Krystal Vallarta

Photo gallery for Krystal Vallarta

Primary image
On the beach, sun-loungers, beach umbrellas, beach towels
4 outdoor pools
4 outdoor pools
Deluxe Room, Mountain View | In-room safe, blackout curtains, iron/ironing board, free WiFi

Overview of Krystal Vallarta

Krystal Vallarta

3.5 star property
3.5-star beachfront hotel with restaurant, near Cruise Ship Terminal

6.8/10 Good

1,001 verified guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Avenida Las Garzas, Puerto Vallarta, JAL, 48300
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • 4 outdoor pools
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • Fitness centre
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Self parking
For families
  • Supervised childcare (free)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom
  • Cable/satellite TV service

Choose dates to view prices

About this area

What's nearby

  • In South Hotel Zone
  • Cruise Ship Terminal - 9 min walk
  • Bay of Banderas - 45 min walk
  • Malecon - 13 min drive
  • Playa de los Muertos - 18 min drive
  • Nayar Vidanta Golf - 23 min drive
  • Nuevo Vallarta Beach - 30 min drive
  • Playa Mismaloya - 44 min drive
  • Playa Bucerias - 33 min drive

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 13 min drive

About this property

Krystal Vallarta

3.5-star family-friendly hotel in the heart of South Hotel Zone
Cruise Ship Terminal is located near Krystal Vallarta, which provides a beach bar, a corner/local shop and a terrace. With a beachfront location, sunloungers and beach umbrellas, this hotel is the perfect place to soak up some sun. Enjoy the gym, as well as activities such as beach yoga. Free in-room WiFi is available to all guests, along with shopping on site and a garden.
Additional perks include:
  • 4 outdoor pools and a children's pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and tour/ticket information
  • Multilingual staff, ATM/banking services and 5 meeting rooms
  • A gift shop, a porter/bellboy and a 24-hour front desk
  • Guest reviews give top marks for the proximity to the airport
Room features
All guest rooms at Krystal Vallarta offer perks, such as climate-controlled air conditioning, in addition to amenities, such as complimentary wireless Internet access and safes.
More amenities include:
  • Bathrooms with free toiletries
  • Mini fridges, childcare services and cable channels


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)


Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
On-site PCR testing is available for a on-site COVID-19 testing (PCR screening) is available for a fee, and antigen/rapid COVID-19 testing is also available for a fee; reservations required for on-site testing
This information is provided by our partners.

At a glance

Hotel size

  • 388 rooms


  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • The antigen departure testing fee for COVID-19 is waived for US citizens (up to 2 guests per booking) staying 3 nights or more.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cots (infant beds)
  • Free supervised childcare
  • Free children's club


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • On-site self-parking (MXN 50 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Local/corner shop
  • Children's games
  • Toys

What to do

  • On the beach
  • Beach yoga
  • Shopping
  • Golfing nearby

Working away

  • Business centre
  • 5 meeting rooms
  • Conference space (3600 square feet)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas


  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 4 outdoor pools


  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Step-free path to entrance


  • English
  • Spanish

Room amenities

Be entertained

  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer (on request)
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Mini fridge
  • Free bottled water


  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Breakfast costs between MXN 180 and MXN 300 per person (approximately)

Children & extra beds

  • In-room babysitting is available for an extra charge


  • Self-parking costs MXN 50 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

On-site PCR and antigen/rapid COVID-19 testing are both available for a fee; reservations are required for on-site testing.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).


Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Krystal Vallarta Hotel
Krystal Hotel
Krystal Vallarta
Krystal Resort Puerto Vallarta
Nh Hotel Puerto Vallarta
Nh Krystal Vallarta
Nh Krystal Puerto Vallarta
Krystal Hotel Puerto Vallarta
Krystal Puerto Vallarta Hotel Puerto Vallarta
Nh Hotels Puerto Vallarta
Krystal Vallarta Resort
Krystal Resort
Krystal Vallarta Hotel
Krystal Vallarta Puerto Vallarta
Krystal Vallarta Hotel Puerto Vallarta

Frequently asked questions

Does Krystal Vallarta offer free cancellation for a full refund?
Yes, Krystal Vallarta does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Krystal Vallarta?
As of 26 September 2022, prices found for a 1-night stay for 2 adults at Krystal Vallarta on 18 October 2022 start from €97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Krystal Vallarta?
This property confirms that on-site COVID-19 testing (PCR screening) is available for a fee. Furthermore, on-site COVID-19 testing (antigen/rapid screening) is available for a fee, disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Krystal Vallarta?
Yes, there are 4 outdoor pools and a children's pool.
Are pets allowed at Krystal Vallarta?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Krystal Vallarta?
Yes. Self-parking costs MXN 50 per day.
What are the check-in and check-out times at Krystal Vallarta?
You can check in from 3:00 PM - midnight. Check-out time is 11:30 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Krystal Vallarta?
No, this hotel doesn't have a casino, but Vallarta Casino (5-min drive) is nearby.
What is there to do at Krystal Vallarta and nearby?
Have fun during the warmer months with activities such as beach yoga. Enjoy a swim in one of the 4 outdoor swimming pools or use the hotel's other amenities, which include a fitness centre and a garden.
Are there restaurants at or near Krystal Vallarta?
Yes, there's an on-site restaurant. Nearby restaurants include La Vaca Argentina (7-min walk), el oasis Del holi (7-min walk) and Pizzeria La Dolce (7-min walk).
What's the area around Krystal Vallarta like?
Krystal Vallarta is a short 9-minute walk from Cruise Ship Terminal and 4 minutes' walk from La Isla. Travellers say that this hotel is in a good location.

Overall score and ratings






Staff & service




Property conditions & facilities



2/10 Poor

Zareen, 4-night trip
Verified guest review

8/10 Very good

Evelyn itzel, 3-night trip
Verified guest review

4/10 Fair

Lobby area too hot and with mosquitos.
Front lobby area is way too open and with NO A/C! Way too hot and humid with too many mosquitos in the front lobby. You have to wait in line for a long time because they don’t have enough staff. Overall, the hotel needs to be renovated and upgraded.
Raul, 7-night trip
Verified guest review

8/10 Very good

Super friendly staff
Adriana Biridiana, 5-night family trip
Verified Orbitz guest review

6/10 Good

property was good but front desk staff was under staffed. had to wait an hour and a half to register in
ricardo, 4-night family trip
Verified Expedia guest review

2/10 Poor

Not recommended
If rent room only, they require you to wear a plastic wristband and clip it on at the front desk. Really! Like a hospital. Room expensive, no character, noise in hallway not addressed. Their solution? We can move you to another 2am! I would stay away from this hotel.
Arnold, 1-night trip
Verified guest review

6/10 Good

The new tower ocean view has amazing views and very clean. However the food is awful. Dont get the all inclusive your better off going out for food. Pools are nice and staff is friendly the majority of them. Would stay again for the views
Cindy, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Overall happy with the hotel, Greek kind cleaning staff, front desk folks were also very nice.
juan, 5-night family trip
Verified guest review

10/10 Exceptional

Staff is very friendly and courteous Noisy around the swimming pool with all kids
Tony, 7-night family trip
Verified Expedia guest review

6/10 Good

Veronica, 5-night family trip
Verified Expedia guest review