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All properties in Chicago, Illinois, United States of America
1 room, 2 adults

The Ritz-Carlton, Chicago

5-star5 stars
160 E Pearson Street, Chicago, IL, 60611, United States of America

Luxury hotel with full-service spa, connected to a shopping center, near Water Tower Place
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Service
Fantastic service
Wellness Area
Great wellness & sports facilities
Pool
Great pool
Cleanliness
Quite clean

The Ritz-Carlton, Chicago

from €306
  • Deluxe Room, 1 King Bed, City View
  • Room, Lake View
  • Room, 2 Double Beds, City View
  • Executive Suite, Michigan Avenue View
  • Water Tower Suite
  • Lakeside Suite
  • Club Room, 1 King Bed, City View
  • Club Room, 1 King Bed, Lake View
  • Club Room, 2 Double Beds
  • Executive Suite, 1 Bedroom (Lounge Access)
  • Club Suite, 1 Bedroom, Lakeside (Lounge Access)

What’s around The Ritz-Carlton, Chicago

Landmarks

  • In Near North Side
  • Water Tower Place - 2 min walk
  • John Hancock Center - 3 min walk
  • Navy Pier - 18 min walk
  • Grant Park - 20 min walk
  • Chicago Riverwalk - 20 min walk
  • House of Blues Chicago - 20 min walk
  • Chicago Theatre - 20 min walk

Getting around

  • O'Hare Intl. Airport (ORD) - 27 min drive
  • Midway Intl. Airport (MDW) - 23 min drive
  • Chicago, IL (PWK-Chicago Executive) - 34 min drive
  • Millennium Station - 20 min walk
  • Chicago Van Buren Street Station - 29 min walk
  • Chicago Museum Campus-11th Street Station - 3 min drive
  • Chicago Station (Red Line) - 7 min walk
  • Grand Station (Red Line) - 13 min walk
  • Chicago Station (Brown Line) - 16 min walk

At a glance

Key facts

Hotel size

  • This hotel has 434 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is noon
  • Express check-in
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets allowed *

  • Up to 25 lbs

Internet

  • WiFi in rooms *

Transport

Parking

  • Valet parking *

  • Electric vehicle charging point

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa tub
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Sailing nearby
  • Steam room
  • Sauna
Working away
  • Business center
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Grab bar - near toilet
Languages Spoken
  • English
  • French
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Turndown service
  • Premium bedding
Freshen up
  • Designer toiletries
  • Hair dryer
Be entertained
  • Smart TV
  • Netflix
  • Pay movies
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, THE RITZ-CARLTON SPA. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

The Ritz-Carlton, Chicago’s small print

Also known as

  • Chicago Four Seasons Hotel
  • The Ritz-Carlton Chicago (a Four Seasons Hotel) Hotel Chicago
  • The Ritz-Carlton Chicago (a 4 Seasons Hotel)
  • Ritz Chicago
  • The Ritz Carlton, Chicago
  • The Ritz-Carlton, Chicago Hotel
  • The Ritz-Carlton, Chicago Chicago
  • The Ritz-Carlton, Chicago Hotel Chicago
  • Chicago Ritz-Carlton
  • Four Seasons Hotel Chicago Ritz-Carlton
  • Ritz-Carlton Chicago
  • Ritz-Carlton Chicago Four Seasons
  • Ritz-Carlton Chicago Four Seasons Hotel
  • Ritz-Carlton Four Seasons
  • Ritz-Carlton Four Seasons Hotel
  • Ritz-Carlton Chicago Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 5:30 AM to 10 PM.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Guests are provided with hand sanitizer.

    The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Optional extras

    Self parking costs USD 48.00 per day

    Valet parking costs USD 76.00 per night with in/out privileges

    Rollaway beds are available for USD 40 per night

    Babysitting/childcare is available for an extra charge

    Pets are allowed for an extra charge of USD 100 per pet, per stay

    WiFi is available in guestrooms for USD 14.95 per night (rates may vary)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for The Ritz-Carlton, Chicago

    • Does The Ritz-Carlton, Chicago offer free cancellation for a full refund?
      Yes, The Ritz-Carlton, Chicago does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is The Ritz-Carlton, Chicago currently open?
      This property is closed from March 30 2020 to July 28 2020 (dates subject to change).
    • Is parking offered at The Ritz-Carlton, Chicago?
      Yes. Self parking costs USD 48.00 per day. Valet parking costs USD 76.00 per night.
    • Is there a pool at The Ritz-Carlton, Chicago?
      Yes, there's an indoor pool. Guests have pool access from 5:30 AM to 10 PM.
    • Are pets allowed at The Ritz-Carlton, Chicago?
      Yes, pets are welcome, with a maximum weight of 25 lbs per pet. There's a charge of USD 100 per pet, per stay.
    • What are the check-in and check-out times at The Ritz-Carlton, Chicago?
      You can check in from 4 PM to midnight. Check-out time is noon.
    • Are there restaurants at or near The Ritz-Carlton, Chicago?
      Yes, there's an onsite restaurant. Nearby restaurants include Mity Nice Grill (1-min walk), Ghirardelli Chocolate Shop (3-min walk), and Glazed and Infused (3-min walk).

    Recent reviews

    Superb 9.2 From 507 reviews

    Exceptional 10.0
    Very nice clean with extravagant service
    Robert, us2 night trip
    Very Good 8.0
    The little complimentary body wash had a hair stuck in the cap, kinda gross.
    Rebeccah, us3 night family trip
    Exceptional 10.0
    Great location, close to our dinner destination. Friendly staff.
    us1 night trip
    Exceptional 10.0
    Wonderful staff and service. Food was awesome.
    Kon, us1 night family trip
    Very Good 8.0
    Name drew us in but didn't keep us.
    The floor we were on was very loud, the hotel staff besides the guy that checked us in were very curt, not very welcoming, found the food options to the room as lacking compared to other properties we have stayed at. The location was good. We were sold on the name, and frankly they didn't deliver.
    JAMES, us1 night trip
    Exceptional 10.0
    Ritz!...so obviously perfect
    Amazing view, amazing location. Perfect staff, perfect in every way....because it’s the Ritz!
    us1 night trip
    Exceptional 10.0
    Service was wonderful. We were in Chicago for one night passing through to Wisconsin. Our concierge was able to confirm a last minute dinner reservation for us. 5* service
    ca1 night trip
    Poor 2.0
    Room with construction noise
    I was informed on check-in there would be construction at 9pm at night and since I booked through hotels.com they could not tell me about the inconvenience in advance.
    Judy, us1 night business trip
    Very Good 8.0
    It was great thanks
    Niekia, us1 night trip
    Exceptional 10.0
    It’s what you’d expect from the best.
    Great service, good views, fantastic location.
    Kyle, us1 night business trip

    The Ritz-Carlton, Chicago

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