The Jamaica Pegasus Hotel

Photo gallery for The Jamaica Pegasus Hotel

Primary image
Outdoor pool
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe

Overview of The Jamaica Pegasus Hotel

The Jamaica Pegasus Hotel

3.5-star property
3.5-star hotel with spa, near Emancipation Park

7.6/10 Good

496 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is €237
Price available on 05/11/2022
Map
81 Knutsford Boulevard, Kingston
Main amenities
  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Outdoor tennis court
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Conference centre
  • Business centre
For families
  • Children stay free
  • Playground on site
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

Choose dates to view prices

About this area

What's nearby

  • In New Kingston
  • Bob Marley Museum - 8 min drive

Getting around

  • Kingston (KIN-Norman Manley Intl.) - 27 min drive
  • Ocho Rios (OCJ-Ian Fleming Intl.) - 100 min drive
  • Area shuttle (surcharge)

About this property

The Jamaica Pegasus Hotel

3.5-star hotel in the heart of New Kingston
A poolside bar, a corner/local shop and a terrace are just a few of the amenities provided at The Jamaica Pegasus Hotel. Indulge in a facial, reflexology and a hot stone massage at the on-site spa. The on-site café, 24 Seven Cafe, features garden views and light fare. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), an outdoor tennis court and limo/town car service
  • An area shuttle, a lift and 8 meeting rooms
  • Guest reviews speak well of the dining options, helpful staff and WiFi
Room features
All 300 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, in addition to perks, such as Laptop workspace and climate-controlled air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 42-inch LCD TVs with premium channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 300 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Off-site

  • Area shuttle within 1 miles*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay free
  • Playground
  • Local/corner shop
  • Children's menu

What to do

  • Tennis
  • Golf lessons nearby

Working away

  • Business centre
  • 8 meeting rooms
  • Co-working spaces
  • Conference centre (18000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1973
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 24-hour fitness centre
  • An outdoor pool
  • Full-service spa
  • Outdoor tennis court
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Grab bar near toilet

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 42-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

24 Seven Cafe – Overlooking the garden, this café serves breakfast, lunch, dinner and light fare. A children's menu is available. Open 24 hours.
Blend Bar – This bar specialises in international cuisine and only serves light fare. Happy hour is offered. Open daily.
The Pool Bar – This poolside bar specialises in international cuisine and only serves light fare. Open daily.
Blue Window Restaurant – This poolside restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 50 per night

Optional extras

  • Breakfast costs between USD 15 and USD 35 for adults, and USD 15 and USD 25 for children (approximately)
  • Local area shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Jamaica Pegasus Hotel Kingston
Jamaica Pegasus Hotel
Jamaica Pegasus Kingston
Jamaica Pegasus
Hotel Jamaica Pegasus
The Jamaica Pegasus Hotel Kingston
Hotel Jamaica Pegasus
The Jamaica Pegasus Hotel Kingston
The Jamaica Pegasus
The Jamaica Pegasus Hotel Hotel
The Jamaica Pegasus Hotel Kingston
The Jamaica Pegasus Hotel Hotel Kingston

Frequently asked questions

Does The Jamaica Pegasus Hotel offer free cancellation for a full refund?
Yes, The Jamaica Pegasus Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Jamaica Pegasus Hotel?
As of 6 October 2022, prices found for a 1-night stay for 2 adults at The Jamaica Pegasus Hotel on 5 November 2022 start from €237, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Jamaica Pegasus Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Jamaica Pegasus Hotel?
Yes, there's an outdoor pool.
Are pets allowed at The Jamaica Pegasus Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Jamaica Pegasus Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at The Jamaica Pegasus Hotel?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at The Jamaica Pegasus Hotel and nearby?
Practise your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Jamaica Pegasus Hotel also has 2 bars and a 24-hour fitness centre, as well as a picnic area and a garden.
Are there restaurants at or near The Jamaica Pegasus Hotel?
Yes, 24 Seven Cafe offers international cuisine, garden views and poolside dining. Nearby restaurants include Juici Patties (5-min walk), Chris Gayle's Triple Century Sports Bar (5-min walk) and China Garden (5-min walk).
What's the area around The Jamaica Pegasus Hotel like?
The Jamaica Pegasus Hotel is in New Kingston, a short 2-minute walk from Emancipation Park and 16 minutes' walk from Kingston and St. Andrew Parish Library. Travellers say that the area is walkable and good for families.

Overall score and ratings

7.6

Good

8.0/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.3/10

Property conditions & facilities

8.2/10

Eco-friendliness

8/10 Very good

Peter, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Peter, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Satisfied Guest
Very good
Robert, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Nice but not amazing
Nice place but it could do with a makeover and modernizing, I got the impression that front desk was always overwhelmed and had always had new staff in training but the service was good and as attentive as possible. always plenty of staff on hand to assist in lobby, front desk, doorman and waiters. Would go back.
Gavin, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Overall ok but could be better
The hotel was ok but I expected better. The check in process was super long. I waited at least 30min with only 2 persons checking in before me and at least 6 staff members behind the counter having conversations not caring for waiting guests. The hotel room was spacious but had a musty smell, the toilet and shower was definitely not cleaned properly and was quite dirty upon check in. Internet was very spotty and TV had 5 channels ( which didn’t bother me). The amenities are good, many food options, the lounge and restaurants are nice. Staff members were friendly and pleasant. Hotel could use some updating. Overall I think it’s a good value for the price but not a high end resort. I only stayed 2 nights for business. Would not take my family there for a vacation.
Tina, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Was excited to stay but I feel it’s a little overrated
Frank, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Poor customer service
Pu John, 1-night romance trip
Verified Expedia guest review

2/10 Poor

The receptionists was very unpleasant and unprofessional, they kept having conversations amongst themselves resulting in a very long check in process. The young lady, I think her name is Tamara was not welcoming nor friendly.
MOSES, 1-night family trip
Verified Expedia guest review

8/10 Very good

All my expectations were met
James, 1-night trip with friends
Verified Expedia guest review