Hotel Soloha @ Chinatown (SG Clean)

Photo gallery for Hotel Soloha @ Chinatown (SG Clean)

Primary image
Loft | Minibar, in-room safe, soundproofing, iron/ironing board
Suite with Outdoor Tub | Minibar, in-room safe, soundproofing, iron/ironing board
Deluxe Room | Minibar, in-room safe, soundproofing, iron/ironing board
Family Loft | Minibar, in-room safe, soundproofing, iron/ironing board

Overview of Hotel Soloha @ Chinatown (SG Clean)

Hotel Soloha @ Chinatown (SG Clean)

4.0 star property
4-star hotel with bar/lounge, near Gardens by the Bay

7.8/10 Good

69 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bar
  • 24/7 front desk
  • Laundry facilities
Map
12 Teck Lim Rd, Singapore, 088387
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • Room service
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services
For families
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Lift
  • Minibar

Choose dates to view prices

About this area

What's nearby

  • In Downtown Singapore
  • Gardens by the Bay - 30 min walk
  • Marina Bay Sands Skypark - 30 min walk
  • Marina Bay Sands Casino - 32 min walk
  • Orchard Road - 32 min walk
  • Raffles Place - 6 min drive
  • Bugis Street Shopping District - 11 min drive
  • Suntec City - 10 min drive
  • Singapore Flyer - 11 min drive
  • Singapore Botanic Gardens - 13 min drive
  • Universal Studios Singapore - 20 min drive

Getting around

  • Changi Airport (SIN) - 26 min drive
  • Singapore (XSP-Seletar) - 26 min drive
  • Senai International Airport (JHB) - 63 min drive
  • Batam Batu Besar (BTH-Hang Nadim) - 21.8 miles/35 km
  • JB Sentral - 49 min drive
  • Chinatown Station - 8 min walk
  • Outram Park Station - 8 min walk
  • Tanjong Pagar Station - 10 min walk

About this property

Hotel Soloha @ Chinatown (SG Clean)

4-star hotel in the heart of Downtown Singapore
You can look forward to dry cleaning/laundry services, a bar and a 24-hour business centre at Hotel Soloha @ Chinatown (SG Clean). Stay connected with free in-room WiFi.
Other perks include:
  • Continental breakfast (surcharge), a 24-hour front desk and luggage storage
  • Concierge services, smoke-free property and tour/ticket information
  • A lift and a front desk safe
  • Guest reviews speak well of the helpful staff and location
Room features
All guest rooms at Hotel Soloha @ Chinatown (SG Clean) offer perks, such as air conditioning, in addition to amenities, such as complimentary wireless Internet access and safes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Smart TVs with Netflix
  • Electric kettles, daily housekeeping and phones

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of SG Clean (Singapore)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 45 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 2:00 AM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Customers may be requested by the property to provide documentation of recent travel history (such as passport immigration stamps) and/or complete a health declaration.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Bar/lounge
  • Room service (limited hours)

Working away

  • 24-hour business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Grab bar near toilet

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • Smart television
  • Netflix

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: SGD 150 per accommodation, per stay

Optional extras

  • Continental breakfast is offered for an extra charge of SGD 15 for adults and SGD 10 for children (approximately)

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Children & extra beds

  • Rollaway beds are available for SGD 88 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore) guidelines.

Policies

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Soloha
Hotel Soloha @ Chinatown
Soloha Chinatown Sg Clean
Hotel Soloha @ Chinatown (SG Clean) Hotel
Hotel Soloha @ Chinatown (SG Clean) Singapore
Hotel Soloha @ Chinatown (SG Clean) Hotel Singapore
Hotel Soloha @ Chinatown (SG Clean Staycation Approved)

Frequently asked questions

Does Hotel Soloha @ Chinatown (SG Clean) offer free cancellation for a full refund?
Yes, Hotel Soloha @ Chinatown (SG Clean) does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Soloha @ Chinatown (SG Clean)?
As of 1 October 2022, prices found for a 1-night stay for 2 adults at Hotel Soloha @ Chinatown (SG Clean) on 18 October 2022 start from €126, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Soloha @ Chinatown (SG Clean)?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Soloha @ Chinatown (SG Clean)?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Soloha @ Chinatown (SG Clean)?
Sorry, there's no on-site parking at Hotel Soloha @ Chinatown (SG Clean).
What are the check-in and check-out times at Hotel Soloha @ Chinatown (SG Clean)?
You can check in from 3:00 PM - 2:00 AM. Check-out time is 11:00 AM.
Is there an on-site casino at Hotel Soloha @ Chinatown (SG Clean)?
No, this hotel doesn't have a casino, but Resort World Sentosa Casino (8-min drive) and Marina Bay Sands Casino (9-min drive) are both nearby.
Are there restaurants at or near Hotel Soloha @ Chinatown (SG Clean)?
Yes. Nearby restaurants include Rhubarb Le Restaurant (3-min walk), Praelum Wine Bistro (4-min walk) and Xiao Ya Tou (4-min walk).
What's the area around Hotel Soloha @ Chinatown (SG Clean) like?
Hotel Soloha @ Chinatown (SG Clean) is in Downtown Singapore, a short 8-minute walk from Chinatown Station and 18 minutes' walk from Raffles Place. Travellers say that this hotel is in a good location.

Overall score and ratings

7.8

Good

8.4/10

Cleanliness

8.5/10

Staff & service

7.3/10

Amenities

8.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

2/10 Poor

Pei Pei, 1-night trip
Verified Hotels.com guest review

6/10 Good

Dezhi, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Awful stay. No bedding in room and a filthy mattress to sleep on. Made multiple calls to reception and emtpy promises to send a blanket. No blanket arrived. Calls started to get hung up so I had to get dressed and go downstairs to verbally complain. Finally got a blanket at 7AM having spending most of the night shivering and trying to stay comfortable using the towels as covers. The AC unit also squealed all night with a high pitch whine. Needless to say I left exhausted and disgusted. Would NOT recommend
Nicholas, 1-night business trip
Verified Expedia guest review

2/10 Poor

Friendly Staff but BAD hotel layout.
Service was great and the staff was super helpful and friendly (except for the receptionist during the evening). Ive stayed in the loft and honestly the stairs is not really safe. Ive slipped and fell on my last day unfortunately. Ive injured myself in that event with bruises and abrasion, at both my arms and back. The toilets also was badly positioned especially the toilet bowl seating arrangement.
2-night trip
Verified Hotels.com guest review

4/10 Fair

Michael, 4-night trip
Verified Expedia guest review

10/10 Exceptional

SITI, 2-night trip
Verified Expedia guest review

6/10 Good

Eddy, 1-night trip
Verified Hotels.com guest review

4/10 Fair

I was quite disappointed with the outdoor bathtub. It was the only reason why I wanted to staycation with this hotel. But the outdoor bathtub is not private. I dont feel safe when I used it. Not worth the money. Check in at 3pm check out at 11am. I wont go here again for the price that I am paying
farzana, 2-night romance trip
Verified Expedia guest review

6/10 Good

Location is my only highlight.
I just planned this staycation for the sole purpose of the bathtub advertised in photos. Each room is different and mine was not the one advertised. No lovely green space. The tub was nice but just a tiny corner with a small barrier to next rooms tub. The couple next door were playing music in their tub. Zero privacy. The hotel is in a fabulous area. Zero complaints on that. Room was very small. Light under bed doesn’t turn off. The cleanliness of bathroom was not great. Mildew around soap dispenser. Needed a thorough cleaning. I was told there was water in room, but had to go down to ask for it. Shampoo was empty. Bed was okay but Aircon right over your head. No way to escape. Free drinks but only barley and very local options.
Leanne, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Terrible check-in and rude service
TERRIBLE SERVICE, HORRIBLE SMALL ROOM - Paid for room upgrade with bath tub - Hotel check-in staff (Iswaran) was new and rude at check-in, refusing to let us check in early even though the room was ready and it was raining heavily outside - Eventually he let us have the room 30mins beforehand but gave us the room card while he was on the phone and as such we were not informed about the check out time was at 11am - At 11am the next day we were asked to check out to our surprise as most hotels check out time is at 12noon - We told him we had just returned from buying brunch and needed to eat in the room as there was no dining out available before being able to check out. He said ok - But when we checked out at 12+, staff Iswaran proceeded to charge us $17.66 for 1 hour late check out without being authorised to do so - I called the hotel on 9 July 2021 to inform about unauthorised charge but again he was very rude and refused to waive off the charge. - Service was definitely super poor and destroyed our boutique hotel experience. - The room itself is also very dark and dim - It had rained outdoors and no one came to keep nor dry t the cushions and sofa, I had to do it myself. - HORRIBLE EXPERIENCE AND WILL NOT COME AGAIN. DO NOT RECOMMEND.
Zing, 1-night trip
Verified Hotels.com guest review