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Shangri-La Kuala Lumpur

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Shangri-La Kuala Lumpur offers a vibrant retreat near the iconic Petronas Twin Towers. Pamper yourself at the spa, unwind by the poolside bar, or explore shopping on site. With free in-room WiFi, a coffee shop/cafe, and helpful staff nearby KLCC Park and Suria KLCC Shopping Centre.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free parking
  • Free Wi-Fi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free shopping centre shuttle
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • Hot tub
  • Pool bar

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Supervised childcare (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is €107
includes taxes & fees
24 May - 25 May

Why we love this property

Work and play paradise
Located in the city center's business district, this hotel features 15 meeting rooms. After work, guests can enjoy the spa, sauna, and poolside bar.
Gourmet trio
This hotel offers a culinary trifecta with its restaurant, cafe, and bar. Guests can start their day with a delicious buffet breakfast.
Wellness sanctuary
The full-service spa offers massages, body scrubs, facials, and reflexology. Fitness facilities and a tranquil garden complement the sauna and hot tub.

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(27 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed

9.2 out of 10
Wonderful
(21 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Horizon Club, Executive Room, 1 King Bed

Horizon Club, Executive Room, 1 King Bed

Horizon Club, Executive Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room, 1 King Bed, Bathtub (Selection)

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed, Bathtub (Selection)

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Single Beds

9.4 out of 10
Exceptional
(12 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Horizon Club, Executive Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Horizon Club, Executive Room, 2 Single Beds

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, 1 King Bed, Non Smoking (Premier)

Premium bedding, minibar, in-room safe, desk

Family Room, 1 King Bed, Non Smoking (Premier)

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive King Room

Premium bedding, minibar, in-room safe, desk

Executive King Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Executive Twin Room

Premium bedding, minibar, in-room safe, desk

Executive Twin Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Horizon Club Executive King Room

Premium bedding, minibar, in-room safe, desk

Horizon Club Executive King Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Horizon Club Executive Twin Room

Premium bedding, minibar, in-room safe, desk

Horizon Club Executive Twin Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Family Premier Suite

Premium bedding, minibar, in-room safe, desk

Family Premier Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Business Room, 1 King Bed (Premier)

Business Room, 1 King Bed (Premier)

Business Room, 1 King Bed (Premier)

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe King Room

Premium bedding, minibar, in-room safe, desk

Deluxe King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Premier Selection Suite

Premium bedding, minibar, in-room safe, desk

Premier Selection Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Premier Selection Suite King

Premium bedding, minibar, in-room safe, desk

Premier Selection Suite King

  • Sleeps 3
  • Free Wi-Fi

View all photos for Family Executive King Room Non Smoking

Premium bedding, minibar, in-room safe, desk

Family Executive King Room Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Premier Business Room

Premium bedding, minibar, in-room safe, desk

Premier Business Room

  • Sleeps 2
  • Free Wi-Fi

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About the area

Map
11 Jalan Sultan Ismail, Kuala Lumpur, 50250

What's nearby

  • Kuala Lumpur Forest Eco Park - 5 min walk - 0.5 km
  • Kuala Lumpur Tower - 9 min walk - 0.8 km
  • Pavilion Kuala Lumpur - 14 min walk - 1.2 km
  • Suria KLCC Shopping Centre - 14 min walk - 1.2 km
  • Petronas Twin Towers - 14 min walk - 1.2 km

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 28 min drive
  • Kuala Lumpur International Airport (KUL) - 47 min drive
  • Kuala Lumpur Masjid Jamek Station - 22 min walk
  • Kuala Lumpur Sultan Ismail Station - 23 min walk
  • Kuala Lumpur Bank NeStation KTM Komuter Station - 26 min walk
  • Bukit Nanas Station - 5 min walk
  • Dang Wangi Station - 8 min walk
  • Raja Chulan Station - 9 min walk
  • Train station pickup (surcharge)
  • Free shopping centre shuttle

Restaurants

  • ‪G.R Curry House - ‬4 min walk
  • ‪Xin Cuisine - ‬6 min walk
  • ‪Bbq Restoran - ‬3 min walk
  • ‪Arthur's Bar & Grill, Shangri-La Hotel - ‬2 min walk
  • ‪Melting Pot Café - ‬5 min walk

About this property

Shangri-La Kuala Lumpur

  • Shangri-La Kuala Lumpur puts you in a great location, within a 15-minute walk of Petronas Twin Towers and Pavilion Kuala Lumpur. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, hydrotherapy or reflexology. Other features of this luxurious hotel include an outdoor pool, a poolside bar and a health club. Fellow travellers say great things about the helpful staff and location. The property is only a short walk to public transportation: Bukit Nanas Station is 5 minutes and Dang Wangi Station is 8 minutes.

At a glance

DONE

Hotel size

    • 662 rooms
    • Arranged over 28 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 6 and older.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Supervised childcare*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Train station pickup available 24 hours a day*
DONE

Off-site

    • Free shopping centre shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Supervised childcare (surcharge)

What to do

  • Fitness classes
  • Shopping
  • Golfing nearby

Working away

  • 15 meeting rooms
  • Computer station
  • Conference centre (84573 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 114
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible train station shuttle
  • Wheelchairs available on site
  • Doorbell and phone notifications
  • Lever door handles
  • Phone accessibility kit
  • Step-free path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

Fees & policies

Refundable deposits

  • Deposit: MYR 400 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 98 for adults and MYR 98 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for MYR 174.0 per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, JCB International

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The listed child breakfast fee applies to guests age 11 and younger.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Shangri-La Hotel Kuala Lumpur

Shangri-La Kuala Lumpur

Shangri La Kuala Lumpur

Shangri La Hotel Kuala Lumpur

Shangri-La Kuala Lumpur Hotel

Shangri La Hotel Kuala Lumpur

Shangri-La Kuala Lumpur Kuala Lumpur

Shangri-La Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Does Shangri-La Kuala Lumpur offer free cancellation for a full refund?

Yes, Shangri-La Kuala Lumpur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Shangri-La Kuala Lumpur?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Shangri-La Kuala Lumpur?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Shangri-La Kuala Lumpur?

Yes, there's free self parking.

What are the check-in and check-out times at Shangri-La Kuala Lumpur?

Check-in start time: 2 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Shangri-La Kuala Lumpur and nearby?

On-site recreation at Shangri-La Kuala Lumpur includes fitness classes. Indulge in a treatment at the spa and soothe your senses in the hot tub. Shangri-La Kuala Lumpur also has an outdoor pool and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Shangri-La Kuala Lumpur?

Yes, there's an on-site restaurant.

What's the area around Shangri-La Kuala Lumpur like?

Shangri-La Kuala Lumpur is in Golden Triangle, a short 5-minute walk from Bukit Nanas Station and 14 minutes' walk from Petronas Twin Towers. Travellers say that the local area is good for shopping and very walkable.

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Reviews

Shangri-La Kuala Lumpur Reviews

9.4

Exceptional

9.4

Cleanliness

10

Location

9.4

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently praised for its amazing choices, delicious options, and exceptional service. (30 reviews)
  • The pool area was clean, functional, and a great place to relax, with some guests even considering it a tropical paradise. (13 reviews)
  • The gym is impressive, matching the quality of a high-end gym and offering a great workout experience. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Food
Breakfast
Amenities
Lobby
Children
Tower
Bed

Reviews

Verified

10/10 Exceptional

Staffs are friendly and the hotel’s location is excellent Highly recommended
Jayson Andreas, 3-night trip
Verified

10/10 Exceptional

clean room, friendly staff
Eugene, 3-night trip
Verified

10/10 Exceptional

Very friendly staff.
Julian, 5-night trip
Verified

10/10 Exceptional

The property is in a great location, with lovely friendly staff and good amenities with the pool. The hotel is more traditional in style, but of very high quality.
James, 2-night trip
Verified

10/10 Exceptional

Such a beautiful and comfortable hotel.
YONG, 1-night trip
Verified

10/10 Exceptional

Amazing hotel with excellent staff.
Luke, 3-night trip
Verified

10/10 Exceptional

Close to the Petronas Tower and other sites of interest. A short ride to other areas for night market, Chinatown, little India etc. Hotel staff is very accommodating and just delightful! Job well done
Steve, 4-night trip
Verified

8/10 Very good

For an older hotel not too bad. Staff are great. Has an early 2000s charm, but it’s definitely showing and overdue for a modern refurb.
Mark, 2-night trip
Verified

10/10 Exceptional

Breakfast was very good lots of choice, the room was very clean and freshly towels,
Gary F, 5-night trip
Verified

10/10 Exceptional

Great staff. Good food.
William, 4-night trip
Verified

10/10 Exceptional

Fantastic hotel, staff and service, and a great location
Dean, 4-night trip
Verified

10/10 Exceptional

Staffs all around the hotel were really friendly and welcoming. The room I booked was well maintained as well! Would loved it more if they had a cocktail bar in the hotel :)
Isabel, 2-night trip
Verified

10/10 Exceptional

I just love this hotel, it has excellent amenities, very friendly staff, excellent food and beautiful rooms.
Stuart, 3-night trip
Verified

8/10 Very good

The hotel is perfectly situated for sightseeing in Kuala Lumpur. Staff are very friendly. The room was spotlessly clean and well presented.
janice, 2-night trip
Verified

10/10 Exceptional

Great location to get around main sites in Kualalampur
Anurag, 3-night trip
Verified

10/10 Exceptional

Omg this hotel is like staying in a palace. It’s huge. The rooms are huge and so clean. The staff are exceptional. A total 5 star experience. Can’t rate it highly enough
Kerry, 5-night trip
Verified

10/10 Exceptional

Every member of the hotel staff was friendly and helpful throughout our stay. Housekeeping was always on time and very professional. The club lounge was extremely convenient and well worth it. The location is excellent, and you can truly feel the Shangri-La level of service and quality.
Mehmet, 4-night trip
Verified

10/10 Exceptional

Best hotel and service. Every staff member works so hard and is super friendly. Big thanks to Adilah, she made our family stay in this hotel absolutely amazing.
anthony, 4-night trip
Verified

10/10 Exceptional

Excellent hotel, very good location too. The staff are amazing - always taking great care of you!
Alexander Solhus, 4-night trip
Verified

10/10 Exceptional

Room was clean,friendly staff
prab, 2-night trip
Verified

10/10 Exceptional

Right from check in , the stay was excellent They got us checked in early as room was ready Staff was very professional and pleasant
MUHAMMAD IQBAL J, 1-night trip
Verified

10/10 Exceptional

Amazing experience and the staff were so wonderful.
Nelson, 2-night trip
Verified

10/10 Exceptional

Room is good. Everything works (usually does not in other KL hotels), including the inbuilt USB charger. Staff are also very courteous. Free car parking for guests too.
Hui-Ming, 1-night trip
Verified

10/10 Exceptional

The location, the welcoming by staff, the large lobby, excellent breakfast selection, ease of lifts with very little waiting time, great club lounge, nice gym facilities and lovely room. Walking distance to most locations.
Vishal, 5-night trip
Verified

10/10 Exceptional

Very comfortable bed, friendly staff, very good breakfast. We enjoyed our stay very much. Thank you.
Breakfast with a lot of variety
Only good vibes lobby
Convenient shuttle service
Delicious mooncakes
Lay khim, 3-night trip