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Marriott Tuxtla Gutierrez Hotel

Photo gallery for Marriott Tuxtla Gutierrez Hotel

Exterior
Outdoor pool
Outdoor pool
Premium bedding, down duvets, in-room safe, desk
Executive Room, 2 Double Beds | Premium bedding, down duvets, in-room safe, desk

Overview of Marriott Tuxtla Gutierrez Hotel

Marriott Tuxtla Gutierrez Hotel

4.5 star property
Luxury hotel in Tuxtla Gutierrez with 2 restaurants and outdoor pool

8.8/10 Fabulous

1,000 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Boulevard Dr. Belisario Domínguez 1195, Col. Santa Elena, Tuxtla Gutierrez, CHIS, 29060

Room options

About this area

What's nearby

  • Tuxtla Guitierrez Central Square - 12 min drive
  • Canon del Sumidero National Park - 59 min drive

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 55 min drive
  • Area shuttle (surcharge)

Restaurants

  • El Rincon De Josefina - 4 min walk
  • Dickens Coffee Shop - 9 min walk
  • Vips - 10 min walk
  • Hamburgueseria Curcuma - 12 min walk
  • La Calabaza Encantada - 13 min walk

About this property

Marriott Tuxtla Gutierrez Hotel

Enjoy your visit to Tuxtla Gutierrez with a stay at Marriott Tuxtla Gutierrez Hotel. Guests can indulge in spa services, and Condimento, one of 2 restaurants, serves breakfast, lunch and dinner. An outdoor pool, a bar/lounge and a fitness centre are other highlights at this luxurious hotel. The pool and comfortable beds get great marks from fellow travellers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 210 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (3-device limit)

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking and van parking on site

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–noon
  • 2 restaurants
  • Bar/lounge
  • Swim-up bar
  • Room service (limited hours)

Travelling with children

  • Children's pool

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services

Facilities

  • 5 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • An outdoor pool
  • Spa services
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Lever door handles
  • Step-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 49-inch plasma TV
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Down duvet
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (3-device limit)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available.

Dining

Condimento – This restaurant serves breakfast, lunch and dinner.
La Mansion – This restaurant specialises in international cuisine. Open selected days.

Fees & policies

Optional extras

  • Breakfast costs between MXN 255 and MXN 255 for adults, and MXN 115 and MXN 115 for children (approximately)
  • Local area shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Commitment to Clean (Marriott) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Marriott Tuxtla Gutierrez Hotel
Marriott Tuxtla Gutierrez
Marriott Tuxtla Gutierrez Hotel Mexico - Chiapas
Camino Real Hotel Tuxtla Gutierrez
Marriott Tuxtla Gutierrez
Marriott Tuxtla Gutierrez Hotel Hotel
Marriott Tuxtla Gutierrez Hotel Tuxtla Gutierrez
Marriott Tuxtla Gutierrez Hotel Hotel Tuxtla Gutierrez

Frequently asked questions

Does Marriott Tuxtla Gutierrez Hotel offer free cancellation for a full refund?
Yes, Marriott Tuxtla Gutierrez Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Marriott Tuxtla Gutierrez Hotel?
As of 29 November 2022, prices found for a 1-night stay for 2 adults at Marriott Tuxtla Gutierrez Hotel on 11 December 2022 start from €63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Marriott Tuxtla Gutierrez Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Marriott Tuxtla Gutierrez Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Marriott Tuxtla Gutierrez Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Marriott Tuxtla Gutierrez Hotel?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Marriott Tuxtla Gutierrez Hotel?
You can check in from 3:00 PM - midnight. Check-out time is 1 PM. Contactless social distancing and check-out are available.
What is there to do at Marriott Tuxtla Gutierrez Hotel and nearby?
Marriott Tuxtla Gutierrez Hotel has an outdoor pool and a sauna, as well as a fitness centre and a garden.
Are there restaurants at or near Marriott Tuxtla Gutierrez Hotel?
Yes, there are 2 on-site restaurants, featuring international cuisine. Nearby restaurants include El Rincon De Josefina (4-min walk), Dickens Coffee Shop (9-min walk) and Vips (10-min walk).
What's the area around Marriott Tuxtla Gutierrez Hotel like?
Marriott Tuxtla Gutierrez Hotel is a short 6-minute walk from Cana Hueca Park and 16 minutes' walk from Plaza Crystal Shopping Mall. Travellers say that the hotel is in a great location.

Overall score and ratings

8.8

Fabulous

8.9/10

Cleanliness

9.1/10

Staff & service

8.5/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Alejandra Marcela, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

old bathroom
The hotel room was kind of damaged, the floors and especially in the bathroom. The bathtub was not very clean and it really needed to be remodeled or raplaced.
Delia, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

The front desk staff didn’t look to happy .
claudia, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

This is a stunningly gorgeous property with panoramic views of the city and a helpful and attentive staff.
Scott, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Bryan, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Very friendly staff and very polite
Nadia, 1-night romance trip
Verified Expedia guest review

8/10 Very good

It is nicer than other hotels nearby. I have stayed at the main ones close by but the Marriott is across the street from extremely loud bars and I did not sleep until 4:00 am.
Claudia, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The site was very quiet. The pool area was very attractive. The check-in and restaurant staff were very helpful and polite.
Barry, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

I liked the sense of security and comfort.
Fernando, 9-night family trip
Verified Expedia guest review

10/10 Exceptional

Luca Sebastián, 1-night trip
Verified Expedia guest review