All properties in Bilbao, Basque Country, Spain
Save

Choose dates to view prices

Hotel Carlton

Photo gallery for Hotel Carlton

Front of property
City view
Junior Suite, City View | In-room safe, desk, laptop workspace, free WiFi
Buffet
Interior entrance

Overview of Hotel Carlton

Hotel Carlton

5.0 star property
Luxury hotel with restaurant, near Guggenheim Museum Bilbao

8.8/10 Fabulous

999 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air conditioning
  • Bathtub
The price is €98
Price available on 26/03/2023
Map
Plaza Federico Moyua 2, Bilbao, Vizcaya, 48009
Main amenities
  • 12 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Breakfast available
  • Business centre
  • Computer station
  • Daily housekeeping
  • Health club
  • Restaurants and bar/lounge
  • Room service
  • Self parking
  • Steam room
For families
  • Bath or shower
  • Coffee/tea maker
  • Daily housekeeping
  • Flat-screen TV
  • Laundry facilities
  • Lift

Room options

About this area

What's nearby

  • In Bilbao City Centre
  • Guggenheim Museum Bilbao - 11 min walk
  • San Mames Stadium - 11 min drive
  • Port of Bilbao - 23 min drive

Getting around

  • Bilbao (BIO) - 12 min drive
  • Vitoria (VIT) - 38 min drive
  • Bilbao (YJI-Bilbao-Abando Train Station) - 9 min walk
  • Bilbao-Abando Station - 9 min walk
  • Bilbao Zabalburu Station - 10 min walk
  • Moyua Station - 1 min walk
  • Indautxu Station - 6 min walk
  • Abando Station - 8 min walk

Restaurants

  • Bar el Globo - 4 min walk
  • Metro Moyua - 1 min walk
  • La Viña del Ensanche - 3 min walk
  • Lepanto - 2 min walk
  • Don Angelo - 2 min walk
Map

About this property

Hotel Carlton

Hotel Carlton puts you 0.6 mi (0.9 km) from Guggenheim Museum Bilbao. Guests can visit the health club for a workout or grab a bite to eat at Carlton, which serves lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge and a steam room. Fellow travellers like that it's only a short walk to public transportation: Moyua Station is steps away and Indautxu Station is 6 minutes.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 142 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets stay for free (dogs and cats only, 1 per room, up to 22 lb per pet)
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered on-site self-parking (EUR 32.00 per day)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:30 AM–10:30 AM on weekdays and 8 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Working away

  • 12 meeting rooms
  • Business centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Facilities

  • 1 building/tower
  • Built in 1926
  • Health club
  • Safe-deposit box at front desk
  • Steam room

Accessibility

  • Accessible bathroom (selected rooms)
  • Grab bar near toilet
  • In-room accessibility (selected rooms)
  • Lift
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Bath or shower
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Carlton – This restaurant serves lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 24.50 for adults and EUR 15 for children

Parking

  • Covered self-parking costs EUR 32.00 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>This property accepts credit cards and cash.</p> <p>Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p>

Also known as

Hotel Carlton Bilbao
Hotel Carlton
Carlton Bilbao
Hotel Carlton Hotel
Hotel Carlton Bilbao
Hotel Carlton Hotel Bilbao

Frequently asked questions

Does Hotel Carlton offer free cancellation for a full refund?
Yes, Hotel Carlton does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Carlton?
As of 23 March 2023, prices found for a 1-night stay for 2 adults at Hotel Carlton on 26 March 2023 start from €98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Carlton?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Carlton?
Yes, cats and dogs stay for free, with a limit of 1 per room and maximum weight of 22 lb per pet. Food and water bowls are available.
Is parking offered on site at Hotel Carlton?
Yes. Self-parking costs EUR 32.00 per day. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Hotel Carlton?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at Hotel Carlton?
No, this hotel doesn't have a casino, but Gran Casino Bilbao (5-min walk) is nearby.
What is there to do at Hotel Carlton and nearby?
Maintain your daily exercise routine at the health club.
Are there restaurants at or near Hotel Carlton?
Yes, there's an on-site restaurant, Carlton.
What's the area around Hotel Carlton like?
Hotel Carlton is in Bilbao City Centre, a short 1-minute walk from Moyua Station and 5 minutes' walk from Gran Casino Bilbao. Travellers say that this hotel is in a good location.

Reviews

8.8

Fabulous

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.7/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Wanda, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alfred, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fabiola, 1-night trip
Verified Hotels.com guest review

6/10 Good

Some service staff very unfriendly. Checkin ok. BarMen cordial after sometime. Furniture in room too old and almost broken. Bed was great. Electrical plugs scarce and outdated.
Verified Expedia guest review

4/10 Fair

This hotel needs to bring back valet parking ASAP
Sandra, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It was a nice Hotel and it gives you the feel of Bilbao. It was nice.
Verified Expedia guest review

10/10 Exceptional

Menachem, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Jessie, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Heriberto, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Darren, 1-night trip
Verified Expedia guest review