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All properties in Mexico City, Mexico
1 room, 2 adults

Hyatt Regency Mexico City

5-star5 stars
Great for families

Good to know

  • In-room childcare (surcharge)
  • Free WiFi
  • Dry cleaning/laundry service
  • Elevator
Campos Eliseos No. 204 Polanco, Chapultepec, Mexico City, CDMX, 11560, Mexico

Luxury hotel with 3 restaurants, near Chapultepec Park
  • Free WiFi
  • Great for families

    Good to know

    • In-room childcare (surcharge)
    • Free WiFi
    • Dry cleaning/laundry service
    • Elevator
Wellness Area
Great wellness & sports facilities
Room
Great room
WiFi
Good internet service
Value
Value for money could be better

Hyatt Regency Mexico City

from €125
  • Club Room, 1 King Bed
  • Room, 1 King Bed
  • Room, 2 Twin Beds
  • Room, 2 Twin Beds, Park View
  • Club Room, 2 Twin Beds
  • Regency, Suite, 1 King Bed
  • Executive Suite
  • Room, 1 King Bed, Park View
  • Club Room, 2 Twin Beds (High Floor)
  • Club Room, 1 King Bed (High Floor)

What’s around Hyatt Regency Mexico City

Landmarks

  • In Polanco
  • Chapultepec Park - 2 min walk
  • Auditorio Nacional - 12 min walk
  • Museo Nacional de Antropologia - 15 min walk
  • Paseo de la Reforma - 28 min walk
  • The Angel of Independence Monument - 41 min walk
  • U.S. Embassy - 43 min walk
  • Parque Zoologico de Chapultepec - 15 min walk

Getting around

  • Mexico City Intl. Airport (MEX) - 28 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 51 min drive
  • Mexico City Buenavista Station - 7 min drive
  • Mexico City Fortuna Station - 10 min drive
  • Tlalnepantla de Baz Station - 16 min drive
  • Auditorio Station - 8 min walk
  • Polanco Station - 11 min walk
  • San Joaquin Station - 29 min walk

At a glance

Key facts

Hotel size

  • This hotel has 755 rooms
  • This hotel is arranged over 38 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 1 PM
  • Express check-in/out
Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • 2 per room (up to 44 lbs)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Outdoor tennis courts - 3
  • Spa services on site
  • Steam room
  • Fitness classes on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Tennis on site
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1987
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • English
  • French
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
  • Video-game console
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

RULFO - This restaurant specializes in Latin American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

YOSHIMI - Overlooking the garden, this fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

TEPPAN GRILL - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

AMADO - Onsite coffee shop.

Hyatt Regency Mexico City’s small print

Also known as

  • Hyatt Mexico City
  • Hyatt Regency Mexico City Mexico City
  • Hyatt Regency Mexico City Hotel Mexico City
  • Hyatt Regency Hotel Mexico City
  • Hyatt Regency Mexico City
  • Mexico City Hyatt
  • Mexico City Hyatt Regency
  • Regency Hyatt Mexico City
  • Hotel Nikko Mexico City
  • Hyatt Regency Mexico City Hotel
  • Hyatt Regency Mexico City Hotel

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Valet parking costs USD 7.3 per day

Buffet breakfast is offered for an extra charge of USD 30 per person (approximately)

Pets are allowed for an extra charge of USD 35 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hyatt Regency Mexico City

  • Does Hyatt Regency Mexico City offer free cancellation for a full refund?
    Yes, Hyatt Regency Mexico City does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Hyatt Regency Mexico City currently open?
    This property is closed from April 1 2020 to June 30 2020 (dates subject to change).
  • Is parking offered at Hyatt Regency Mexico City?
    Yes. Valet parking costs USD 7.3 per day.
  • Is there a pool at Hyatt Regency Mexico City?
    Yes, there's an indoor pool.
  • Are pets allowed at Hyatt Regency Mexico City?
    Yes, pets are welcome, with a limit of 2 per room and maximum weight of 44 lbs per pet. There's a charge of USD 35 per pet, per night.
  • What are the check-in and check-out times at Hyatt Regency Mexico City?
    You can check in from 3 PM to midnight. Check-out time is 1 PM.
  • Are there restaurants at or near Hyatt Regency Mexico City?
    Yes, there are 3 onsite restaurants.

Recent reviews

Superb 9.2 From 759 reviews

Very Good 8.0
One of the best options in CDMX
Great hotel, excellent location, recently renovated rooms, just a bit noisy
Ricardo, us3 night business trip
Exceptional 10.0
Amazing hotel
Although the hotel is big, it is very cozy. The personal attention is amazing. The staff is warm and friendly. We will come back soon.
Andrew, us7 night trip
Exceptional 10.0
Best option in Polanco
Great location, excellent service from the staff, very spacious infraestructure and high level cuisine.
Carola, us2 night business trip
Exceptional 10.0
Excellent hotel, great location, amazing service
Excellent
Fernanda, us3 night business trip
Exceptional 10.0
Great hotel and friendly staff. Grand entrance and lobby. Amazing breakfast buffet. Gym, pool, and spa were clean. Walking friendly to all parts of Polanco. Uber was always <5min. Standard 1pm check you. Will definitely go back.
us4 night family trip
Good 6.0
Never again
The service is poor
Sophie, gb2 night family trip
Exceptional 10.0
Excellent Stay
patrick, us5 night family trip
Exceptional 10.0
Hyatt takes top rating in our favorites
This proved to be the best hotel of all our travels. The staff was fluent in English and was helpful in every way from connecting my Iphone to texting and flagging down our Uber driver who could not find the right entrance to the hotel. They were ready to make a hotel car available to get us to the airport in time. This visit puts the Hyatt at the top of my list for hotels for future travel.
Laury, us5 night trip
Poor 2.0
Highly recommend for you never to use this hotel
I stayed at Hyatt Regency Mexico City from the 16th to the 18th of Dec with my colleague, two nights each last week, during my business trip. I am highly annoyed because a staff made a couple of false transactions of credit card payment there. In other words, I found two wrong payments onto the meeting room charge of its usage. I booked two nights of two rooms for myself and Ms.Kim. Also I payed those room fee as well as the meeting room charge separately. However, the staff tried several transactions by card machine and made the card payment of three times duplicate which were the same amount of meeting room charge. So please be careful and double check if all charges are correct or not when you do check-out. If you don`t, a staff will make overcharge which can be regarded as a crime of fraud. Or never use this hotel. Then you can avoid this kind of matter.
KIDAE, kr2 night business trip
Very Good 8.0
Avoid the japanese restaurant
The hotel was perfect and great location but i’d Avoid the Japanese restaurant that claims to be top 5 Japanese restaurants in Mexico, both myself and my friend got terrible food poisoning from the restaurant
stephen, us3 night trip with friends

Hyatt Regency Mexico City

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