Leonardo Royal Southampton Grand Harbour

Photo gallery for Leonardo Royal Southampton Grand Harbour

Primary image
Indoor pool
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Overview of Leonardo Royal Southampton Grand Harbour

Leonardo Royal Southampton Grand Harbour

4.0 star property
4-star hotel with spa, near WestQuay Shopping Centre

7.8/10 Good

985 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
West Quay Road, Southampton, England, SO15 1AG
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Self parking
  • Coffee shop/cafe
  • Massage/treatment rooms
  • 24-hour business centre
  • Business centre
For families
  • Children stay free
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Southampton City Centre
  • WestQuay Shopping Centre - 7 min walk
  • SeaCity Museum - 15 min walk
  • Mayflower Theatre - 17 min walk
  • Ocean Village Marina - 22 min walk
  • Southampton Cruise Terminal - 22 min walk
  • St. Mary's Stadium - 26 min walk
  • Mayflower Park - 1 min drive
  • Tudor House and Garden - 1 min drive
  • The Quays - 1 min drive
  • Southampton Maritime Museum - 3 min drive

Getting around

  • Southampton (SOU) - 20 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 33 min drive
  • Southampton Millbrook Station - 4 min drive
  • Southampton Woolston Station - 4 min drive
  • Southampton Central Station - 15 min walk

About this property

Leonardo Royal Southampton Grand Harbour

At Leonardo Royal Southampton Grand Harbour, you'll be within a 10-minute drive of Southampton Cruise Terminal and WestQuay Shopping Centre. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, aromatherapy or manicures and pedicures. An indoor pool, a bar/lounge and a fitness centre are other highlights at this upmarket hotel. Fellow travellers love the comfortable beds and comfortable guest rooms.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 173 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until 5:30 AM
  • Express check-in/out
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (GBP 14 per night)
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–10 AM on weekdays and 7 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Taking the kids

  • Children stay free

What to do

  • Sailing nearby

Working away

  • 24-hour business centre
  • 13 meeting rooms
  • Computer station
  • Conference space (11484 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1994
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Languages spoken

  • Bulgarian
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Hungarian
  • Italian
  • Romanian
  • Spanish
  • Turkish

Room amenities

Be entertained

  • 32-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Serenity Spa has 4 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Leo's – Overlooking the garden, this bar specialises in local cuisine and only serves light fare. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of GBP 14 per person (approximately)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities or services will be unavailable from June 8 2022 to July 29 2022 (dates subject to change):
  • One of the dining venues

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Self-parking costs GBP 14 per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner.

Policies

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Grand Harbour Hotel Southampton
Grand Harbour Hotel
Grand Harbour Southampton
Grand Harbour
De Vere Grand Harbour Hotel Southampton
De Vere Grand Harbour Southampton
De Vere Hotel Southampton
Leonardo Royal Southampton Grand Harbour Hotel
Leonardo Royal Southampton Grand Harbour Southampton
Leonardo Royal Southampton Grand Harbour Hotel Southampton

Frequently asked questions

Overall score and ratings

7.8

Good

8.3/10

Cleanliness

8.0/10

Staff & service

7.9/10

Amenities

7.7/10

Property conditions & facilities

7.3/10

Eco-friendliness

6/10 Good

Gareth, 1-night trip
Verified Hotels.com guest review

6/10 Good

No hot water or cold water whole morning Paid extra for sea view
Payam, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Overall a disappointing stay
Trying to contact the hotel prior to arrival was a joke, no one answering the phone. It was no better ringing reception from the room once we had arrived. The MPW restaurant was closed. In the morning no hot water for a shower. The bed was comfortable and the room spacious. The reception staff were aloof and not really welcoming.
Peter, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daiva, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Ian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Billy, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Mixed issues
Excellent meal in Marco Pierre White. Meal fine in Leo’s but less than welcoming greeting from older man there. Young staff lovely Room too hot despite air con. Couldn’t open window as was on 1st floor. TV signal was very poor so couldn’t catch up with Jubilee celebrations
Julia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maruta, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Ramesh, 2-night trip
Verified Hotels.com guest review