4/10 Fair
13 September 2023
Indifferent manageress
I had a quick look around the hotel as it is a noisey area of Marseille so when I was given a low floored room I asked for one on a higher floor. I was assured by the manageress that it was quiet. It wasn’t and had two sleepless nights as the noise was incessant with constant shouting until 3am then service vehicles emptying waste or making deliveries. For my final night I was moved to a quieter room. The annoying thing is that the manager would have been well aware of this yet decided to patronise me instead. There were plenty of rooms as well on the first two nights as the hotel was empty. Breakfast was ‘ok’ but slow to replenish stock and with limited choice. I won’t stay again - better value hotels elsewhere.
Paul
Paul, 2-night business trip
Verified Hotels.com guest review