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Hotel Indigo St. Louis - Downtown, an IHG Hotel

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Exterior
Standard Room, 2 Double Beds, City View | Premium bedding, pillow-top beds, desk, laptop workspace
Premium bedding, pillow-top beds, desk, laptop workspace
Premium bedding, pillow-top beds, desk, laptop workspace
Premium bedding, pillow-top beds, desk, laptop workspace

Overview of Hotel Indigo St. Louis - Downtown, an IHG Hotel

Hotel Indigo St. Louis - Downtown, an IHG Hotel

3.5 star property
3.5-star hotel with 2 bars/lounges, near Dome at America’s Center

7.8/10 Good

146 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is €110
Price available on 06/02/2023
Map
501 Olive Street, St. Louis, MO, 63101

Room options

About this area

What's nearby

  • In Downtown St. Louis
  • Busch Stadium - 9 min walk
  • Gateway Arch - 10 min walk
  • St. Louis Union Station - 22 min walk
  • Dome at America’s Center - 1 min drive
  • Enterprise Center - 4 min drive
  • City Museum - 6 min drive
  • Fox Theater - 8 min drive
  • Forest Park - 11 min drive
  • St. Louis Zoo - 8 min drive
  • Washington University in St. Louis - 10 min drive

Getting around

  • Lambert-St. Louis International Airport (STL) - 19 min drive
  • St. Louis, MO (SUS-Spirit of St. Louis) - 33 min drive
  • St. Louis Gateway Station - 22 min walk
  • Kirkwood Station - 22 min drive
  • Convention Center Station - 4 min walk
  • 8th and Pine Station - 5 min walk
  • Arch Lacledes Station - 9 min walk

Restaurants

  • PI Pizzeria - 4 min walk
  • Sugarfire Smokehouse BBQ - 4 min walk
  • Snarf's - 4 min walk
  • Three Sixty - 5 min walk
  • Ruth's Chris Steak House - 5 min walk

About this property

Hotel Indigo St. Louis - Downtown, an IHG Hotel

Hotel Indigo St. Louis - Downtown, an IHG Hotel puts you 0.4 mi (0.7 km) from Busch Stadium and 0.5 mi (0.8 km) from Gateway Arch. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Switch List, which serves American cuisine and is open for dinner. Also, this hotel is 1.2 mi (1.9 km) from St. Louis Union Station and 5.9 mi (9.6 km) from St. Louis Zoo. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: Convention Center Station is 4 minutes and 8th and Pine Station is 5 minutes.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property

Safety measures

Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 88 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered on-site self-parking (USD 25 per night; includes in/out privileges)
  • On-site garage
  • Off-site parking within 500 ft (USD 25 per night)
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Water dispenser

Working away

  • 24-hour business centre
  • 2 meeting rooms
  • Computer station
  • Conference space (2084 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1900
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness centre

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Hand-held shower heads
  • Closed-captioned TV
  • Portable shower seat
  • Height-adjustable showerheads
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Premium digital channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Housekeeping (on request)

Special features

Dining

Switch List – This restaurant specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Eeros Penthouse – This rooftop bar specialises in American cuisine and only serves light fare. Happy hour is offered. Open selected days.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per night

Parking

  • Covered self-parking costs USD 25 per night with in/out privileges
  • Parking is available nearby and costs USD 25 per night (500 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>Only registered guests are allowed in the guestrooms.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards and cash.</p>

Also known as

Hotel Indigo St. Louis Downtown
Hotel Indigo St. Louis - Downtown, an IHG Hotel Hotel
Hotel Indigo St. Louis - Downtown, an IHG Hotel St. Louis
Hotel Indigo St. Louis - Downtown, an IHG Hotel Hotel St. Louis

Frequently asked questions

Does Hotel Indigo St. Louis - Downtown, an IHG Hotel offer free cancellation for a full refund?
Yes, Hotel Indigo St. Louis - Downtown, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Indigo St. Louis - Downtown, an IHG Hotel?
As of 4 February 2023, prices found for a 1-night stay for 2 adults at Hotel Indigo St. Louis - Downtown, an IHG Hotel on 6 February 2023 start from €110, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Indigo St. Louis - Downtown, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Indigo St. Louis - Downtown, an IHG Hotel?
Yes, cats and dogs are welcome. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel Indigo St. Louis - Downtown, an IHG Hotel?
Yes. Self-parking costs USD 25 per night.
What are the check-in and check-out times at Hotel Indigo St. Louis - Downtown, an IHG Hotel?
You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Indigo St. Louis - Downtown, an IHG Hotel?
No, this hotel doesn't have a casino, but Lumiere Place Casino (11-min walk) and Casino Queen (3-min drive) are both nearby.
What is there to do at Hotel Indigo St. Louis - Downtown, an IHG Hotel and nearby?
Hotel Indigo St. Louis - Downtown, an IHG Hotel has 2 bars and a 24-hour fitness centre.
Are there restaurants at or near Hotel Indigo St. Louis - Downtown, an IHG Hotel?
Yes, Switch List offers American cuisine. Nearby restaurants include PI Pizzeria (4-min walk), Sugarfire Smokehouse BBQ (4-min walk) and Snarf's (4-min walk).
What's the area around Hotel Indigo St. Louis - Downtown, an IHG Hotel like?
Hotel Indigo St. Louis - Downtown, an IHG Hotel is in Downtown St. Louis, a short 4-minute walk from Convention Center Station and 6 minutes' walk from Dome at America’s Center.

Reviews

7.8

Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.9/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Good

We got to the location.. checked in nd come to find out they did not have whatvwe reserved.. BUT the lady at thebfront desk help us.. accommodated us with a king bed nd couch..
Keital, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Very clean. Very comfortable. Cassandra at the front desk gave specific instructions on finding the parking garage.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful stay
We was only here for one day and we took a chance on staying here. I must say that our stay was wonderful. The young lady (Lisa) that checked us in has the best spirit. I felted so welcomed.The front desk employee volunteered to go pick up our breakfast from a restaurant across the street since they wasn’t able to provide breakfast. Now that A1 customer service. I will be back.
Monalique, 1-night trip
Verified Hotels.com guest review

6/10 Good

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Blake, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Garett, 1-night trip
Verified Expedia guest review

2/10 Poor

Not recommended
Check in was very poor. I have a hearing impairment. I was having difficulty hearing the front desk employees, especially because there was drilling happening in the lobby. Even after explaining my disability to the staff, they were impatient. I had pre-paid for parking, but the staff said I could not have a parking pass until check in, which was two hours away. They would not even allow me to pay extra to cover these two hours. When I asked where I should park in the meantime, the staff shrugged their shoulders and a said nothing, as if to say “not my problem”. Although the hotel offered to refund my parking, this has not happened yet. Instead, a $75 charge appeared on my credit card immediately after checkout (I was there for one night and did not charge anything to my room). This was an overall embarrassing and difficult experience, and I would not recommend this hotel.
1-night family trip
Verified Hotels.com guest review

2/10 Poor

Unclean and run down
Upon arrival the front desk staff was friendly. However, in the first room we were offered, the bathroom door was broken. As this was quite a privacy concern, we then requested a room change. We were moved to another room, and when we got there there was hair on the pillows, furniture severely distressed and in poor condition, wads of hair in the bathroom floor, and a used paper cup by the sink. We ultimately decided that this stay was not representative of other Hotel indigo properties that we had stayed in the past and that we would not be able to stay there due to the lack of cleanliness. Upon discussion with the front desk, they assured us that we would not be charged for any of the stay and that we would be offered a full refund. The workers at the front desk were very understanding and apologetic and told us that the hotel has been having some problems lately with the contract cleaning company that has been hired. That being said, we have not received said refund and were charged ~$200/night for 3 nights that we never even stayed.. We have reached out countless times to the hotel and cannot get a response. This property appears very poorly managed and I would never recommend this to anyone.
Courtney, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Zero Value - go anywhere else
Hotel didn't have parking for our vehicle. We had to park a mile away for $30 and uber to the hotel. The lobby / cafe area was closed for some reason. Staff was unfriendly and unhelpful. We called ahead and were told we could check in at 2PM. When we arrived we had to wait until after 3PM. Overall horrible experience.
1-night business trip
Verified Hotels.com guest review

6/10 Good

Meh
Location was great. Cleanliness needs improvement. Not only did the bathroom door not lock, it wouldn’t even stay closed. Bathroom smelled faintly of sewer gas the whole time. Elevators were especially dingy.
Gina, 1-night trip
Verified Hotels.com guest review