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Fiesta Americana Condesa Cancun - All Inclusive

All-inclusive beachfront property with spa, near Aquaworld

  • Free WiFi and free parking
From
€247

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19.
  • Fiesta Americana Condesa Cancun - All Inclusive
  • Pool
  • Pool
  • Beach
  • Outdoor Pool
  • Pool
1 / 103Pool
9.0.Superb.
  • The whole experience from the moment we arrived right through to check out was fantastic.…

    Sep 11, 2019

  • I LOVE this resort! The food and staff was amazing. It is located perfectly on the beach…

    Feb 19, 2021

See all 3,663 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 507 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool

Feel at home

  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (surcharge)

What’s around

  • In Zona Hotelera
  • Aquaworld - 4 min walk
  • Delfines Beach - 25 min walk
  • El Rey Ruins - 33 min walk
  • Cancun Interactive Aquarium - 41 min walk
  • La Isla Shopping Mall - 44 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Check availability

Please enter your dates
  • Premium Room, 2 Double Beds, Non Smoking, Garden View
  • Premium Room, 2 Double Beds, Non Smoking, Sunset View
  • Premium Room, 2 Double Beds, Non Smoking, Oceanfront
  • Premium Room, 2 Double Beds, Non Smoking, Ocean View
  • Premium Room, 1 King Bed, Non Smoking, Garden View
  • Premium Room, 1 King Bed, Non Smoking, Sunset View
  • Premium Room, 1 King Bed, Non Smoking, Oceanfront
  • Premium Room, 1 King Bed, Non Smoking, Ocean View
  • Premium Suite, 1 King Bed, Non Smoking (Master)
  • Suite (Honey Moon)

Location

  • In Zona Hotelera
  • Aquaworld - 4 min walk
  • Delfines Beach - 25 min walk

What’s around

Landmarks

  • In Zona Hotelera
  • Aquaworld - 4 min walk
  • Delfines Beach - 25 min walk
  • El Rey Ruins - 33 min walk
  • Cancun Interactive Aquarium - 41 min walk
  • La Isla Shopping Mall - 44 min walk
  • Maya Cancun Museum - 10 min walk
  • Ballenas Beach - 7 min walk
  • Marlin Beach - 25 min walk
  • Luxury Avenue Shopping Mall - 29 min walk
  • Kukulcan Plaza Shopping Mall - 31 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

At a glance

Size

  • 507 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*
  • Children's club*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Taking the kids?

  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)

Food and drink

  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • 24-hour room service

Things to do

  • Beach sun loungers
  • Beach umbrellas
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Parasailing on site
  • Playground on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Sailing nearby
  • Snorkeling nearby
  • Beach towels
  • Swim-up bar
  • Health club
  • Spa tub
  • Pool umbrellas
  • Steam room
  • Sauna
  • Arcade/game room

Working away

  • Business center
  • Conference space
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 1989
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (some restrictions)

Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.

Land activities
  • Fitness facilities
  • Soccer
  • Volleyball
  • Kids club

Lessons/classes/games
  • Aerobics
  • Dancing
  • Language
  • Water fitness
  • Yoga

Entertainment
  • Onsite live performances

Not included
  • Premium and/or non-domestic beverages
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services

Spa

Miiluma Spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Dining

Restaurante Kambu - This buffet restaurant serves lunch only.

Kalmia Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Mexicano Restaurant - This restaurant specializes in Mexican cuisine and serves breakfast and dinner. Open daily.

Rosato Restaurant - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Cevicheria - This bar specializes in Mexican cuisine. Open daily.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Spa tub
  • Steam room
  • Fitness classes on site
  • Parasailing on site
  • Playground on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Sailing nearby
  • Snorkeling nearby

Small print

Also known as

  • Cancun Condesa Fiesta Americana
  • Fiesta Condesa Americana All Inclusive
  • Fiesta Americana Cancun
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  • Fiesta Condesa

Optional extras

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Onsite parties or group events are strictly prohibited.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: MXN 26.89 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Fiesta Americana Condesa Cancun - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there are 4 onsite restaurants, featuring international cuisine. Nearby restaurants include Tempo By Martin Berasategui (8-min walk), Mikado (10-min walk), and Captain's Cove (10-min walk).
  • No, this property doesn't have a casino, but PlayCity Casino (15-min drive) and Royal Yak Casino and Sports Book (17-min drive) are both nearby.
  • Have fun during the warmer months with activities such as parasailing. Additional recreation onsite includes aerobics , volleyball, and yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. Fiesta Americana Condesa Cancun - All Inclusive also has an outdoor pool, a sauna, and a steam room, as well as an arcade and a garden.
9.0.Superb.
  • 10.0.Exceptional

    The most amazing stay!

    We had an amazing stay! The hotel was everything we wanted and more. The staff is amazing! Shout out to Salvador from SAN Telmo restaurant and Stefany who welcomed us and continued to make our stay an enjoyable one! Big shout out to Carla who made sure we were doing well every time she saw us. The housekeeping staff and room service were excellent! We celebrated our daughter’s sweet sixteenth party and it was the best birthday dinner!

    Orian, 2 night family trip, Feb 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Highly recommend

    This was a great hotel for the price! Does need a bit of updating but overall, the price outweighs. The food was an awesome variety and good. Very pleased with my experience here. The service was terrific!

    Kari, 4 night trip with friends, Jan 21, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing escape for the whole family

    We had an amazing trip. We went for my daughters bday and they went above and beyond to celebrate her. Literally every night they brought out dessert and sang to her! They even decorated the hotel room! My mom is vegan so typically that makes dining difficult, but they made her a special meal every time we went to a restaurant. We were also amazed by the attention to Covid protocols. Our temps were taken every time we entered a new space and were required to sanitize. Masks were also strictly enforced. We will def be back

    Elizabeth, 4 night family trip, Jan 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We stayed for 5 nights and 4 days and it was amazing. Servicer was 10/10 I definitely would recommend and look forward to going back.

    Ronita, 4 night trip with friends, Jan 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    One of the nicest hotels we have stayed at. The nicest workers and the best food and drinks.

    Joseph, 6 night family trip, Dec 28, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Once Was Enough

    The room never fully got cold. The technician came twice to try and fix the AC but the room remained warm as other reviewers noted. Also, the hotel mainly has ocean view & garden rooms ( rooms with a view of the ocean, pool, restaurants) and only a handful of actual oceanfront rooms (I would say 24 actual oceanfront rooms). Oceanfront are rooms directly on the ocean with nothing in front of the room except for the beach/ocean. Your best bet is to book an ocean view; if you book an oceanfront they will give you an ocean view but you’re still paying oceanfront prices. Beware of the bait and switch! The food is decent but nothing memorable. Lunch consists of burgers, pizza, shrimp tacos. The food wasn’t great but we didn’t starve. Dinner was better in the restaurants. The food was more tasty. Room service menu is very limited and wine is an extra charge! This is not common at most all inclusive resorts. There is no beach service and most beach and pool chairs are reserved with towels or books by 7:40am. The water in front of this hotel is very rough and not safe, and this is year round. The water in front of hotels further south is much more calm about 10+ minutes by car or more the hotels there have calmer water. Most of the staff were nice; a few had attitudes. There are many hotels to chose from in Cancun and as seasoned travelers this hotel was more on par to a Holiday Inn type of hotel. If you’re use to 4-star and 5-star resorts this place isn’t for you.

    5 night family trip, Dec 27, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Customer from Fort Worth, Texas

    Amazing all-inclusive hotel. The staff was great and food was very delicious! We would definitely return and will recommend to others.

    Kirk, 3 night family trip, Dec 23, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    I had a wonderful time just wish I could have gone to the restaurant I really wanted to attend next time they should at least accommodate you to at least try to visit at least one preferred choice out of just whatever available was not happy with the Mexican restaurant

    Donelle, 3 night family trip, Dec 6, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Exceptional Stay!

    Amazing stay! We really enjoyed our time at this wonderful resort! Our room was spacious and comfortable, with a incredible view of the ocean! Room service was quick and the food hot and tasty. All the restaurants offered a good sized menu, outstanding wait staffs and delicious food! The resort was laid out where everything was easy and convenient to get to. Daniel and his entire staff went above and beyond in seeing to our needs. This by far was friendliest staff I’ve ever encountered, from the front desk to the bellman and poolside employees, all were helpful! We will definitely return in the future and will recommend to all our friends!

    Chris, 4 night family trip, Dec 3, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Resort, beach, pool, food and drinks were perfect. Resort very clean and beautiful. Beach was amazing nice soft sand and turquoise water. Wish the room had a balcony. Overall perfect!

    Anna, 3 night trip with friends, Dec 2, 2020

    Verified Hotels.com guest review

See all 3,663 reviews