6/10 Good
17 September 2023
Great location , some minor cleanliness issues
Check in was great ! I think his name was Frank and he was so friendly and helpful ! But later that evening we found. A blood stain on our comforter and I called the front desk and a women’s answered and seemed annoyed that I asked for a new comforter , no apologies or anything . A friendly man came to our room and handed me a duvet cover and apologized that they had no more comforters . Find it odd that a hotel that size wouldn’t have 1 extra comforter . Then when I woke up in the night to use the bathroom there was a cockroach on the toilet seat . The hotel is actually in good condition , just isn’t being cleaned properly . Elevator smelled terrible only because the carpet is SO dirty . A quick carpet clean would change everything . Hotel is in great location and breakfast area was clean and great full breakfast .
Monika
Monika, 1-night family trip
Verified Hotels.com guest review