Renaissance Cleveland Hotel

Photo gallery for Renaissance Cleveland Hotel

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Premium bedding, in-room safe, desk, laptop workspace
TV, pay-per-view films
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Overview of Renaissance Cleveland Hotel

Renaissance Cleveland Hotel

4.0 star property
4-star hotel with casino, connected to a shopping centre, near JACK Cleveland Casino

7.6/10 Good

980 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Internet access
  • Gym
  • Non-smoking
  • Air conditioning
  • Bathtub
The price is €161
Price available on 04/07/2022
Map
24 Public Sq, Cleveland, OH, 44113
Main amenities
  • Daily housekeeping
  • Casino
  • Restaurants and bar/lounge
  • Breakfast available
  • WiFi in the lobby
  • Internet in the lobby
  • Fitness centre
  • Valet parking
  • Self parking
  • Business centre
  • 24-hour front desk
  • Air conditioning
For families
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • Lift
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Downtown Cleveland
  • JACK Cleveland Casino - 2 min walk
  • Horseshoe Casino - 3 min walk
  • Public Square - 3 min walk
  • Cleveland Arcade - 4 min walk
  • East 4th Street - 5 min walk
  • Rocket Mortgage FieldHouse - 8 min walk
  • Huntington Convention Center of Cleveland - 10 min walk
  • Progressive Field - 11 min walk
  • FirstEnergy Stadium - 11 min walk
  • Great Lakes Science Center - 16 min walk

Getting around

  • Cleveland, OH (BKL-Burke Lakefront) - 6 min drive
  • Cleveland Hopkins International Airport (CLE) - 15 min drive
  • Cleveland, OH (CGF-Cuyahoga County) - 21 min drive
  • Cleveland Station - 20 min walk
  • Tower City-Public Square Station - 5 min walk
  • West 25th-Ohio City Station - 27 min walk

About this property

Renaissance Cleveland Hotel

Located 1.9 mi (3 km) from the airport, Renaissance Cleveland Hotel features a casino and puts you only a five-minute drive from Rocket Mortgage FieldHouse. Guests can visit the fitness centre for a workout or grab a bite to eat at Sans Souci, which serves breakfast. This upmarket hotel is also within a short 10-minute walk of JACK Cleveland Casino and Cleveland Arcade. The helpful staff and location get good marks from fellow travellers. The property is only a short walk to public transportation: Tower City-Public Square Station is 5 minutes away.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of WELL Health-Safety Rating (IWBI) and Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 491 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in time from 4 PM until 2:00 AM
  • Express check-in/out
  • Minimum check-in age – 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • WiFi and wired Internet access in public areas*
  • WiFi in rooms*

Parking

  • On-site self-parking (USD 34 per day; includes in/out privileges)
  • On-site valet parking (USD 39 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge

What to do

  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space (64834 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • Shopping centre on site
  • Casino
  • 100 casino gaming tables
  • 1300 casino slot machines
  • 5 casino VIP rooms

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Close-captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Lever door handles

Languages spoken

  • English

Room amenities

Be entertained

  • Television
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Dining

Sans Souci – This restaurant only serves breakfast.
Lobby Court Bar – This lobby lounge specialises in American cuisine and serves dinner and light fare. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for USD 13.95 per day (rates may vary)
  • WiFi is available in public areas for USD 15.95 per day (rates may vary)
  • Wired Internet access is available in public areas for USD 15.95 per day (rates may vary)
  • Breakfast costs between USD 15.00 and USD 25.00 for adults, and USD 10.00 and USD 20.00 for children (approximately)

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Self-parking costs USD 34 per day with in/out privileges
  • Valet parking costs USD 39 per day with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of WELL Health-Safety Rating (IWBI) and Ecolab (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Renaissance Cleveland Hotel
Renaissance Cleveland
Cleveland Renaissance
Renaissance Cleveland Hotel Ohio
Renaissance Cleveland
Renaissance Cleveland Hotel Hotel
Renaissance Cleveland Hotel Cleveland
Renaissance Cleveland Hotel Hotel Cleveland

Frequently asked questions

Overall score and ratings

7.6

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.5/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Exceptional

Place was very nice. The woman who checked us in was very friendly and helpful. Room was clean, the vent in the bathroom could use a cleaning though. The hostess at the restaurant in the morning didn’t tell me it was buffet only when I asked if they had a menu I could see to decide if we would eat there. We did eat there, dissatisfied with the buffet.
1-night trip
Verified Hotels.com guest review

4/10 Fair

Looks much newer in the pictures
Alvaro, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Hotels.com guest review

6/10 Good

2-night family trip
Verified Hotels.com guest review

6/10 Good

Elizabeth, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Michelle, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

donald, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay! Everything was sterling!
Craig, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

ANDRE, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

Randy, 3-night family trip
Verified Hotels.com guest review