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Hotel Indigo Chester, an IHG Hotel

Photo gallery for Hotel Indigo Chester, an IHG Hotel

Exterior
Deluxe Room, 1 King Bed, Balcony (Premium) | Balcony
Premium bedding, in-room safe, desk, laptop workspace
Standard Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace
Standard Room | Premium bedding, in-room safe, desk, laptop workspace

Overview of Hotel Indigo Chester, an IHG Hotel

Hotel Indigo Chester, an IHG Hotel

4.0 star property
4-star hotel in Chester with restaurant and bar/lounge

9.4/10 Exceptional

642 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
  • Restaurant
Map
Grosvenor Park Road, Chester, England, CH1 1QQ

Room options

About this area

What's nearby

  • Chester Zoo - 14 min drive

Getting around

  • Manchester Airport (MAN) - 43 min drive
  • Liverpool (LPL-John Lennon) - 47 min drive
  • Chester Station - 8 min walk
  • Bache Station - 8 min drive
  • Ellesmere Port Station - 11 min drive

Restaurants

  • Koconut Grove - 3 min walk
  • To Koutouki - 3 min walk
  • City Spice - 3 min walk
  • Forest House - 3 min walk
  • The Yard - 3 min walk

About this property

Hotel Indigo Chester, an IHG Hotel

Located near a train station, Hotel Indigo Chester, an IHG Hotel is a great choice for a stay in Chester. For a bite to eat, guests can visit Hotel Indigo Restaurant, which serves breakfast, lunch and dinner. Fellow travellers say good things about the comfortable beds and helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 75 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Off-site parking nearby (GBP 12 per day; discounts available)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) on weekday mornings 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Private dining
  • Private picnics
  • 24-hour room service

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Hand-held shower heads
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • Smart television

Home comfort

  • Air conditioning
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling

Special features

Dining

Hotel Indigo Restaurant – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of GBP 15.00 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Parking is available nearby and costs GBP 12 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Indigo Chester
Indigo Chester, An Ihg
Hotel Indigo Chester an IHG Hotel
"Hotel Indigo Chester an IHG Hotel"
Hotel Indigo Chester, an IHG Hotel Hotel
Hotel Indigo Chester, an IHG Hotel Chester
Hotel Indigo Chester, an IHG Hotel Hotel Chester

Frequently asked questions

Does Hotel Indigo Chester, an IHG Hotel offer free cancellation for a full refund?
Yes, Hotel Indigo Chester, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Indigo Chester, an IHG Hotel?
As of 28 January 2023, prices found for a 1-night stay for 2 adults at Hotel Indigo Chester, an IHG Hotel on 5 February 2023 start from €106, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Indigo Chester, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Indigo Chester, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Indigo Chester, an IHG Hotel?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Hotel Indigo Chester, an IHG Hotel?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Are there restaurants at or near Hotel Indigo Chester, an IHG Hotel?
Yes, there's an on-site restaurant, Hotel Indigo Restaurant. Nearby restaurants include To Koutouki (3-min walk), City Spice (3-min walk) and Forest House (3-min walk).
What's the area around Hotel Indigo Chester, an IHG Hotel like?
Hotel Indigo Chester, an IHG Hotel is a short 8-minute walk from Chester Station and 14 minutes' walk from Chester City Walls. Travellers say that this hotel is in a good location.

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.5/10

Staff & service

9.2/10

Amenities

9.7/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Good

Lloyd, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely room
Racecourse room
Tricia, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome
Great 2 nught stay breakfast was loving the first morning however the second morning it was cold we had eggs Benedict room very clean and hotel very modern parking was an issue
Mark, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marc, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shih-Ping, 1-night trip
Verified Hotels.com guest review

8/10 Very good

A uniquely stylish Hotel!
A uniquely stylish hotel, great quality service, accommodation and location. Our room and bathroom was very clean, new ans hi-spec with an amazing luxurious shower, fittings and fixtures. The free room treats also a great touch. Comfortable and very clean. My only tiny gripe was no window. I do like a little fresh air but the AC was very effective. Wonderful 9/10 would stay again. The breakfast was very tasty, the service superb, Steve is a credit to the hotel breakfast staff, a friendly and expedient server. Thank you all!
Victoria, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Neil, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maureen, 1-night trip
Verified Hotels.com guest review