Torel Palace Porto

Photo gallery for Torel Palace Porto

Primary image
Outdoor pool, pool loungers
Balcony
Balcony
Premium bedding, in-room safe, individually decorated

Overview of Torel Palace Porto

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Torel Palace Porto

5.0 star property
Luxury hotel with outdoor pool, near Porto Historic Center

9.4/10 Exceptional

24 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
The price is €334
Price available on 07/07/2022
Map
Rua Entreparedes, 40, Porto, 4050- 240
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Valet parking
  • Pool bar
  • 24-hour room service
  • Spa services
  • Massage/treatment rooms
  • Airport shuttle
  • 24-hour front desk
  • Library
For families
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Espresso maker
  • Lift
  • In-room climate control (air conditioning)
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Centro / Baixa
  • Porto Historic Center - 1 min walk
  • Porto Cathedral - 11 min walk
  • Dom Luis I Bridge - 12 min walk
  • Clerigos Tower - 14 min walk
  • Ribeira Square - 16 min walk
  • Duoro River - 16 min walk
  • Bom Sucesso Market - 35 min walk
  • Casa da Musica - 39 min walk
  • Bolhao Market - 5 min drive
  • Porto City Hall - 7 min drive

Getting around

  • Porto (OPO-Dr. Francisco de Sa Carneiro) - 26 min drive
  • São Bento Station - 10 min walk
  • General Torres Station - 23 min walk
  • Campanhã Station - 25 min walk
  • Marcolino Santa Catarina Stop - 5 min walk
  • Batalha Stop - 6 min walk
  • Batalha-Guindais Stop - 7 min walk
  • Airport shuttle (surcharge)

About this property

Torel Palace Porto

Putting you in a great location, within a 15-minute walk of Porto Historic Center and Porto Cathedral, Torel Palace Porto offers an airport shuttle (available 24 hours) for EUR 40 per vehicle one-way. Guests indulge in deep-tissue massages, then grab a bite to eat at the restaurant. An outdoor pool, a poolside bar and a snack bar/deli are other highlights at this luxurious hotel. Public transportation is only a short walk: Marcolino Santa Catarina Stop is 5 minutes and Batalha Stop is 6 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 24 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered on-site valet parking (EUR 25 per night; includes in/out privileges)
  • On-site garage
  • Off-site parking nearby (EUR 25 per night; booking required)

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1861
  • Safe-deposit box at front desk
  • Library
  • An outdoor pool
  • Spa services
  • Massage/treatment rooms

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Recycling
  • LED light bulbs

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages and sports massages.

Dining

Blind – On-site fine-dining restaurant.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Deposit: EUR 100 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 25 for adults and EUR 12.5 for children (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 40 per vehicle (one-way. Maximum occupancy 2)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Guests must contact this property in advance to reserve cots/infant beds

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Covered valet parking costs EUR 25 per night with in/out privileges
  • Parking is available nearby and costs EUR 25 per night (262 ft away)

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Only registered guests are allowed in the guestrooms.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

Torel Palace Porto Hotel
Torel Palace Porto Porto
Torel Palace Porto Hotel Porto

Frequently asked questions

Overall score and ratings

9.4

Exceptional

9.8/10

Cleanliness

9.5/10

Staff & service

9.8/10

Amenities

9.7/10

Property conditions & facilities

9.2/10

Eco-friendliness

6/10 Good

Overstated hotel
Very limited public space. The restaurant is dark and the outside space limited and not that great. The room was a superior suite but the name is incorrect. It was badly designed, poorly laid out so the use of space was appalling, no bath, no real sitting area. The area they have designated for sitting is a space you would never use, dark, no view and dead space. When next in Porto we will find somewhere better
Simon, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bday Surprise!
Eclectic central hotel. The hotel surprised my fiance with a breakfast dessert and music box. I received ALL of the bonus points! 😁😁😁
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The interior was astoundingly beautiful, quite memorable indeed. My partner and I will definitely be returning.
Talise, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Awesome little hotel in a quieter but convenient part of town. Great cocktails in the bar. Definitely recommend.
Justin, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Helpful staff and nice room. Centrally located and beautiful decor. Room temperature control frustrating as you can't turn it off unless you turn room electric off. Light in corridor shines into room at night and 'hot' parts of breakfast i.e potatoe cakes and baked beans cold and been sat for a while so not appetising sadly.
DR SHANTHINI COWLEY, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great!
Great, super clean, huge rooms. Hotel was very accommodating & helped set up Covid testing appointments for us.
Nicole, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, hotel and service!
Yuri, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Elle, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very central luxurious boutique hotel
Very elegant former palace very centrally located for the wonderful sites, restaurants and bars Porto has to offer. Friendly helpful staff, delicious inclusive breakfast- what’s not to like! Not cheap - but well worth it
David, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great staff!
Fantastic stay. Staff was phenomenal!
Maciej, 2-night trip
Verified Hotels.com guest review