Victoria Jungfrau Grand Hotel & Spa

Photo gallery for Victoria Jungfrau Grand Hotel & Spa

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Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Terrace/patio

Overview of Victoria Jungfrau Grand Hotel & Spa

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Victoria Jungfrau Grand Hotel & Spa

5.0 star property
5-star ski hotel with spa, near Lake Brienz

9.4/10 Exceptional

351 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
The price is €537
Price available on 01/08/2022
Map
Höheweg 41, Interlaken, BE, 3800
Main amenities
  • Daily housekeeping
  • Golf course
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Free ski shuttle
  • Ski storage
  • Ski passes
  • 1 indoor and 3 outdoor tennis courts
  • 24-hour fitness centre
  • Sauna
For families
  • Children stay free
  • Cots/infant beds (surcharge)
  • Babysitting (surcharge)
  • Fridge
  • Connecting/adjoining rooms available
  • Separate bedroom
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Central Interlaken
  • Mystery Rooms - 11 min walk
  • Lake Brienz - 32 min walk
  • Lake Thun - 35 min walk
  • Interlaken Casino - 1 min drive
  • Staubbach Falls - 24 min drive
  • Giessbach Falls - 14 min drive
  • Trummelbach Falls - 24 min drive
  • Jungfraujoch - 24 min drive
  • Jungfraujoch Sphinx Observatory - 24 min drive
  • Panorama Bridge Sigriswil - 22 min drive

Getting around

  • Bern (BRN-Belp) - 44 min drive
  • Interlaken West Station - 7 min walk
  • Interlaken West Ferry Terminal - 9 min walk
  • Interlaken Harderbahn Station - 11 min walk
  • Airport shuttle (surcharge)
  • Free ski shuttle

About this property

Victoria Jungfrau Grand Hotel & Spa

Victoria Jungfrau Grand Hotel & Spa features ice skating and a free ski shuttle, plus you'll be within a 15-minute walk of Mystery Rooms. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy or hydrotherapy, and Sapori, one of 2 restaurants, serves Italian cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include a golf course, an indoor pool and an outdoor pool. Skiers will appreciate access to ski passes and storage. Fellow travellers love the helpful staff and breakfast.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 216 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare*

Pets

  • Pets allowed (2 per room)*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (CHF 35 per night)
  • On-site valet parking (CHF 35 per night)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle (available 24 hours)*

Off-site

  • Free ski shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • BBQs
  • Private picnics
  • 24-hour room service

Taking the kids

  • Children stay free
  • Supervised childcare (surcharge)

What to do

  • Tennis lessons
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Golfing
  • Ropes course
  • Helicopter/aeroplane tours
  • Ice skating
  • Shopping
  • Pool table
  • Fishing
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Waterskiing nearby
  • Skydiving nearby
  • Sledging nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (6641 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • 24-hour fitness centre
  • 18 holes of golf
  • An outdoor pool
  • An indoor pool
  • Shopping centre on site
  • Full-service spa
  • Indoor tennis courts
  • 3 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

Languages spoken

  • English
  • French
  • German
  • Italian

Ski

  • Free ski shuttle
  • Ski passes
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Skiing lessons nearby
  • Snowboarding nearby
  • Ski hire shops

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Heating
  • Minibar
  • Espresso maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Free toiletries
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

NESCENS has 20 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

Dining

Sapori – This restaurant specialises in Italian cuisine and serves lunch and dinner.
La Terrasse Brasserie – This brasserie only serves dinner. Open selected days.

Awards and affiliations

Victoria Jungfrau Grand Hotel & Spa is listed in the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April to 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night
  • Christmas Eve (24 December) gala dinner per adult: CHF 470
  • Christmas Eve (24 December) gala dinner per child: CHF 235 (from 4 to 12 years old)
  • New Year's Eve (31 December) gala dinner per adult: CHF 440.00
  • New Year's Eve (31 December) gala dinner per child: CHF 220.00 (from 4 to 12 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of CHF 45 for adults and CHF 45 for children (approximately)
  • Airport shuttle service is offered for an extra charge of CHF 660 per vehicle (one way)
  • Early check-in can be arranged for an extra charge of CHF 50 (subject to availability)
  • Late checkout can be arranged for an extra charge of CHF 50 (subject to availability)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Cots/infant beds are available for CHF 60.0 per night
  • Rollaway beds are available for CHF 145.0 per night

Pets

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Pets are allowed for an extra charge of CHF 35 per pet, per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Self-parking costs CHF 35 per night
  • Valet parking costs CHF 35 per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Reservations are required for massage services, spa treatments and private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Victoria Jungfrau Grand Hotel Interlaken
Victoria Jungfrau Grand Hotel
Victoria Jungfrau Grand Interlaken
Victoria Jungfrau Grand
Victoria Jungfrau Grand Hotel And Spa
Victoria Jungfrau Grand Spa
VICTORIA-JUNGFRAU Grand Hotel Interlaken
VICTORIA-JUNGFRAU Grand Hotel
VICTORIA-JUNGFRAU Grand Interlaken
VICTORIA-JUNGFRAU Grand
Victoria Jungfrau Grand Hotel Spa
Victoria Jungfrau & Interlaken
VICTORIA JUNGFRAU Grand Hotel Spa
Victoria Jungfrau Grand Hotel & Spa Hotel
Victoria Jungfrau Grand Hotel & Spa Interlaken
Victoria Jungfrau Grand Hotel & Spa Hotel Interlaken

Frequently asked questions

Overall score and ratings

9.4

Exceptional

9.4/10

Cleanliness

9.4/10

Staff & service

9.3/10

Amenities

9.3/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

Superb
Beautiful place, helpful staff, great location, best breakfast
Roshan, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Overall pleasant but unfortunately not what I expected based off the photos alone. As well the room was not soundproof at all, for the price paid I expect more.
Goldiss, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent location! Excellent Staff! Excellent Amenities! Excellent Rooms!
evrim, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful Swiss Hotel.
Beautiful hotel. In the heart of Interlaken. Close to the train station + short driving distance to the Falls. Looked like a great spa but we couldn’t use it because of Covid. - you need a Swiss Covid QR to enter Spas + restaurants. Otherwise a beautiful experience.
Pietro, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice luxury hotel w excellent amenities and good service
Shan, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful place great location and great service
Omar, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

John Mark, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Susan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joshua, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The service was top notch. The staff is very attentive to one’s needs while visiting. They made our stay very special. Thank you
1-night trip
Verified Hotels.com guest review