Tru By Hilton Cleveland Midtown
- Free on-the-go breakfast, free WiFi, and free parking
This is a cute "boutique" type hotel with the quality you would expect from Hilton. I…
Would definitely stay here again!
Tru By Hilton Cleveland Midtown
from €82- Room, 1 King Bed
- Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)
- Room, 1 King Bed, Accessible (Roll-In Shower)
- Room, 2 Queen Beds
- Room, 2 Queen Beds, Accessible, Bathtub
- Room, 2 Queen Beds, Accessible (Roll-In Shower)
FAQs for Tru By Hilton Cleveland Midtown
Does Tru By Hilton Cleveland Midtown offer free cancellation for a full refund? Yes, Tru By Hilton Cleveland Midtown does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. What are the cleanliness and hygiene measures currently in place at Tru By Hilton Cleveland Midtown? This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners. Is parking offered on site at Tru By Hilton Cleveland Midtown? Yes, there's free self parking. Are pets allowed at Tru By Hilton Cleveland Midtown? Sorry, pets aren't allowed, but service animals are welcome. What are the check-in and check-out times at Tru By Hilton Cleveland Midtown? You can check in starting at 3:00 PM. There's a charge of USD 25 for early check-in (subject to availability). Check-out time is noon. Contactless check-in and check-out are available. Are there restaurants at or near Tru By Hilton Cleveland Midtown? Yes. Nearby restaurants include Hot Sauce Williams (11-min walk), Tastebud's (2 mi), and Number One Pho (2 mi). Is there an onsite casino at Tru By Hilton Cleveland Midtown? No, this hotel doesn't have a casino, but Horseshoe Casino (6-min drive) and JACK Cleveland Casino (9-min drive) are both nearby.
Recent reviews
Fabulous 8.8 From 374 reviews
Everyone at Tru were so helpful. When I checked in, I needed a phone charger. The front desk attendant/Janet, let me use her phone charger which was so nice of her. The room was clean, cozy and decorated with bright colors. The bed was very comfortable and I slept very well. The breakfast eas continental because of covid, but it was still good. Coffee and other hot drinks are available all day. For the cost, this hotel offers a lot and I will stay there again.
The hotel itself was very nice. The staff very friendly. The coffee which they said was just put out was lukewarm. No microwave in room to warm it up. Couldn’t find ice machine so had to call down to desk to find out they have it in bags at desk.
Very friendly staff. Rooms very clean
They had no power and couldn't stay bit they still took my money and never gave it back.
The Tru By Hilton Cleveland Midtown is terrific. The facilities and location are great, but what makes this Tru truly great are the employees. From the
The hotel and staff were great. When we arrived at the hotel the power was off. It had been very windy all day. Our problems were not under their control but we felt they could have done a better job at handling the situation. We were told they expected it to be back on soon since the buildings around us were on. We had to carry our luggage to the 3rd floor by the stairwell and use a flashlight out of our car to navigate around our room. We went back downstairs about 90 minutes later and they didn't have an estimate on how much longer. Since my husband had an early morning appointment at the Cleveland clinic we just went to bed early. When we woke up there was still no power and we couldn't shower due to no hot water and there was no coffee or breakfast either. They never offered to try to find us a room at another location or any type of compensation. We were supposed to be staying a second night but when we returned after his appointments at 4pm the power was still off. We had to find something else on our own. Disappointed that we never saw a manager or anyone besides the poor people alone at the front desk that were taking all the flack about the situation.
Tru is a moderate quality hotel that has what you need. Reception was excellent. Room clean. Bed nothing special. Location a little iffy. Price was great.
I booked a room through here that was accessible and had a walk in shower. The hotel claims that information from Hotels.com was never communicated so someone dropped the ball. My mother was in a wheelchair. Even though we got a room we could use the space was still tight. Not at all happy with this.
We had a nice stay. We would really love to see coffee makers in the rooms.