Hotel Grand Pacific

Photo gallery for Hotel Grand Pacific

Primary image
Indoor pool
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
TV

Overview of Hotel Grand Pacific

Hotel Grand Pacific

4.0 star property
Waterfront hotel with indoor pool, near Victoria Harbour

9.0/10 Superb

971 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
463 Belleville St, Victoria, BC, V8V1X3
Main amenities
  • Weekly housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • Children's pool
  • Spa tub
  • Coffee shop/cafe
For families
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In James Bay
  • Victoria Harbour - 1 min walk
  • Government Street - 3 min walk
  • British Columbia Parliament Building - 3 min walk
  • Victoria Clipper Ferry Terminal - 5 min walk
  • Royal BC Museum - 5 min walk
  • Victoria Fisherman's Wharf - 12 min walk
  • Chinatown - 15 min walk
  • Save-On-Foods Memorial Centre - 22 min walk
  • Victoria Conference Centre - 1 min drive
  • Miniature World - 1 min drive

Getting around

  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) - 1 min drive
  • Victoria, BC (YYJ-Victoria Intl.) - 27 min drive
  • Bedwell Harbour, BC (YBW-Bedwell Harbour Seaplane Base) - 124 min drive
  • Port Angeles, WA (CLM-William R. Fairchild Intl.) - 158 min drive
  • Friday Harbor, WA (FRD) - 17.4 miles/28 km
  • Lopez Island, WA (LPS) - 20.5 miles/33 km
  • Roche Harbor, WA (RCE) - 16.7 miles/26.8 km
  • Friday Harbor, WA (FBS-Friday Harbor Sea Plane Base) - 18.3 miles/29.4 km
  • Deer Harbor, WA (DHB-Deer Harbor Seaplane Base) - 21.8 miles/35.1 km

About this property

Hotel Grand Pacific

Located 0.4 mi (0.7 km) from the airport, Hotel Grand Pacific offers a great location, putting you within a short 10-minute walk of Victoria Harbour and Government Street. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Pacific Restaurant, which serves American cuisine and is open for breakfast, lunch and dinner. This upmarket hotel also features a bar/lounge, a health club and a fitness centre. The comfortable beds and central location get great marks from fellow travellers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and lunch
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 304 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 4 PM until midnight
  • Express check-in/out
  • Minimum check-in age – 19
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 40 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (CAD 18.00 per night; includes in/out privileges)
  • On-site valet parking (CAD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Children's pool

What to do

  • Fitness classes
  • Racquetball/squash
  • Shopping
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Scooter/moped hire nearby

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station
  • Conference centre (10000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • An indoor pool
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Well-lit path to entrance
  • Step-free path to entrance

Languages spoken

  • Chinese (Mandarin)
  • English
  • French
  • German
  • Japanese
  • Korean
  • Russian
  • Spanish

Room amenities

Be entertained

  • Television
  • Cable/satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

More

  • Weekly housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Pacific Restaurant – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.
The Pacific Lounge – This bar serves dinner and light fare.
Courtyard Café – This café only serves light fare.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.

Fees & policies

Optional extras

  • Breakfast costs between CAD 10 and CAD 18 for adults, and CAD 6 and CAD 10 for children (approximately)
  • Fridges are available for an additional charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Rollaway beds are available for CAD 30.0 per night

Pets

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Service animals exempt from fees
  • Pet deposit: CAD 50.00 per week
  • Pets are allowed for an extra charge of CAD 50 per accommodation, per week

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Self-parking costs CAD 18.00 per night with in/out privileges
  • Valet parking costs CAD 25 per night with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and lunch.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector and a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Grand Pacific Victoria
Hotel Grand Pacific
Grand Pacific Victoria
Grand Pacific
Grand Pacific Hotel
Hotel Grand Pacific Hotel
Hotel Grand Pacific Victoria
Hotel Grand Pacific Hotel Victoria

Frequently asked questions

Overall score and ratings

9.0

Superb

9.4/10

Cleanliness

9.2/10

Staff & service

8.9/10

Amenities

9.1/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Very good

Nancy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great view of the harbor and city. Freindly service and very clean. Comfortable beds and pillows.
William, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Better options available
Good location. It was a bit dated. My shower didn’t work at all at first and then after repair, barely worked. Beds are rock hard. Doesn’t have near the amenities or charm of other hotels in the area for a similar price.
Ryan, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

michael, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

road trip
Lorie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Location and comfort!!
We had a lovely corner suite with amazing views of the harbour. We enjoyed room service and the coffee shop. Such a beautiful location in a beautiful city.
Judy, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay!
Reception was very accommodating and great to deal with, Emily was her name.
Jason, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Relaxation
Juanita, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Greg, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Terrible stay in this hotel. This is seriously outdated hotel in Victoria including television. They don't have microwave as well. The staff needs more training as they don't give consistent information. One example is, I phoned 2 days before the check in to ask if we can have an early check-in because the available ferry online was too early the staff named Alicia said absolutely yes don't be shy to request for an early check in, call again on the day to remind us. 2 hours before arrival at Victoria, I spoke again with Alicia at 12:30pm and said your room that time will be ready. We arrived in the hotel at 2pm and unfortunately the room is not ready yet. The front desk as well don't know if the parliament building is open on Sundays. Regarding baggages they told us to wait for the bell boy and waited for 30 mins only to know the bell boy went home and we are waiting for nothing. We were told to come early that it is possible to early check in to come in only to find out there is no ready room for us.
Jeannie Gay, 1-night family trip
Verified Hotels.com guest review