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1 room, 2 adults

Steigenberger Frankfurter Hof

5-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.
Great for families

Good to know

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Free WiFi
Am Kaiserplatz, Bethmannstraße 33, Frankfurt, HE, 60311, Germany

Luxury hotel with 3 restaurants, near Romerberg
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Germany may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Great location Feb 12, 2020
  • I got an extra bed and in the middle of the night on side of the bed fell down, every one…Jan 1, 2020

Steigenberger Frankfurter Hof

from €200
  • Superior Room
  • Junior Suite
  • Deluxe Double Room
  • Executive Suite, 1 Double Bed
  • Studio Suite, 1 King Bed
  • Deluxe Room (Grand)
  • Presidential Suite
  • Superior Room

What’s around Steigenberger Frankfurter Hof

Landmarks

  • In Innenstadt
  • Romerberg - 7 min walk
  • Alte Oper - 10 min walk
  • Frankfurt Trade Fair - 19 min walk
  • Maintower - 5 min walk
  • Zeil Shopping District - 5 min walk
  • Römer - 7 min walk
  • Frankfurt Cathedral - 10 min walk

Getting around

  • Frankfurt Airport (FRA) - 21 min drive
  • Mainz (QFZ-Mainz Finthen) - 36 min drive
  • Frankfurt (Main) Central Station - 10 min walk
  • Frankfurt (Main) Ost Station - 4 min drive
  • Frankfurt am Main West Station - 5 min drive
  • Willy Brandt Platz U-Bahn - 3 min walk
  • Frankfurt (M) Hauptwache Station - 7 min walk
  • Dom-Romer U-Bahn - 9 min walk

At a glance

Key facts

Hotel size

  • This hotel has 303 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Germany may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No onsite parking

  • Offsite parking nearby (EUR 25 per day)

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • 3 restaurants
  • 2 coffee shops/cafés
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 13735
  • Conference space size (meters) - 1276
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1872
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Terrace
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • Arabic
  • English
  • French
  • German
  • Hindi
  • Italian
  • Japanese
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Swedish
  • Turkish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Separate sitting area
Freshen up
  • Deep soaking bathtub
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

THE SPA Frankfurter Hof has 7 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily.

Dining

Restaurant Français - This restaurant specializes in French cuisine and serves lunch and dinner. 1-star Michelin rating. Open select days.

Oscar's - This brasserie specializes in international cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Autorenbar - This bar serves light fare only.

Steigenberger Frankfurter Hof’s small print

Also known as

  • Frankfurter Hof
  • Steigenberger Frankfurter Hof Hotel Frankfurt
  • Steigenberger Frankfurter Hof Hotel
  • Steigenberger Frankfurter Hof Hotel
  • Steigenberger Frankfurter Hof Frankfurt
  • Steigenberger Frankfurter Hof Hotel Frankfurt
  • Frankfurter Hof Steigenberger
  • Frankfurter Steigenberger Hof
  • Steigenberger Frankfurter
  • Steigenberger Frankfurter Hof
  • Steigenberger Hof
  • Steigenberger Hof Hotel
  • Steigenberger Hof Hotel Frankfurter
  • Steigenberger Frankfurter Hof Frankfurt

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 2.00 per person, per night

Deposit: EUR 100.00 per night

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Parking is available nearby and costs EUR 25 per day

Rollaway beds are available for EUR 90.0 per night

Full breakfast is offered for an extra charge of EUR 38 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Steigenberger Frankfurter Hof

  • Does Steigenberger Frankfurter Hof offer free cancellation for a full refund?
    Yes, Steigenberger Frankfurter Hof does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Steigenberger Frankfurter Hof?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Steigenberger Frankfurter Hof?
    Sorry, there's no onsite parking at Steigenberger Frankfurter Hof.
  • Are pets allowed at Steigenberger Frankfurter Hof?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Steigenberger Frankfurter Hof?
    You can check in from 2:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
  • Are there restaurants at or near Steigenberger Frankfurter Hof?
    Yes, there are 3 onsite restaurants, featuring alfresco dining and French cuisine. The dining venue will be unavailable from May 21 2020 to March 1 2021 (dates subject to change). Nearby restaurants include Klosterhof (3-min walk), Heimat (4-min walk), and Taj tandoori (4-min walk).
  • Is there an onsite casino at Steigenberger Frankfurter Hof?
    No, this hotel doesn't have a casino, but Casino Bad Homburg (17-min drive) is nearby.
  • What is there to do at Steigenberger Frankfurter Hof and nearby?
    Steigenberger Frankfurter Hof has a spa and a 24-hour health club.

Recent reviews

Superb 9.0 From 551 reviews

Very Good 8.0
Stay too short. Lovely character hotel in a great location. Room sizes were superb!
Christopher, ie1 night romance trip
Exceptional 10.0
Best hotel in Germany
Best hotel in Germany. Comparing with other 5 star hotels in Germany this hotel have far better service quality. Whenever I visit Frankfurt in the future I will stay in this hotel.
JAN, ie1 night family trip
Exceptional 10.0
Excellent hotel for weekend stay.
We came to visit an art gallery and discovered a fun part of downtown Frankfurt. Great time in great hotel.
Robert, ie1 night romance trip
Very Good 8.0
The hotel is great but don't use the Oscar's restaurant which belongs to the hotel if you would like to avoid low quality food.
ie1 night romance trip
Very Good 8.0
Breakfast expensive and food not hot. Drinks very expensive
fintan, ie2 night business trip
Fair 4.0
Not what i expected
Shower was awful. 10 seconds super cold following 10 seconds boiling water. Staff not helful. Room awful view
Luis ignacio, us1 night business trip
Exceptional 10.0
The food was really good. At the end we just ate all our meals in the hotel.
Mounia, us2 night family trip
Very Good 8.0
Nice hotel. Professional staff. Perfect for business trips
gb2 night business trip
Very Good 8.0
Beautifully hotel in a great location. No vip perks or acknowledgment though.
us1 night romance trip
Good 6.0
Very expensive breakfast unbelievable not a big deal
ken, ca4 night business trip

Steigenberger Frankfurter Hof