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All properties in Tokyo, Tokyo (prefecture), Japan
1 room, 2 adults

Imperial Hotel

5-star5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's pool
  • Supervised childcare/activities (surcharge)
  • Connecting/adjoining rooms available
1-1-1 Uchisaiwaicho Chiyoda-ku, Tokyo, Tokyo-to, 100-8558, Japan

Luxury hotel with indoor pool, connected to the convention center, near Tokyo Imperial Palace
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's pool
    • Supervised childcare/activities (surcharge)
    • Connecting/adjoining rooms available
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Solid, slightly old-fashioned (in a good way) hotel with impeccable service. The rooms…Jan 5, 2020
  • Great location. Staff pleasant enough, apart from the concierge! Good Breakfast Hotel…Aug 28, 2019

Imperial Hotel

from €378
  • Standard Room - Tower
  • Premium Tower Floor Superior Twin
  • Premium Tower Floor Superior King Room
  • Premium Tower Floor Penthouse Suite
  • Tower Building Connecting Suite & Standard Twin
  • Imperial Floor Deluxe
  • Main Building Superior Twin
  • Main Building Superior King
  • Main Building Deluxe Twin
  • Main Building Deluxe King
  • Imperial Floor Deluxe Twin
  • Tower Building Standard Twin
  • Family Connecting Room (3 Bedrooms)
  • Main Building Park View Corner Suite Twin
  • Main Building Park View Corner Suite King
  • Imperial Floor Deluxe Suite King

What’s around Imperial Hotel

Landmarks

  • In Chiyoda
  • Tokyo Imperial Palace - 15 min walk
  • Tokyo Tower - 26 min walk
  • Tokyo Dome - 2.6 mi / 4.2 km
  • Ueno Park - 2.8 mi / 4.5 km
  • Tokyo Bay - 3.7 mi / 6 km
  • Shibuya Crossing - 3.8 mi / 6.1 km
  • Tokyo Sky Tree - 5.9 mi / 9.5 km

Getting around

  • Narita Intl. Airport (NRT) - 48 min drive
  • Haneda Airport (HND) - 25 min drive
  • Yurakucho Station - 9 min walk
  • Shimbashi Station - 9 min walk
  • Tokyo Station - 19 min walk
  • Hibiya Station - 4 min walk
  • Uchisaiwaicho Station - 6 min walk
  • Kasumigaseki Station - 11 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 931 rooms
  • This hotel is arranged over 20 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
Children age 0-5 stay free only when sharing a bed with an adult and using existing bedding. Meals are not included in the room rate for children who stay free.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station shuttle *

Parking

  • Free self parking on site

  • Electric vehicle charging point

  • Extended parking

Offsite

  • Area shuttle *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Supervised childcare/activities (surcharge)
Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 12 restaurants
  • 3 bars/lounges
  • 2 coffee shops/cafés
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Spa tub
  • Fitness classes on site
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 7
  • Conference space
  • Conference space size (feet) - 344
  • Conference space size (meters) - 32
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 1970
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Accessible bathroom
Languages Spoken
  • English
  • Japanese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Digital TV channels
  • Video-game console
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Imperial Hotel’s small print

Also known as

  • Imperial Hotel
  • Imperial Hotel Hotel
  • Imperial Hotel Tokyo
  • Imperial Hotel Hotel Tokyo
  • Imperial Hotel Tokyo
  • Imperial Tokyo
  • Imperial Hotel Tokyo
  • Imperial Tokyo
  • Hotel Imperial Hotel Tokyo
  • Tokyo Imperial Hotel Hotel
  • Hotel Imperial Hotel
  • Imperial

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

Breakfast costs between JPY 2400 and JPY 9200 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of JPY 48840 per person (one-way)

Airport shuttle for children between the ages of 1 and 5 costs JPY 48840 (one-way)

Train station pick-up and train station drop-off service is offered for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Imperial Hotel

  • Does Imperial Hotel offer free cancellation for a full refund?
    Yes, Imperial Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Imperial Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Imperial Hotel?
    Yes, there's free self parking.
  • Is there a pool at Imperial Hotel?
    Yes, there's an indoor pool and a children's pool.
  • Are pets allowed at Imperial Hotel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Imperial Hotel?
    You can check in from 2:00 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Imperial Hotel?
    Yes, there are 12 onsite restaurants. Nearby restaurants include MUJI flagship branch (4-min walk), Js Lennep (5-min walk), and Keiraku (5-min walk).
  • Is airport shuttle service offered by Imperial Hotel?
    Yes, an airport shuttle is available. The charge is JPY 48840 per person one-way.
  • What is there to do near Imperial Hotel?
    Recommended spots to visit include Tokyo Imperial Palace (0.8 mi) and Tokyo Tower (1.4 mi), along with Tokyo Dome (2.6 mi) and Ueno Park (2.8 mi).

Recent reviews

Exceptional 9.4 From 787 reviews

Exceptional 10.0
A level of service and attention to detail like no other. A perfect stay.
James, us2 night trip
Exceptional 10.0
Business Trip
Cleanliness, location and staff were amazing. Beautiful hotel, superb customer service. However, the food options are extremely costly and overly expensive.
Susie, us3 night business trip
Exceptional 10.0
Five Stars.
This was hands down one of the most memorable experiences I’ve ever had. The property is both conveniently located and beautiful. The staff are some of the most wonderful and hospitable people I’ve ever experienced. We also encountered an unfortunate medical issue while there and the staff went above and beyond. I will never stay anywhere else in Tokyo.
marcelene, us3 night trip
Very Good 8.0
Enjoyable stay at the Imperial Hotel
This hotel is huge so quite long walking between the different areas. Only one buffet restaurant for a Western/Japanese breakfast and it was very popular as the selection of food was excellent. But on two of our mornings there there was a long queue to get in - twenty five minutes at 9am and twenty when we arrived at 7.30. Not what one would expect of a luxury hotel. Very good location for the shops and restaurants in Ginza.
gb3 night trip
Very Good 8.0
Perfect location for maximum Tokyo
The service is impeccable at this Tokyo institution. From when you arrive to when you checkout - providing excellent service is at the forefront. Everyone from the doorperson to the housekeeper speaks English. If your Japanese is rusty - have no fear! The location is central and cannot be beat! With Ginza at the back and Hibiya Park in the front - there is something for everyone! The hotel is located within blocks of several subway lines, including JR station. The only “complaint” - the breakfast buffet. Wish it had more options and they do warn it is very busy on Sundays.
us2 night trip
Exceptional 10.0
Amazing overall, great views
tina, us3 night trip
Exceptional 10.0
Beautiful hotel with all the amenities!
us3 night trip
Very Good 8.0
Nice large hotel. Nostalgic.
Nice large hotel. Maybe a bit lost in time but still a grand old lady.
hk3 night trip with friends
Exceptional 10.0
Highly recommended for business trip
Must try the Tempura Restaurant
us2 night business trip
Exceptional 10.0
Wonderful
Wonderful hotel in great location! Truly first class in terms of service. Would definitely go back if visiting Tokyo again.
Sonali, us1 night romance trip

Imperial Hotel

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