beach and Mamitas Beach. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Other features include a poolside bar and a snack bar/deli. Fellow travellers say great things about the helpful staff and location.

At a glance

Hotel size

    • 30 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (aged 5 years old and younger) stay free per registered adult when occupying the parent or guardian's room, using existing bedding
    • No cots (infant beds)

Pets

    • Pets allowed (dogs only, 1 total, up to 15 kg per pet)*
    • Service animals welcome
    • Specific rooms only. Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation; restrictions apply*
    • Pets must be supervised

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

    • Free on-site self-parking

Transfers

    • Airport drop-off on request(available 24 hours a day)*

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach club nearby (surcharge)
  • Beach nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • Rooftop terrace
  • Mosquito nets
  • An outdoor pool
  • No plastic drinking straws

Accessibility

  • Lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle

Room amenities

Be entertained

  • 50-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Window screens

Sleep well

  • Pillow menu
  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Griddle

More

  • Housekeeping on request
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 3.47 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 50 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Airport shuttle service for children between the ages of 6 and 12 costs USD 25

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 7:00 PM

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
There is limited hot water on site.
Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Serenity Hotel Boutique
Serenity By Alsol Del Carmen
Serenity Hotel Boutique by Alsol Hotel
Serenity Hotel Boutique by Alsol Playa del Carmen
Serenity Hotel Boutique by Alsol Hotel Playa del Carmen

Frequently asked questions

Does Serenity Hotel Boutique by Alsol offer free cancellation for a full refund?

Yes, Serenity Hotel Boutique by Alsol does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Serenity Hotel Boutique by Alsol?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 7:00 PM.

Are pets allowed at Serenity Hotel Boutique by Alsol?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 15 kg per pet. There's a charge of USD 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Serenity Hotel Boutique by Alsol?

Yes, there's free self parking.

Is an airport shuttle service offered by Serenity Hotel Boutique by Alsol?

Yes, a shuttle from the hotel to the airport is available. The charge is USD 50 per person.

What are the check-in and check-out times at Serenity Hotel Boutique by Alsol?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

Is there an on-site casino at Serenity Hotel Boutique by Alsol?

No, this hotel doesn't have a casino, but Riviera Gran Casino (20-min walk) is nearby.

What is there to do at Serenity Hotel Boutique by Alsol and nearby?

Serenity Hotel Boutique by Alsol has an outdoor pool.

Are there restaurants at or near Serenity Hotel Boutique by Alsol?

Yes, there's an on-site restaurant.

What's the area around Serenity Hotel Boutique by Alsol like?

Serenity Hotel Boutique by Alsol is a short 7-minute walk from Playa del Carmen Main Beach and 6 minutes' walk from Mamitas Beach. The local area is walkable and popular for its beaches.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.