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All properties in Acapulco (and vicinity), Guerrero, Mexico

Hotel Elcano

3.5-star beachfront hotel with outdoor pool, near Condesa Beach

  • Free WiFi and free parking
From
€58

Property renovations and closures

  • The property is closed between April 04 and April 30.

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  • Hotel Elcano
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Hotel Elcano. Image 1 of 58.
1 / 58Hotel Elcano
8.2.Very Good.
  • Es un buen hotel, invita a quedarte, pero en mi estancia mi habitación no tenía aire…

    Feb 26, 2021

  • Great place. Loacatiin is good. The restaurant was nice. Good food reasonable prices.…

    Jan 18, 2021

See all 233 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Walkable
Easy parking
Convenient
  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 180 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available

For families

  • Free cribs/infant beds
  • Children's pool
  • Babysitting or childcare (surcharge)
  • Private bathroom
  • Premium TV channels
  • Television

What’s around

  • In Costera Acapulco
  • Condesa Beach - 12 min walk
  • Icacos Beach - 1 min walk
  • El Rollo Acapulco - 12 min walk
  • Diana the Huntress - 23 min walk
  • Gran Plaza Shopping Mall - 36 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Studio, 1 King Bed
  • Standard Room, 2 Queen Beds

What’s around

Landmarks

  • In Costera Acapulco
  • Condesa Beach - 12 min walk
  • Icacos Beach - 1 min walk
  • El Rollo Acapulco - 12 min walk
  • Diana the Huntress - 23 min walk
  • Gran Plaza Shopping Mall - 36 min walk
  • Acapulco Golf Club - 1 min walk
  • Acapulco Convention Center - 8 min walk
  • Casa de la Cultura - 12 min walk
  • Naval History Museum - 15 min walk
  • Playa El Morro - 22 min walk

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 15 min drive
map

At a glance

Hotel size

  • This hotel has 180 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast on weekends (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Free beach cabanas
  • Beach sun loungers
  • Outdoor pool
  • Children's pool
  • Volleyball on site
  • Golfing nearby
  • Surfing/boogie boarding nearby
  • Beach towels

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer

Be entertained

  • 25-inch TV
  • Premium TV channels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Bambuco - This poolside restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Small print

Also known as

  • Elcano Acapulco
  • Elcano Hotel
  • Hotel Elcano
  • Hotel Elcano Acapulco
  • Elcano Hotel Acapulco
  • Elcano Resort Acapulco
  • Hotel Elcano Hotel
  • Hotel Elcano Acapulco
  • Hotel Elcano Hotel Acapulco

Optional extras

Buffet breakfast is offered for an extra charge of MXN 255 per person (approximately)

Babysitting/childcare is available for an extra charge

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Guests are provided with hand sanitizer.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: MXN 1000 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Elcano does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • The property is closed between April 04 and April 30.
  • This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon.
  • Yes, Bambuco offers alfresco dining. Nearby restaurants include El Coctelito de Katan (3-min walk), La Playita Santa Lucia (4-min walk), and El Cabrito (9-min walk).
  • Have fun with nearby activities such as boogie boarding and practice your swing at the nearby golf course. Additional recreation onsite includes volleyball. Hotel Elcano also has an outdoor pool.
8.2.Very Good.
  • 10.0.Exceptional

    Amazing place. Great vintage architecture well kept and clean. Fantastic restaurant and food.

    LS, 2 night romance trip, Dec 4, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Lobby employees lack training. It takes forever to check in . They do not basic stuff, such as open a voucher

    FrankK, 6 night family trip, Nov 8, 2020

    Verified Orbitz guest review

  • 8.0.Very Good

    Great service ,clean place with good stuff i really enjoyed it .

    1 night family trip, Oct 19, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    This was a great hotel! We had a wonderful stay. Pros: -beautiful pool overlooking the beach, extremely clean. Part of the pool is divided as a shallow pool which is nice for sun bathing or very younger kids. -good restaurant on site, also with beachfront tables. We had both breakfast and lunch there; both good. Didn't try the buffet though. -nice little cafe to buy coffee, snacks, etc. as well -entire property very clean; staff out constantly cleaning, sweeping, mopping. Bar service at pool. -all staff members we encountered were very pleasant and polite -big balconies all have full front ocean views -palapas/ beach umbrellas and chairs included for free -lifeguard service on beach seemed very attentive -beach very clean as well, lifeguard even raked the sand. No litter at all on the beach and ocean water was crystal clear. -rooms clean and comfortable, nice classic decor Cons: -a bit older property, but still very well kept up and the blue/white mediterranean type decor made it look more classic styled and not "old" -the hot water in our shower could be a little tempermental but wasn't a big deal at most times -location is slightly farther from the main "action" of the strip but still walkable and plenty of things around. We had a car but taxis seemed plentiful as well. I would definitely recommend this hotel. For the price it was an excellent deal. We were not there during a busy time; pool could maybe become crowded if it were a busy season but for us it was great.

    KKR, 3 night family trip, Mar 17, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great views. Spotlessly clean. Friendly staff. Location. Large rooms.

    5 night romance trip, Feb 22, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Es un hotel ya viejito, pero la limpieza de todo el hotel es evidente. El super servicio en todo momento, los precios justos, la alberca de un tamaño pequeño, pero excelente diseño. La playa muy bien,el servicio en la playa excelente. El buffet de desayuno variado y cada dia diferente, la comida rica. Las porciones de la comida son pequeñas (sobre todo los cocteles y ceviches), pero de buen sazon. Quedamos felices e invitados a volver pronto.

    Utz, 3 night family trip, Dec 26, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice hotel

    I loved it. It is one of my favourite hotels in Acapulco. It is even possible and nice to swim in the beach

    NIDIA, 1 night family trip, Dec 16, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Best deal hotel on the Costera!! Highly recommend

    Great Acapulco hotel with character. Excellent longtime staff who will make you stay even better. Best value on the costera!! Clean and fresh just as it has been for the past 25 years!!

    William, 1 night trip, Apr 6, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Exceptional and friendly service which had not changed over many years. Wonderful location in the heart of everything.

    1 night family trip, Feb 10, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great hotel. Clean and very good staff service. You can walk right into the beach. The hotel DOES have a reception/front desk.

    ViajeroNJ, 2 night trip, Jan 11, 2019

    Verified Travelocity guest review

See all 233 reviews