Mermaid Waters Hotel by Nightcap Plus

Photo gallery for Mermaid Waters Hotel by Nightcap Plus

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Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Studio Family Spa | Terrace/patio

Overview of Mermaid Waters Hotel by Nightcap Plus

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Mermaid Waters Hotel by Nightcap Plus

3.5 star property
Gold Coast hotel with outdoor pool and restaurant, aimed at LGBTQ guests

8.2/10 Very good

997 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • Refrigerator
Map
Cnr Markeri Street & Sunshine Boulevard, Mermaid Waters, QLD, 4218
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Room service
  • Terrace
  • 24-hour front desk
  • Garden
  • Arcade/games room
  • Car hire on site
  • Front desk safe
  • ATM/banking services
  • Self-serve laundry
For families
  • Children stay free
  • Fridge
  • Private bathroom
  • Separate bath and shower
  • Separate sitting area
  • Cable/satellite TV service

Choose dates to view prices

About this area

What's nearby

  • In Mermaid Waters
  • Surfers Paradise Beach - 6 min drive
  • Cavill Avenue - 16 min drive
  • Robina Town Centre - 8 min drive
  • Slingshot - 17 min drive
  • Kirra Beach - 18 min drive
  • Warner Bros. Movie World - 25 min drive

Getting around

  • Gold Coast, QLD (OOL-Coolangatta) - 29 min drive
  • Varsity Lakes Station - 13 min drive
  • Helensvale Station - 18 min drive
  • Gold Coast City Coomera Station - 24 min drive
  • Broadbeach South Light Rail Station - 27 min walk

About this property

Mermaid Waters Hotel by Nightcap Plus

3.5-star hotel in the heart of Mermaid Waters
A free breakfast buffet, a terrace and a garden are just a few of the amenities provided at Mermaid Waters Hotel by Nightcap Plus. The on-site family restaurant, Brasserie, features al fresco dining. Free in-room WiFi is available to all guests, along with an arcade/games room and laundry facilities.
You'll also find perks such as:
  • An outdoor pool with sunloungers
  • Free self-parking
  • Motorhome/coach/lorry parking, ATM/banking services and a front desk safe
  • A lift, a banquet hall and a 24-hour front desk
  • Guest reviews give top marks for the dining options and overall value
Room features
All guest rooms at Mermaid Waters Hotel by Nightcap Plus offer thoughtful touches, such as climate-controlled air conditioning and separate sitting areas, in addition to amenities, such as complimentary wireless Internet access and safes. Guest reviews speak positively of the size rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with separate baths/showers and free toiletries
  • 50-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, separate sitting areas and fridges

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 104 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 10:00 PM
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking on site
  • On-site parking includes off-street options

Other information

  • Designated smoking areas
  • Caters to LGBTQ guests

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • BBQs
  • Room service (limited hours)

Travelling with children

  • Children stay free
  • Children's menu

What to do

  • Free bikes nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba-diving nearby
  • Skydiving nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car hire
  • Laundry facilities
  • Luggage storage
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • An outdoor pool
  • Arcade/games room

Accessibility

  • Lift
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Languages

  • English

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Brasserie – This family restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

Fees & policies

Refundable deposits

  • A damage deposit of AUD 200 will be collected before check-in

Children & extra beds

  • Rollaway beds are available for AUD 40.0 per day

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available.

Policies

This property caters to LGBTQ guests.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Quality Hotel Mermaid Waters
Quality Mermaid Waters
Quality Inn Mermaid Waters
Quality Hotel Mermaid Waters Gold Coast
Quality Hotel Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel
Mermaid Waters Hotel by Nightcap Plus Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel Mermaid Waters

Frequently asked questions

Does Mermaid Waters Hotel by Nightcap Plus offer free cancellation for a full refund?
Yes, Mermaid Waters Hotel by Nightcap Plus does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mermaid Waters Hotel by Nightcap Plus?
As of 25 September 2022, prices found for a 1-night stay for 2 adults at Mermaid Waters Hotel by Nightcap Plus on 5 October 2022 start from €131, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mermaid Waters Hotel by Nightcap Plus?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mermaid Waters Hotel by Nightcap Plus?
Yes, there's an outdoor pool.
Are pets allowed at Mermaid Waters Hotel by Nightcap Plus?
Sorry, pets aren't allowed.
Is parking offered on site at Mermaid Waters Hotel by Nightcap Plus?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Mermaid Waters Hotel by Nightcap Plus?
You can check in from 2:00 PM - 10:00 PM. Check-out time is 10 AM. Contactless social distancing and check-out are available.
What is there to do at Mermaid Waters Hotel by Nightcap Plus and nearby?
Have fun with activities such as boat tours, cycling and hiking, and practise your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include an arcade and a picnic area. Mermaid Waters Hotel by Nightcap Plus also has a garden.
Are there restaurants at or near Mermaid Waters Hotel by Nightcap Plus?
Yes, Brasserie offers al fresco dining. Nearby restaurants include Olive Tree Espresso Cafe (12-min walk), Alfred's Diner (12-min walk) and Marie Anita's (13-min walk).
What's the area around Mermaid Waters Hotel by Nightcap Plus like?
Mermaid Waters Hotel by Nightcap Plus is a short 18-minute walk from Pacific Fair Shopping Centre and 18 minutes' walk from Pizzey Park Sporting Complex.

Overall score and ratings

8.2

Very good

8.5/10

Cleanliness

8.7/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

Arthur, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Bed and breakfast
The best part of our stay was that the buffet breakfast was included in price. Comfortable room and bed. The hotel is in good condition. Walking distance to Pacific Fair. The only thing is that the you can hear others talking on their way to their room.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

arthur
good
Arthur, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Will be back
Stayed many times, great place, great central location and normally great rooms. Stayed in wheelchair accessible room this time due to medical need and found room was very noisy with people walking and talking in the hallway. It was the main thoughfare to the motel rooms. Will stay again but not in an accessible room in that part of the motel.
Larry, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Tracy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lisa, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kimberley, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shannon, 1-night trip
Verified Hotels.com guest review

4/10 Fair

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Value for money
Great place, value for money
Larry, 5-night trip
Verified Hotels.com guest review