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All properties in Tijuana, Baja California, Mexico
1 room, 2 adults

Grand Hotel Tijuana

3.5-star3.5 stars
Blvd. Agua Caliente #4558, Col. Aviación, Tijuana, BC, 22014, Mexico

Hotel with casino, connected to a shopping center, near Plaza Rio Commercial Center
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • It was excellent, great staff friendly and the food was just delicious.Apr 14, 2018
  • The front receptionist was the worst customer service ever! I never had a problem with…Feb 20, 2021

Grand Hotel Tijuana

from €97
  • Standard Room
  • Executive Room
  • Standard Room, 1 King Bed
  • Executive Double Room (Grand Club)

What’s around Grand Hotel Tijuana

Landmarks

  • Plaza Rio Commercial Center - 30 min walk
  • Las Americas Premium Outlets - 4.2 mi / 6.8 km
  • U.S. Consulate General Tijuana - 4.8 mi / 7.7 km
  • CEART Tijuana - 6.2 mi / 10.1 km
  • Aquatica - 8.2 mi / 13.2 km
  • Chula Vista Elite Athlete Training Center - 18.4 mi / 29.6 km

Getting around

  • General Abelardo L. Rodriguez Intl. Airport (TIJ) - 14 min drive
  • San Diego Intl. Airport (SAN) - 35 min drive
  • San Diego, CA (SEE-Gillespie Field) - 42 min drive
  • San Diego, CA (MYF-Montgomery Field) - 37 min drive
  • San Diego Santa Fe Depot - 22 min drive

At a glance

Key facts

Hotel size

  • This hotel has 365 rooms
  • This hotel is arranged over 32 floors

Arriving/leaving

  • Check-in time 3 PM-11:00 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Onsite self parking (MXN 15.00 per day)

  • Wheelchair-accessible parking on site

  • Height restrictions apply for onsite parking

  • Onsite parking includes off-street options

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Golfing nearby
  • Casino
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 4306
  • Conference space size (meters) - 400
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1985
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Housekeeping - once per stay

Special features

Dining

EMMA - Onsite fine-dining restaurant. Guests can enjoy drinks at the bar.

BAR 4500 - Onsite gastropub. Open daily.

PLAZA CAFE - Onsite buffet restaurant. Open select days.

Grand Hotel Tijuana’s small print

Also known as

  • Grand Hotel Tijuana
  • Grand Tijuana
  • Tijuana Grand Hotel
  • Grand Hotel Tijuana Hotel
  • Grand Hotel Tijuana Tijuana
  • Grand Hotel Tijuana Hotel Tijuana

Policies

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Reservations are required for golf tee times and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

Deposit: MXN 2000 per accommodation, per stay

Optional extras

Self parking costs MXN 15.00 per day

Breakfast costs between MXN 227 and MXN 303 for adults, and MXN 117 and MXN 160 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Grand Hotel Tijuana

  • Does Grand Hotel Tijuana offer free cancellation for a full refund?
    Yes, Grand Hotel Tijuana does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Grand Hotel Tijuana?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Grand Hotel Tijuana?
    Yes. Self parking costs MXN 15.00 per day.
  • Are pets allowed at Grand Hotel Tijuana?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Grand Hotel Tijuana?
    You can check in from 3 PM - 11:00 PM. Check-out time is noon. Express check-in and check-out are available.
  • Are there restaurants at or near Grand Hotel Tijuana?
    Yes, there's an onsite restaurant, EMMA. The dining venue will be unavailable from December 1 2020 to March 1 2021 (dates subject to change). Nearby restaurants include Da Salvatore Ristorante (4-min walk), Hornero (6-min walk), and Los Arcos (6-min walk).
  • Is there an onsite casino at Grand Hotel Tijuana?
    Yes, the 37114 square-foot casino features 361 slot machines and 18 gaming tables. Bingo is offered.
  • What is there to do near Grand Hotel Tijuana?
    Recommended spots to visit include Plaza Rio Commercial Center (1.5 mi) and Las Americas Premium Outlets (4.2 mi), along with U.S. Consulate General Tijuana (4.8 mi) and CEART Tijuana (6.2 mi).

Recent reviews

Fabulous 8.8 From 1,753 reviews

Exceptional 10.0
Love this place
Always love 2 stay at this place love it!!
Agustin, us1 night family trip
Very Good 8.0
The staff at the reception was rude but the service and the food was good.
us2 night trip
Poor 2.0
Very bad customer service kept us waiting even when we were trying to pay for our food to have a couple of drinks they wanted to kick us out due to not ordering food when we told the manager we ordered food a little over 30 minutes ago and they still didn’t bring our drinks was asked to leave from the restaurant then talk to the main manager and he said that he apologized that things like that to happen there sometimes overall they need better customer service with their staff
Crystal, us2 night family trip
Good 6.0
Good location
The service staff was very friendly and helpful, however we had a poor experience with the front desk at check in and check out. Rude staff that didn’t really care...was the only downfall overall. It’s a nice place for TJ. There is a good amount of restaurants within walking distance as well.
HESTON, us3 night trip
Very Good 8.0
Everything was pretty good. Room service was slow took 40 minutes for a bucket of ice. Called multiple times. WiFi was so bad my phone with no service was better. Lost my phone in hotel probably in the restaurant, but apparently they don’t have a lost and found. Ever section has there own. So have to wait for Emma’s French restaurant to open and see if they have my phone.
Cliff, us3 night trip
Exceptional 10.0
A mini Las Vegas experience in Tijuana
We had a wonderful trip at this hotel from the time we checked in was fast easy room was clean modern the food at Emmas restaurant was phenomenal just as good as any high end restaurant with exceptional service. The evening was played out in their wonderful casino which when you add it all up we didn’t have to leave the hotel and had a wonderful time, in the morning there was a Buffet that was very good.
Manuel, us1 night trip
Exceptional 10.0
Everything was very nice, one complaint would be that I had ordered a full breakfast for the following morning and when it arrived it was cold😩...nobody likes soft soggy waffles and cold eggs!
ERICKA, us1 night trip
Very Good 8.0
Tijuana staying
Good experience overall
RAFAEL, us1 night family trip
Very Good 8.0
Little disappointed about Hotel Rules !
I didn't like the Idea of having to pay for parking also, I was not allowed to bring in alcoholic beverages from outside even though they don't sell the brand of my choice, besides that you cannot charge room services to your room , have to pay cash only ( very inconvenient)
hector, us2 night family trip
Exceptional 10.0
Clean affordable friendly hospitable hotel.... Only problem to me was check in time check out time is fine consuming....
Yesenia, us1 night family trip

Grand Hotel Tijuana