4/10 Fair
22 May 2023
Unclean room
We visited Seattle and stayed at the Warwick for my daughter’s birthday and first time in Seattle.
The room was dirty when we went up to our room. I called and notified the front desk at which point they asked that I leave the room for the supervisor to check on the room. I waiting outside to then see a housekeeper come and clean the room. I went down to the lobby knowing this would take awhile. After 30 minutes and no word, I went to the desk to ask. They told me it was ready and we headed up still to find the housekeeper in the room for 15 more minutes. There was no apology or notification when it was finished we had to go up and check ourselves. All the employees seemed unhappy and most did not give any eye contact. Will not be staying here again.
Verified traveller
1-night family trip
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