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Hotel El Palacio

Photo gallery for Hotel El Palacio

Lobby sitting area
Classic Single Room, 1 Queen Bed | Desk, blackout curtains, soundproofing, free cots/infant beds
Classic Double Room, 2 Queen Beds | Desk, blackout curtains, soundproofing, free cots/infant beds
Classic Double Room, 2 Queen Beds | Desk, blackout curtains, soundproofing, free cots/infant beds

Overview of Hotel El Palacio

Hotel El Palacio

3.0 star property
3-star hotel with bar/lounge, near Palacio Nacional

6.4/10 Good

20 verified guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Bar
  • 24/7 front desk
4ta Calle Poniente #125, Edificio Dueñas, San Salvador, San Salvador Department, 00000

Room options

About this area

What's nearby

  • In San Salvador Historical Center
  • Monumento al Salvador del Mundo - 18 min drive
  • Estadio Cuscatlan - 22 min drive
  • Plaza Merliot - 31 min drive

Getting around

  • San Salvador (ILS-Ilopango) - 35 min drive
  • Cuscatlan International Airport (SAL) - 42 min drive
  • Airport shuttle (surcharge)


  • Pollo Campero - 5 min walk
  • Mía Pizza - 6 min walk
  • Hong Kong - 6 min walk
  • Kentucky Fried Chicken - 7 min walk
  • Bonanza - 7 min walk

About this property

Hotel El Palacio

Hotel El Palacio offers an airport shuttle (available 24 hours) for USD 50 per vehicle one-way. You can unwind with a drink at the bar/lounge, and local cuisine breakfast is available daily. A snack bar/deli and a terrace are other highlights.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 20 rooms


  • Check-in time from 2:00 PM until 10:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking


  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage


  • Terrace
  • Television in common areas


  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Soap and shampoo
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water


  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of USD 5 for adults and USD 5 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 50 per vehicle (one-way)

Children & extra beds

  • Airport shuttle service for children costs USD 50 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-out is available.


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>Only registered guests are allowed in the guestrooms.</p> <p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Hotel El Palacio Hotel
Hotel El Palacio San Salvador
Hotel El Palacio Hotel San Salvador

Frequently asked questions

Does Hotel El Palacio offer free cancellation for a full refund?
Yes, Hotel El Palacio does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel El Palacio?
As of 5 February 2023, prices found for a 1-night stay for 2 adults at Hotel El Palacio on 6 February 2023 start from €33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel El Palacio?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel El Palacio?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel El Palacio?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel El Palacio?
Yes, an airport shuttle is available. The charge is USD 50 per vehicle one-way.
What are the check-in and check-out times at Hotel El Palacio?
You can check in from 2:00 PM - 10:00 PM. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Hotel El Palacio and nearby?
Recommended spots to visit include Palacio Nacional (1-min walk) and Catedral Metropolitano (2-min walk), along with National Theater (4-min walk) and Metrocentro (1.6 mi).
Are there restaurants at or near Hotel El Palacio?
Yes. Nearby restaurants include Pollo Campero (5-min walk), Mía Pizza (6-min walk) and Hong Kong (6-min walk).
What's the area around Hotel El Palacio like?
Hotel El Palacio is a short 1-minute walk from Palacio Nacional and 2 minutes' walk from Catedral Metropolitano.







Staff & service




Property conditions & facilities




10/10 Exceptional

Very enjoyable week thank you
Brian, 5-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

2/10 Poor

Rooms are not in great shape. Shower works at one temperature only - lukewarm. Terrible internet connection. Front door is situated so it’s very difficult to get a taxi to pick you up or drop you off. They gave me literally one sheet and no soap. Most rooms have no windows.
1-night trip with friends
Verified Expedia guest review

2/10 Poor

No windows in rooms. Termite dust from the ceiling covering everything in the bathroom. No housekeeping service overnight. They give you exactly one sheet. Wifi does not reach rooms and is barely adequate in public areas. Dark hallways. 8 am checkout time with no possible exceptions. It would be hard to do worse.
1-night business trip
Verified Expedia guest review

4/10 Fair

Missing basics for a hotel.
Toilet had no seat. Walls need new paint. AC was hit or miss and the hot water had no way of changing temp.
1-night trip
Verified guest review

2/10 Poor

Janice N, 2-night trip
Verified guest review

2/10 Poor

9-night trip
Verified Expedia guest review

6/10 Good

Не лучший вариант в самом центре
Удобно добираться из аэропорта и в аэропорт, до автобуса минуты 3 пешком. Самый центр города. Рядом легко найти где поесть. Сам номер без окна. С улицы очень шумно (рынок и музыка), и нет звукоизоляции, беруши особо не спасают. В отеле тоже бывает шумно, относительно тихо с 23 часов до 5-6 утра. В номере не идеально чистое постельное белье и полотенце. Кровать достаточно удобная. В ванной достаточно чисто. Есть мыло, шампунь. Туалетная бумага. Смеситель опасный, нужно вначале настоить температуру, потом включать воду. В противном случае может убить током. Стабильный вай фай. На мой взгляд цена завышена, плата только расположение в центре. Но переночевать можно если нужно именно это место. Сам район при соблюдении мер предосторожности вполне терпимый. За кафедральным собором на улице остановка автобуса 34 до автовокзала запад.
Mikhail, 1-night trip
Verified guest review

6/10 Good

Que se encuentra centrico, lo que no me gusto fue el servicio de la recepcionista que se encuentra en la jornada nocturna, es pesima no tiene carisma le falta amabilidad.
Willy, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

douglas omar morales, 1-night trip
Verified Expedia guest review