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Comfort Inn Plano-Dallas

Photo gallery for Comfort Inn Plano-Dallas

Free daily continental breakfast
Outdoor pool
Outdoor pool
Outdoor pool
In-room safe, blackout curtains, iron/ironing board, free WiFi

Overview of Comfort Inn Plano-Dallas

Comfort Inn Plano-Dallas

2.5-star property
Plano hotel with outdoor pool and 24-hour fitness

7.8/10 Good

606 verified guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
4901 Old Shepard Place, Plano, TX, 75093

Room options

About this area

What's nearby

  • University of Texas at Dallas - 9 min drive
  • The Shops at Legacy - 11 min drive
  • Galleria Dallas - 14 min drive
  • NorthPark Center - 24 min drive

Getting around

  • Dallas-Fort Worth International Airport (DFW) - 28 min drive
  • Love Field Airport (DAL) - 28 min drive
  • Dallas Medical-Market Center Station - 21 min drive
  • Dallas Union Station - 22 min drive


  • Oceanic Thai Kitchen - 7 min walk
  • Zorba's Greek Cafe - 9 min walk
  • Palio's Pizza Cafe - 10 min walk
  • Panera Bread - 10 min walk
  • Katy Trail Ice House Outpost - 12 min walk

About this property

Comfort Inn Plano-Dallas

Comfort Inn Plano-Dallas puts you within a 15-minute drive of Galleria Dallas. For a bit of exercise, you can visit the 24-hour fitness centre, or go for a swim in the outdoor pool. The breakfast and overall comfort get good marks from fellow travellers.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected


Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 131 rooms
  • Arranged over 5 floors


  • Check-in time from 3:00 PM until midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21


  • No cots (infant beds)


  • Pets allowed (dogs and cats only)*
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms


  • Free uncovered on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast on weekday mornings 6:00 AM–9:00 AM
  • Coffee/tea in a common area
  • BBQs

Travelling with children

  • Pool gate

Working away

  • 24-hour business centre


  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage


  • 1 building/tower
  • Built in 1996
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool


  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Well-lit path to entrance
  • Step-free path to entrance


  • English
  • Spanish

Room amenities

Be entertained

  • 49-inch LCD TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Fridge
  • Microwave


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: USD 20.00 per stay


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 10 AM to 10 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Hampton Inn Plano-North Dallas Hotel
Hampton Inn Plano-North Dallas
Hampton Inn Dallas
Hampton Inn Plano/North Dallas Hotel Plano
Plano Hampton Inn
Preston Place Hotel
Comfort Inn Plano Dallas
Comfort Inn Plano-Dallas Hotel
Comfort Inn Plano-Dallas Plano
Hampton Inn Plano north Dallas
Comfort Inn Plano-Dallas Hotel Plano

Frequently asked questions

Does Comfort Inn Plano-Dallas offer free cancellation for a full refund?
Yes, Comfort Inn Plano-Dallas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Comfort Inn Plano-Dallas?
As of 28 January 2023, prices found for a 1-night stay for 2 adults at Comfort Inn Plano-Dallas on 4 February 2023 start from €79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Comfort Inn Plano-Dallas?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Comfort Inn Plano-Dallas?
Yes, there's an outdoor pool. Guests have pool access from 10 AM to 10 PM.
Are pets allowed at Comfort Inn Plano-Dallas?
Yes, cats and dogs are welcome. There's a charge of USD 100 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Comfort Inn Plano-Dallas?
Yes, there's free self parking.
What are the check-in and check-out times at Comfort Inn Plano-Dallas?
You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
What is there to do at Comfort Inn Plano-Dallas and nearby?
Comfort Inn Plano-Dallas has an outdoor pool and a 24-hour fitness centre.
Are there restaurants at or near Comfort Inn Plano-Dallas?
Yes. Nearby restaurants include Oceanic Thai Kitchen (7-min walk), Zorba's Greek Cafe (9-min walk) and Palio's Pizza Cafe (10-min walk).
What's the area around Comfort Inn Plano-Dallas like?
Comfort Inn Plano-Dallas is located a short 15-minute walk from Baylor Scott & White The Heart Hospital. Travellers recommend the hotel for its quiet location.







Staff & service




Property conditions & facilities


2/10 Poor

This was the worst hotel I have ever stayed it. We were given 2 rooms which were already occupied. The hotel clerk then told us the hotel was fullly booked. As I called Expedia to try and find another hotel , he came back to tell us he found us a clean room. My wife checked it out as I waited on Hold. We had dinner plans so decided to stay. We moved our luggage in. At 11 pm people banged on the door. Apps they had also been given the same room and had left their wallet in the drawers. They left after we gave them the wallet. At 8 am there was a person banging on our door. Upon questioning who it was they said it was the hotel clerk telling us he was bringing our room key. But we had never called him. Why would we call for a room key if we were in our room?? And why would he come to our door? We were so frightened we called the police. We got a police escort. Do not stay at this hotel!!!!!!! We later theorized it is full of squatters living in the hotel. There were many clues such as “guests” knowing the clerk by first name and several guests using the bathroom by the desk clerk checking.
4-night romance trip
Verified Expedia guest review

2/10 Poor

The summary of remarks: 0) The hotel's name and sign is not what it says in the reservation, it is another name owned by Hilton. 1) The employee we interacted with was nice enough, and he appeared to be doing everything he could. 2) We didn't see any other employees. 3) Every room card the employee gave us was to a room that was already occupied or dirty. This resulted in us opening the door to people smoking weed or sleeping (it was after 10 pm). He also told us to check the rooms and tell him if it was dirty so that he could go and clean it up. 4) Pool was dirty, rooms were dirty, the employee had a mix of handwritten paper records and the computer in order to figure out where to put us. He never could figure it out. We left after giving him enough chance to make it right. Suggestions: Fix your system. Hire more people. The hotel has potential.
1-night family trip
Verified Expedia guest review

2/10 Poor

Randel, 1-night trip
Verified guest review

2/10 Poor

The staff was very nice and polite but the property was run down and hideous. If I could give it 0 stars I would. It doesn’t look like the pictures at all and there was hardly any guest at the property. Do. Not. Book
2-night trip
Verified Expedia guest review

6/10 Good

1-night trip
Verified Expedia guest review

8/10 Very good

Murad, 1-night trip
Verified guest review

10/10 Exceptional

It’s always a nice stay when I book with this hotel. It’s quiet and peaceful. Madison is really awesome!
Caylon, 1-night trip with friends
Verified guest review

10/10 Exceptional

Blakeley, 2-night trip
Verified guest review

10/10 Exceptional

Awesome experience, very quiet. I will be coming back! Thanks
Caylon, 1-night trip
Verified guest review

2/10 Poor

1-night trip
Verified CheapTickets guest review