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Renaissance Cleveland Hotel

4-star hotel with casino, connected to a shopping center, near JACK Cleveland Casino

From
€65
  • Renaissance Cleveland Hotel
  • Exterior
  • Exterior
  • Guest Room
  • Guest Room
  • Exterior
1 / 48Exterior
7.8.Good.
  • The staff was very nice and professional. The parking garage is overpriced at $32 a night…

    Feb 21, 2021

  • The place is run down and very dirty. Staff we ran into was all helpful, sincere and…

    Feb 20, 2021

See all 899 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) and Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Parking available
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 491 smoke-free guestrooms
  • Daily housekeeping
  • Casino
  • Restaurant and bar/lounge
  • Breakfast available
  • WiFi in the lobby

What’s around

  • In Downtown Cleveland
  • JACK Cleveland Casino - 2 min walk
  • Rocket Mortgage FieldHouse - 7 min walk
  • Progressive Field - 12 min walk
  • FirstEnergy Stadium - 15 min walk
  • Rock and Roll Hall of Fame - 19 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Check availability

Please enter your dates
  • Club Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Suite, 1 Bedroom, Non Smoking, City View
  • Room, 2 Queen Beds, Non Smoking
  • Room, 1 Queen Bed, Non Smoking
  • Executive Suite, 1 Bedroom, Non Smoking
  • Room, 2 Queen Beds, Non Smoking, View
  • Club Room, 1 King Bed, Non Smoking, View
  • Suite, 1 Bedroom, Non Smoking, View
  • Room, 2 Queen Beds, Non Smoking
  • Room, 2 Queen Beds, Non Smoking, View
  • Suite, 1 Bedroom, Non Smoking, City View
  • Room, 1 Queen Bed, Non Smoking
  • Executive Suite, 1 Bedroom, Non Smoking

Location

  • In Downtown Cleveland
  • JACK Cleveland Casino - 2 min walk
  • Rocket Mortgage FieldHouse - 7 min walk

What’s around

Landmarks

  • In Downtown Cleveland
  • JACK Cleveland Casino - 2 min walk
  • Rocket Mortgage FieldHouse - 7 min walk
  • Progressive Field - 12 min walk
  • FirstEnergy Stadium - 15 min walk
  • Rock and Roll Hall of Fame - 19 min walk
  • Huntington Convention Center of Cleveland - 10 min walk
  • Great Lakes Science Center - 15 min walk
  • Cleveland Clinic - 4.4 mi / 7.1 km
  • Case Western Reserve University - 4.7 mi / 7.5 km
  • Cleveland Museum of Art - 7.8 mi / 12.6 km

Getting around

  • Cleveland Hopkins International Airport (CLE) - 15 min drive
  • Cleveland, OH (BKL-Burke Lakefront) - 6 min drive
  • Cleveland, OH (CGF-Cuyahoga County) - 21 min drive
  • Cleveland Station - 20 min walk
  • Tower City-Public Square Station - 5 min walk
  • West 25th-Ohio City Station - 27 min walk

At a glance

Hotel size

  • This hotel has 491 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time 4 PM-2:00 AM
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • Ohio may have travel restrictions in place, including self-quarantine, due to COVID-19.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed (service animals welcome)

Internet

  • WiFi and wired Internet access in public areas*
  • WiFi in rooms*

Parking

  • Onsite self parking (USD 32 per day; includes in/out privileges)
  • Onsite valet parking (USD 36 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Fitness facilities
  • Golfing nearby
  • Casino

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 64834
  • Conference space size (meters) - 6023

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Grab bar - near toilet
  • Lever door handles

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Sans Souci - This restaurant serves breakfast only.

Lobby Court Bar - This lobby lounge specializes in American cuisine and serves lunch, dinner, and light fare. Open daily.

Small print

Also known as

  • Cleveland Hotel
  • Renaissance Cleveland Hotel Ohio
  • Renaissance Cleveland
  • Renaissance Cleveland Hotel Hotel
  • Renaissance Cleveland Hotel Cleveland
  • Renaissance Cleveland Hotel Hotel Cleveland
  • Cleveland Hotel Renaissance
  • Cleveland Renaissance
  • Cleveland Renaissance Hotel
  • Hotel Cleveland
  • Hotel Renaissance Cleveland
  • Renaissance Cleveland
  • Renaissance Cleveland Hotel
  • Renaissance Hotel Cleveland

Optional extras

Self parking costs USD 32 per day with in/out privileges

Valet parking costs USD 36 per day with in/out privileges

Breakfast costs between USD 15.00 and USD 25.00 for adults, and USD 10.00 and USD 20.00 for children (approximately)

WiFi is available in guestrooms for USD 13.95 per day (rates may vary)

WiFi is available in public areas for USD 15.95 per day (rates may vary)

Wired Internet access is available in public areas for USD 15.95 per day (rates may vary)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

The property affirms that it adheres to the Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Renaissance Cleveland Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 32 per day. Valet parking costs USD 36 per day.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 4 PM - 2:00 AM. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
  • Yes, Sans Souci offers American cuisine. Nearby restaurants include Ontario Street Cafe (3-min walk), Pura Vida by Brandt (3-min walk), and Morton's (3-min walk).
  • Yes, the 100000 square-foot casino features 1300 slot machines and 100 gaming tables.
  • Recommended spots to visit include JACK Cleveland Casino (2-min walk) and Rocket Mortgage FieldHouse (7-min walk), along with Huntington Convention Center of Cleveland (10-min walk) and Progressive Field (12-min walk).
7.8.Good.
  • 2.0.Poor

    Over priced! Had us thinking that we was getting a room with a city view and huge bathroom. Room was small, dark and cramped

    3 night trip, Feb 18, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Loving me Time.

    Very clean & relaxing;. Pampering myself.🙏💕💝

    Jennifer, 3 night trip, Feb 17, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    It was okay

    The hotel has an old feel to it, in a good way. I know the building is very old & I like the whole aesthetic of the place. My issue is that I paid for a room with a view & my room was facing other rooms, couldn’t see 1 bit of the city & I prepaid for my room thinking I would have a city view. I wish I would’ve taken a pic of the lack of a view to show you guys why I was annoyed. It was such a long day, I didn’t even have the energy to go demand what I paid for, so I just took the loss. Also, the rooms are pretty small & have no microwave or refrigerator. Otherwise the bed was pretty comfy, the hotel was clean, couldn’t hear my neighbors on Valentine’s Day, so that’s a plus. It’s in a super convenient spot though. I’d stay here again, but would probably make a bigger deal out of paying for a room with a view & not getting 1.

    1 night trip, Feb 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Our bathroom floor was dirty, pieces of paper and flakes of something unidentified, A broom would have solved it. Dirty streaks in the bathroom floor where people don't walk. Streaks were there. In Covid era, hotels should be ultra-careful regarding cleanliness!! Otherwise, we had a very pleasant anniversary stay.

    Margaret, 1 night trip, Feb 13, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Disappointed

    Down graded bed size to have a room with a “view”. Very disappointed (photo attached of view). Bed was full sized, not queen. Room was cramped. Bathroom so small that the door hit the toilet. Lobby and elevators dirty.

    2 night trip, Feb 13, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Renaissance Cleveland, what happened?!?!

    The Renaissance Hotel in Cleveland is an aging property that is well overdue for updates. You can park overnight in the hotel's garage for $32 or use the public lot for $20. The walking distance was the same, if not shorter from the public lot. The lobby was poorly lit, it just felt dark and the elevators were all worn and tattered from years of use. The front desk staff was friendly and very helpful. Our room was simply just ok, the king bed was comfortable, thankfully. The bathroom was also dated. It had cracking in the old tiles here and there, around the sink and vanity it was separating from the wall and caulking job around the sink and tub was awful, very unprofessional work. It's been several years since I've stayed at this property as I visit downtown Cleveland for overnight stays a few times a year. There are several other nearby properties for similar rates that are definitely better options. If it wasn't for the very clean room, comfortable mattress and front desk staff I'd be rating this review as poor. By no fault of the hotel, our most disappointing part of our stay was the guests in the next room. Sadly our rooms where adjoining with a communicating door. The door provided no sound dampening. The woman on the 2 hr late night call with her friend sounded like she was standing next to our bed which was on the opposite side of the room from this door. My wife and I thought it was simply people by the elevator that were lingering, sadly that wasn't the case.

    Greg, 1 night trip, Feb 12, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Our stay was delightful-very COVID safe

    Cynthia, 1 night trip, Feb 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    A Night at the Casino

    Room was clean, woulda been nice to have a map around Cleveland in the lobby so we could see where we could go in walking distance. Parking garage was crowded but that's a parking garage. Had a great time and everyone was nice. Will stay again.

    Justin, 1 night trip with friends, Feb 6, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Bummer

    Room was 56 degrees when we got in. Sink was clogged. Glad I got here on a discounted rate!

    Tyler, 1 night trip, Feb 5, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Shower was nasty and old. Toilet was industrial... room said “with a view”, but had no view at all.

    Jared, 1 night trip, Jan 22, 2021

    Verified Hotels.com guest review

See all 899 reviews